Integrate BugHerd with Jira in 3 easy steps
You don't need to know a line of code to be able to integrate BugHerd with Jira to create the ultimate Jira software bug tracking tool.
Simply connect your BugHerd project to your Jira project, choose an epic, if that's how you set up your bug tracking project, then select when and how your BugHerd tasks are sent to your Jira project.
Simply connect your BugHerd project to your Jira project, choose an epic, if that's how you set up your bug tracking project, then select when and how your BugHerd tasks are sent to your Jira project.
Step 1: Link your BugHerd project to Jira from the Integrations page in BugHerd.
Step 2: Link your BugHerd project to your Jira project. You can also select to link to an epic in Jira.
Step 3: Choose when and how you send BugHerd tasks to Jira, and what information you want updated and when. You're in control.
Frequently asked questions
So how can you use BugHerd as a simple website feedback tool with Jira? To help out, we've answered the most commonly asked questions.
Is Jira designed for Bug Tracking?
Jira software was originally designed for issue and bug tracking. Beloved by software engineers and development team, it has extended to become a management tool for work and projects. While Jira is still used for bug tracking and task management, it is increasingly popular for project management, product management and requirements and test case management. It's particularly useful for software development when working with Agile methodologies due to its configurability and customisation. Interestingly JIRA comes from the Japanese word "Gojira" which means Godzilla.
Is BugHerd a bug reporting tool?
Like Jira, BugHerd began as bug reporting software, but has shifted to being a website review and feedback tool. While Jira software can be a little overwhelming for those unfamiliar with it, BugHerd provides a simple intuitive point and click interface that requires no steep learning curve to use.
Where is the feedback sent?
BugHerd turns the feedback and bugs provided into tasks on a kanban style Task Board. Using the Task Board, you can sort, assign and track these bug tasks to completion.
What are the differences between Jira and BugHerd?
Developers describe BugHerd as “simple issue tracking for web developers”. It’s a layer over a website where bugs can be captured and managed without the reporter needing to include technical information such as their operating system or the browser they’re using. This simplicity makes it incredibly easy to use with clients who may or may not have the same technical appreciation as the web development team.
Jira helps “plan, track and release great software”. While it began life as a but reporting tool, it has evolved into a powerful work management tool for agile software development teams. It breaks sizable projects down into manageable chunks of work and helps development teams ship faster to customers. Entire projects work from early requirements through to test case management can be tracked and reported on using Jira.
Like a lot of powerful tools, it can be overwhelming to those who don’t use it frequently, and getting customers with little technical knowledge to report issues and bugs through a bug tracking software like Jira can be challenging. BugHerd can help with that challenge, it's the perfect bug tracking complement for Jira.
Jira helps “plan, track and release great software”. While it began life as a but reporting tool, it has evolved into a powerful work management tool for agile software development teams. It breaks sizable projects down into manageable chunks of work and helps development teams ship faster to customers. Entire projects work from early requirements through to test case management can be tracked and reported on using Jira.
Like a lot of powerful tools, it can be overwhelming to those who don’t use it frequently, and getting customers with little technical knowledge to report issues and bugs through a bug tracking software like Jira can be challenging. BugHerd can help with that challenge, it's the perfect bug tracking complement for Jira.
What do I need to install?
You need to have current plans for both Jira and BugHerd to integrate them. You will also need to have a project set up for BugHerd.
BugHerd is the ideal bug reporting too for Jira.
BugHerd is the ideal bug reporting too for Jira.
Can I integrate BugHerd with other existing tools?
BugHerd integrates natively with Jira, Asana, Trello, Slack, GitHub and Wordpress. Using Zapier or Integromat, you can integrate BugHerd with thousands of other tools too.
What information can be transferred between BugHerd and Jira?
Send tasks, along with all the technical information such as browser, operating system, element plus the screenshot from BugHerd to Jira.
You can also choose to sync comments and update statuses between BugHerd tasks and Jira issues.
Send feedback tasks from BugHerd to create a new Jira issue, or link tasks to an existing Jira issue.
You can also choose to sync comments and update statuses between BugHerd tasks and Jira issues.
Send feedback tasks from BugHerd to create a new Jira issue, or link tasks to an existing Jira issue.
Can I see the screenshot in Jira?
Yes. Integrating BugHerd with Jira means that the screenshot or video of the bug, along with all the other technical information will be sent to Jira from BugHerd.
Can I close tasks in Jira and have them close in BugHerd?
Yes. You can choose to close tasks in BugHerd when you close Jira bugs.
Integrations
BugHerd effortlessly integrates into your existing workflow, connecting with tools you're already using like Slack, Jira, Trello, Asana, ClickUp, Monday.com, GitHub and more.
It streamlines your process, allowing for smooth feedback and task synchronization without the need for new systems or extensive training with both 2-way and 1-way integrations.
With BugHerd, you enhance your workflow's efficiency and maintain cohesive project management, all while ensuring accurate client billing with time-tracking integrations like Harvest or Time Doctor.
It streamlines your process, allowing for smooth feedback and task synchronization without the need for new systems or extensive training with both 2-way and 1-way integrations.
With BugHerd, you enhance your workflow's efficiency and maintain cohesive project management, all while ensuring accurate client billing with time-tracking integrations like Harvest or Time Doctor.
View all integrations
