Overview
Discover the best way to get feedback from your clients
Easy website annotations
Get clear, actionable feedback from your clients
Suggest text edits ✏️ NEW
Highlight any text and suggest changes on the page
Client collaboration
Work smarter with clients on all projects
Feedback on designs & deliverables
Discover the best way to get feedback from your clients
Actionable bug reports
Automatically capture the technical data to resolve bugs
Integrated kanban board
View and manage tasks in one place
Video feedback 🎥
Record and share interactive feedback sessions
Public feedback
Get feedback from all website visitors
BugHerd AI ✨ BETA
AI-assisted feedback management
BugHerd MCP ✨ BETA
Connect BugHerd to your preferred AI tool
No credit card required.
Forget about long email threads or confusing spreadsheets. With BugHerd, your clients and your team can simply click and comment directly on a web page as they review it, ensuring precise feedback on design, functionality, and content.
BugHerd automatically captures a screenshot with each comment left on the website, along with technical details, like browser, operating system, exact URL, screen resolution and more. Everything you need to resolve bugs and feedback fast.
BugHerd’s integrated Kanban board transforms client feedback on websites into trackable tasks. Assign tasks to your team, prioritize issues, and track them to completion. BugHerd lets you easily manage website feedback and bug reports, from one central location.
Website QA testing (quality assurance testing) is the process of systematically checking a website for bugs, visual inconsistencies, broken links, and cross-browser issues before it is published or handed over to a client. Performed properly, it should follow the W3C Web Standards, helping improve compatibility across browsers and devices. Teams should also verify that the website meets the Web Content Accessibility Guidelines (WCAG), covering areas such as keyboard navigation, color contrast, alternative text for images, and clear page structure.
For web agencies, website QA is the critical stage between “build complete” and “client sign-off.” A structured QA process reduces revision rounds, and keeps project timelines on track. BugHerd is built specifically for this workflow: testers log issues directly on the live or staging site, with all technical context captured automatically, so nothing gets lost between QA and the development team.
Most agencies run website QA through a combination of email, spreadsheets, and screenshots. It works … until it doesn’t. Here’s what breaks down.
“The header looks wrong on my computer.” - But on which page? Which browser? At what screen size? Every vague report costs your team 20 minutes of back-and-forth before anyone starts fixing.
Bugs reported by email or in a shared doc rarely make it cleanly into Jira or ClickUp. Your developers are working from incomplete information while the client thinks issues are being tracked.
When you’re running QA on three client builds simultaneously, spreadsheets collapse. There’s no single view of what’s open, what’s fixed, and what’s blocking sign-off on each project.
Without a structured QA process, clients keep finding new issues after you thought you were done. Launch dates slip, revision rounds multiply, and margin disappears.
BugHerd helps you go from the website build to complete to client sign-off faster, and fits into your agency QA workflow without changing how your team works. Here’s how a typical project runs with BugHerd.
Create a BugHerd project and install the browser extension or add a JavaScript snippet to the staging site. Takes under two minutes. Works on any URL - live or staging.
Testers click directly on any element to pin an issue. BugHerd automatically captures a screenshot, browser type and version, operating system, screen resolution, and the exact page URL. No chasing technical details - it’s all there from the moment the pin is dropped.
Send the client a link - no account or login required. They can browse the site, pin their own feedback, and respond to existing issues. Their comments land directly on the task board alongside your QA team’s findings.
Every pin becomes a trackable task on BugHerd’s Kanban board, or syncs directly into Jira, Linear, ClickUp, Asana, or wherever your developers work. Assign, prioritize, and track to resolution without leaving your workflow.
When all issues are resolved, the task board is the source of truth. Your QA lead can see at a glance that every reported issue has been addressed, and the client has a clear record of what was fixed before the site went live.
Visitors can QA your website and leave comments even after your website project has finished. This ensures that your website is always up-to-date and accurate.
Deliver high-quality website QA with a simple, structured feedback process. BugHerd lets clients and teams leave clear, in-context feedback directly on a website, making it easy to report issues, review changes, and manage QA across both technical and non-technical stakeholders.
Your AI reads every client comment, screenshot, recording, URL, and full context – making any changes right in your codebase, CMS or design tool.
Deliver high-quality website QA with a simple, structured feedback process. BugHerd lets clients and teams leave clear, in-context feedback directly on a website, making it easy to report issues, review changes, and manage QA across both technical and non-technical stakeholders.
A single view of every open QA issue across all active client projects. Assign, prioritize, track to sign-off; without chasing developers or sifting through email chains.
Log issues directly on the page without leaving the browser. Every report is reproduction-ready the moment it’s filed; no follow-up needed to get technical context.
Receive fully-formed bug reports with screenshot, browser, OS, and element selector already attached. Spend time fixing, not investigating what was meant.
Compare the live build against approved designs directly in the browser. Pin visual discrepancies (spacing, fonts, layout breaks) exactly where they occur.
Send clients a review link and set a feedback deadline. No more chasing clients for sign-off; and no more surprise issues surfacing after you thought QA was done.
Point, click and comment directly on the site; no login, no training, no scribbled screenshots. Their feedback lands exactly where your team needs it.
“With BugHerd we’ve seen a 56% acceleration in when client changes come back to us, and an 88% reduction in the time we put towards reconciling feedback. That’s huge for an agency our size.”
“BugHerd makes website QA faster with visual markers, Kanban, and easy client feedback."
“BugHerd saves us up to 10 hours per week managing feedback.”
“BugHerd streamlines your QA process with real-time collaboration.”
A structured website QA process helps you identify issues before launch, improve collaboration, and deliver a better experience for your users. Follow these steps to ensure nothing gets missed.
Review your website on the browsers and devices your audience uses most. Check that layouts, navigation, forms, and interactive elements work consistently across desktop, tablet, and mobile.
As issues are identified, record them in a central location with enough detail for developers to reproduce and fix them. Visual website QA tools like BugHerd make this easier by allowing stakeholders to leave feedback directly on the webpage while automatically capturing technical details such as the URL, browser, operating system, and screen resolution.
Developers should resolve reported issues, after which the affected pages should be retested to confirm the fixes work as expected and haven't introduced new problems.
Before publishing, perform one final review to verify that all critical issues have been resolved. Check forms, links, page speed, accessibility, and content accuracy, and obtain stakeholder approval before launching the website.
Website QA isn't just about finding bugs - it's about managing feedback efficiently. For agencies and web teams, the biggest challenges often come from the QA process itself rather than the issues being tested.
When feedback is shared through email, Slack, spreadsheets, PDFs, or messaging apps, it's easy for issues to be overlooked, duplicated, or lost altogether.
Vague feedback like "this page is broken" creates unnecessary back-and-forth. Without information like the page URL, browser, operating system, and screen resolution, developers spend more time reproducing issues than fixing them.
Website QA often involves clients, project managers, designers, QA testers, and developers. When feedback isn't centralized, clarifying issues and tracking approvals can significantly delay project timelines.
Without a single source of truth, teams struggle to see which issues are open, in progress, or resolved. This makes it harder to prioritize work and increases the risk of bugs slipping through before launch.
As projects become larger and more complex, manually collecting, organizing, and assigning feedback becomes increasingly time-consuming. A dedicated website QA tool streamlines the process by centralizing feedback, automatically capturing technical details, and turning every comment into a trackable task.
Want to learn more? Read our complete guide to website QA testing for best practices, checklists, and the essential tools every web team should use before launch
See how easy it is for your clients and team to provide feedback. Click on the green dot below to start.
If you're not satisfied within 60 days of purchase, contact us and we'll refund your subscription.
But don't just take our word for it.
Customers love us.
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Sam Duncan 📱📏 🌱
@SamWPaquet
"@bugherd where have you been all my life??
We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "
Ashley Groenveld
Project Manager
“I use BugHerd all day every day. It has sped up our implementation tenfold.”
Sasha Shevelev
Webcoda Co-founder
"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."
Mark B
Developer
“A no-brainer purchase for any agency or development team.”
Kate L
Director of Operations
"Vital tool for our digital marketing agency.”
Paul Tegall
Delivery Manager
"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."
Daniel Billingham
Senior Product Designer
“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”
Chris S
CEO & Creative Director
“Our clients LOVE it”
Emily VonSydow
Web Development Director
“BugHerd probably saves us
at least 3-4hrs per week.”