Overview
Discover the best way to get feedback from your clients
Easy website annotations
Get clear, actionable feedback from your clients
Client collaboration
Work smarter with clients on all projects
Feedback on designs & deliverables
Discover the best way to get feedback from your clients
Actionable bug reports
Automatically capture the technical data to resolve bugs
Integrated kanban board
View and manage tasks in one place
Video feedback 🎥
Record and share interactive feedback sessions
Public feedback
Get feedback from all website visitors
BugHerd AI ✨ BETA
AI-assisted feedback management
No credit card required.
Forget about long email threads or confusing spreadsheets. With BugHerd, your clients and your team can simply click and comment directly on a web page as they review it, ensuring precise feedback on design, functionality, and content.
BugHerd automatically captures a screenshot with each comment left on the website, along with technical details, like browser, operating system, exact URL, screen resolution and more. Everything you need to resolve bugs and feedback fast.
BugHerd’s integrated Kanban board transforms client feedback on websites into trackable tasks. Assign tasks to your team, prioritize issues, and track them to completion. BugHerd lets you easily manage website feedback and bug reports, from one central location.
Website QA testing (quality assurance testing) is the process of systematically checking a website for bugs, visual inconsistencies, broken functionality, and cross-browser issues before it is published or handed over to a client.
For web agencies, website QA is the critical stage between “build complete” and “client sign-off.” A structured QA process reduces revision rounds, and keeps project timelines on track. BugHerd is built specifically for this workflow: testers log issues directly on the live or staging site, with all technical context captured automatically, so nothing gets lost between QA and the development team.
Most agencies run website QA through a combination of email, spreadsheets, and screenshots. It works … until it doesn’t. Here’s what breaks down.
“The header looks wrong on my computer.” - But on which page? Which browser? At what screen size? Every vague report costs your team 20 minutes of back-and-forth before anyone starts fixing.
Bugs reported by email or in a shared doc rarely make it cleanly into Jira or ClickUp. Your developers are working from incomplete information while the client thinks issues are being tracked.
When you’re running QA on three client builds simultaneously, spreadsheets collapse. There’s no single view of what’s open, what’s fixed, and what’s blocking sign-off on each project.
Without a structured QA process, clients keep finding new issues after you thought you were done. Launch dates slip, revision rounds multiply, and margin disappears.
BugHerd helps you go from the website build to complete to client sign-off faster, and fits into your agency QA workflow without changing how your team works. Here’s how a typical project runs with BugHerd.
Create a BugHerd project and install the browser extension or add a JavaScript snippet to the staging site. Takes under two minutes. Works on any URL - live or staging.
Testers click directly on any element to pin an issue. BugHerd automatically captures a screenshot, browser type and version, operating system, screen resolution, and the exact page URL. No chasing technical details - it’s all there from the moment the pin is dropped.
Send the client a link - no account or login required. They can browse the site, pin their own feedback, and respond to existing issues. Their comments land directly on the task board alongside your QA team’s findings.
Every pin becomes a trackable task on BugHerd’s Kanban board, or syncs directly into Jira, Linear, ClickUp, Asana, or wherever your developers work. Assign, prioritize, and track to resolution without leaving your workflow.
When all issues are resolved, the task board is the source of truth. Your QA lead can see at a glance that every reported issue has been addressed, and the client has a clear record of what was fixed before the site went live.
Deliver high-quality website QA with a simple, structured feedback process. BugHerd lets clients and teams leave clear, in-context feedback directly on a website, making it easy to report issues, review changes, and manage QA across both technical and non-technical stakeholders.
Deliver high-quality website QA with a simple, structured feedback process. BugHerd lets clients and teams leave clear, in-context feedback directly on a website, making it easy to report issues, review changes, and manage QA across both technical and non-technical stakeholders.
A single view of every open QA issue across all active client projects. Assign, prioritise, track to sign-off — without chasing developers or sifting through email chains.
Log issues directly on the page without leaving the browser. Every report is reproduction-ready the moment it’s filed — no follow-up needed to get technical context.
Receive fully-formed bug reports with screenshot, browser, OS, and element selector already attached. Spend time fixing, not investigating what was meant.
Compare the live build against approved designs directly in the browser. Pin visual discrepancies — spacing, fonts, layout breaks — exactly where they occur.
Send clients a review link and set a feedback deadline. No more chasing clients for sign-off — and no more surprise issues surfacing after you thought QA was done.
Point, click and comment directly on the site — no login, no training, no scribbled screenshots. Their feedback lands exactly where your team needs it.
“This BugHerd we’ve seen a 56% acceleration in when client changes come back to us, and an 88% reduction in the time we put towards reconciling feedback. That’s huge for an agency our size.”
- Keenan Beavis, Longhouse Branding & Marketing
“BugHerd makes website QA faster with visual markers, Kanban, and easy client feedback".”
-G2 review, Kristin H, Owner and UX designer
“BugHerd saves us up to 10 hours per week managing feedback.”
- Emily Proctor, Web Development Director, Bop Design
“BugHerd streamlines your QA process with real-time collaboration.”- Sonnet Digital Solutions
See how easy it is for your clients and team to provide feedback. Click on the green dot below to start.
Instead of asking for customer feedback surveys and getting users to fill out feedback forms, make it easy by grabbing direct customer feedback on the page while your customer is interacting with it.
Funnel the feedback into a feedback portal or task board so you have one central location to manage it. No chance of losing insights, or missing important feedback.
Triage the feedback website data into bugs, feature requests, market research or user behavior to help highlight what needs immediate attention and what you can plan for future updates.
If you're not satisfied within 60 days of purchase, contact us and we'll refund your subscription.
But don't just take our word for it.
Customers love us.
4.8/5
4.7/5
4.5/5
5/5
8.7/10
Sam Duncan 📱📏 🌱
@SamWPaquet
"@bugherd where have you been all my life??
We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "
Ashley Groenveld
Project Manager
“I use BugHerd all day every day. It has sped up our implementation tenfold.”
Sasha Shevelev
Webcoda Co-founder
"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."
Mark B
Developer
“A no-brainer purchase for any agency or development team.”
Kate L
Director of Operations
"Vital tool for our digital marketing agency.”
Paul Tegall
Delivery Manager
"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."
Daniel Billingham
Senior Product Designer
“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”
Chris S
CEO & Creative Director
“Our clients LOVE it”
Emily VonSydow
Web Development Director
“BugHerd probably saves us
at least 3-4hrs per week.”