BugHerd - the visual feedback tool that makes it easy for your clients to leave feedback

Collect user feedback and bug reports quickly and easily.

Clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

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BugHerd explained in 30 seconds

With BugHerd, client feedback is effortless, clients are happier, and you'll run better website projects.

BugHerd is the world's leading website feedback tool that makes it easy for clients to leave feedback on websites. Unlike most other feedback tools, it's a complete, all-in-one website feedback solution, perfect for web development teams.

By replacing outdated methods like emails and spreadsheets, BugHerd provides a visual, intuitive platform where users can pin feedback directly onto a webpage.

Trusted by over 10,000 companies and 350,000 users across 172 countries, BugHerd helps teams collect, manage, and act on website feedback faster — streamlining collaboration between clients, designers, developers, and all other stakeholders.

Collect in-context customer feedback effortlessly

Clients and team members provide feedback directly on the web pages as they go through them. Feedback stays pinned to the exact page element, so your team always knows exactly what to change.

Essential technical data is captured automatically

Every client comment comes with all the information you need, captured automatically. BugHerd captures and logs technical info such as browser, URL, OS and more for easy resolution.

Keeping track of user feedback is simple

Every comment becomes a trackable task on a Kanban board, so your team can prioritize and resolve feedback easier than ever. Already using a project management tool? Send tasks there with one click.

Join 10,000+ companies, 350,000+ users across 172 countries.

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How BugHerd's visual feedback tool can speed up your website review process

The best visual feedback tools empower you to run your web projects on time and to budget. BugHerd leads the pack with its visual feedback tool which completely streamlines the process of collecting and managing feedback. Your team and stakeholders will love using it, and it will totally revolutionize the way you and your clients collaborate.

Clients can easily leave in-context visual feedback on websites quickly and accurately every time

Instant, actionable feedback - that's what you get with BugHerd. BugHerd is the only visual feedback tool that enables users to pin their feedback directly onto the specific section of a website. BugHerd attaches a screenshot and bug report to every comment pinned right where the issue occurs on the page so it's quick and easy for your team to resolve the issues. BugHerd also offers screen recording functionality so when clients share feedback it's as accurate as possible.

Say goodbye to complicated email threads, spreadsheets and Word documents. BugHerd greatly simplifies the project workflows and boosts collaboration.

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Save hours of follow up time – Automatic screenshot capture and user technical details

Automatically attached to every piece of client feedback are all the technical details you need such as the browser, operating system, exact website URL, screen resolution, and even the element where the problem occurs. When you collect feedback it will also come with annotated screenshots and video recordings if the reviewer chooses to give video feedback.

This saves both your team and your clients time; eliminating any tedious back and forth, and making sure that everyone is on the same page.

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Easy task tracking and client collaboration

All customer feedback automatically feeds into a user-friendly Kanban task board so you can easily keep track of it. As you collect visual feedback it can be quickly prioritized and assigned to team members so you can effortlessly manage the pipeline of work. View your own list of tasks, or see the entire team's.

BugHerd's centralized task board will help you manage your web project efficiently and deliver customer satisfaction.

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Integration with popular project management tools and more

BugHerd connects seamlessly with a range of project management, web development, customer support and CRM tools such as Jira, Trello, Asana, Git Hub, Slack, Zapier and many more; ensuring smooth communication and collaboration across platforms.

Send as much or as little information as you desire between BugHerd and your existing project management tools to ensure swift resolution of feedback and bugs, and keep your projects moving.

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Receive ongoing website feedback

Once a website goes live, you can continue to receive instant feedback and bug reports via BugHerd's Public Feedback Widget which lets you quickly and easily collect user feedback from general website visitors.

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BugHerd vs other platforms

Visual website feedback collection

Annotate websites, PDFs & images

Feedback pinned on a web page, directly where issue occurs

Automatic screenshots captured

Automatic capture of user technical details

Capture feedback via video (included)

In-built task management board

Integrates with your favorite tools

Ongoing public feedback collection on websites

No login or account set up for clients

Unlimited projects on lower-tier plans

Unlimited clients users on lower-tier plans

Complete, all-in-one solution for capturing and managing feedback

BugHerd

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Marker.io

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See BugHerd in action

BugHerd is the best visual feedback and bug tracking tool on the market. Simply click on the green dots to see how it works.

More great BugHerd benefits

Minimal set up for a fast start

Get BugHerd's browser extension and start marking up web pages and providing design feedback faster.

Real time notifications

With BugHerd you can collect real time feedback and ensure that the right people are notified at the right time with real-time notifications. Your team will receive a notification when users provide feedback and the status of a task changes. This way they'll never miss comments and the keep communication flowing.

User access

Choose who has access to what in BugHerd. Just want clients to leave feedback without seeing the task board? Can do. Need to have comments only between the team working on a task? BugHerd allows you to adjust the visibility settings, enabling each team to concentrate on their specific project tasks.

Security and privacy

At BugHerd we take the privacy and security of our clients' data very seriously. We are committed to providing a secure environment and applying best practices to minimise risk. The platform is designed to protect your data from threats by applying security principles at every layer, while maintaining high performance.

Read more about BugHerd's security.

Customize to suit

Custom workflows help streamline the way you and your team work; improving efficiency, enabling users to easily submit visual feedback, and ensuring that tasks are completed in a structured and organized way.

BugHerd’s custom workflows allow you to set up each project the way you want, adding the relevant team members and tailoring the sequences of tasks to suit your team’s preference. You can even make BugHerd your own by adding your logo.

Who uses BugHerd's visual feedback tool?

BugHerd is an all-in-one visual feedback and bug tracking tool, designed for web development teams that need to collect client feedback and fix bugs on live websites. It benefits all members of web development or software development teams including: web designers, web developers and software teams, project managers, QA & UAT testers, marketing teams & anyone involved in developing web pages

For designers and developers who need visual feedback, and project managers who manage the feedback process, BugHerd is a collaboration tool that makes it easy to collect visual feedback and manage the resolution process effectively, saving hours of wasted time in follow ups.

"BugHerd is a valuable tool for web developers, UX/UI design teams, and project managers who need a streamlined way to collect and manage feedback on websites and digital projects." BugHerd Review: Getting Client Feedback Heard for AgenciesBugHerd customer reviews - Geekflare

Clients love using BugHerd for bug tracking because it's easy

For your clients

It's a fool-proof way to leave valuable feedback and point out website issues without having to deal with complicated defect tracking tools. The user interface is intuitive and leaving feedback is quick and easy.

For project managers

It's an end-to-end website project management software that makes collecting and managing feedback on designs and websites simple, saving hours of wasted time in follow ups.

BugHerd makes it easy for web dev teams to keep track of all the bug reports and action them quickly.

For web and software development teams

It's an efficient bug tracking tool that makes it easy to collect and resolve bug reports, because user feedback is contextual and all the technical data is captured automatically.

Your questions answered about BugHerd and the visual feedback process.

What is a visual feedback tool?

A visual feedback tool is designed to facilitate communication and collaboration around visual content. It enables users to provide feedback, comments, annotations, and suggestions directly on websites, images, designs, and even software.

The top visual feedback tools, such as BugHerd, also integrate with other software platforms in order to streamline workflows and make communication between users as efficient as possible.

“An effective bug tracking system simplifies development workflows and improves product quality.” — DevRev, Bug Tracking: 7 Key Facts, Importance, and Top Software

How does BugHerd’s visual feedback tool work?

When it comes to visual feedback software, BugHerd leads the way.  It's an all-in-one visual feedback tool that is easy for clients to use, and enables you to efficiently collect feedback data and manage the website review process from start to finish - quickly and easily.

BugHerd lets users click on any part of a website to leave feedback. It captures a screenshot, annotations, and technical info automatically. Tasks are added to a kanban-style board for easy tracking. It works via browser extension or a JavaScript snippet.  It's simple to install and best of all, it's super easy for clients to use - no login required!

It's simpler to use than other feedback and bug tracking tools, and users can get up and running quickly and start annotating on a live website using virtual sticky notes which they pin directly on the element that needs to change.  No other visual feedback software offers that function.

BugHerd's easy to use interface makes it simple for both tech-savvy and non-tech savvy users alike to provide markups straight onto a web page.

"BugHerd is a really user-friendly bug tracking and visual feedback tool designed to streamline website development projects." - WPism

What are the key features of BugHerd?

BugHerd's key features include:

- Point-click-comment tool: This is the easiest way for clients to leave comments and annotate a web page. Users can directly pin feedback on a web page by highlighting a specific element, clicking and commenting. This contextual feedback ensures that every comment is clear, actionable, and easy for the development team to understand. Users can also provide video feedback, annotated screenshots, and they can even attach a document when the feedback is extensive.

- Automatic screenshot and tech details capture: Every piece of user feedback automatically captures essential user metadata like the browser window URL, operating system, device details, screen resolution, etc. This rich context helps teams diagnose problems faster and improves the feedback loop.

- Built-in task tracker makes it to manage feedback : BugHerd turns feedback items turn into trackable tasks on a Kanban-style board, making it easy to assign issues, prioritize bug reports, and manage feature requests all in one place.

- Integration with Project Management and Collaboration Tools: BugHerd integrates with popular platforms like Trello, Jira, Asana, and ClickUp, Slack, MS Teams, WordPress and many more, ensuring feedback seamlessly fits into your existing workflows.

- Public Feedback Widget: Continue collecting user feedback after launch with BugHerd’s feedback button, allowing real users to leave actionable feedback on live websites.

BugHerd stands out with its intuitive interface and direct feedback capabilities. Clients can quickly markup website feedback which you can then easily manage, making the website review process run smoothly.

BugHerd turns the feedback provided into tasks on a Kanban-style task board. Using the Task Board, you can sort, assign and track tasks to completion.

Does BugHerd work on live and staging websites?

Yes, BugHerd works on both live and staging websites. You can use the browser extension for live sites without any code. For staging or internal sites, simply install a JavaScript snippet. It’s flexible for all phases of web development and QA.

What tools does BugHerd integrate with?

Yes, BugHerd integrates with tools like Jira, Trello, Asana, ClickUp, monday.com, WordPress, MS Teams, Slack, and many more. Feedback tasks can sync directly to your chosen platform. This keeps your dev and design teams in their existing workflow. Integration setup is quick and requires minimal effort.

See all integrations

Does BugHerd offer a free trial?

Yes, BugHerd offers a free 7-day trial which enables you to check out all its great features.

1. Start a BugHerd free trial

2. Create a BugHerd 'project' for the website that you wish to track and receive feedback for

3. Install the BugHerd extension or add your project's Javascript snippet to your website

4. Invite your team and/or client(s) to your project to start giving feedback on your website

You can invite people to join your project to provide feedback and to help resolve feedback. BugHerd has two main user levels, members and guests. Members are able to view the Kanban-style Task Board and all the bugs and feedback reported. Guests are only able to provide feedback and respond to comments about bugs or feedback they've reported.

How much does BugHerd cost?

BugHerd offers excellent value without compromising on functionality. Plans start at $41/month, which offers unlimited projects and unlimited guests.

BugHerd offers different pricing plans to accommodate various team sizes and needs. You can find detailed information on the pricing page of the BugHerd website. BugHerd also includes a free trial.
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60 day money back guarantee.

If you're not satisfied within 60 days of purchase, contact us and we'll refund your subscription.

Hi 👋

I’m Steve, CEO here at BugHerd.

Our users love BugHerd. And that’s why we’ve been around for over a decade.

We think you’ll love it too. And that’s why we’re offering a 60-day money back guarantee.

Whether you're website builders or software development teams, BugHerd is the bug tracker of your dreams for reducing follow up communication by getting everyone (literally) on the same page when it comes to QA or UAT feedback.

Please include the reason you're not happy with BugHerd.

Continue with Google

Or sign up with email

Have questions about BugHerd? Book a demo.

BugHerd - the visual feedback tool that makes it easy for your clients to leave feedback

Collect user feedback and bug reports quickly and easily.

Clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

With BugHerd, client feedback is effortless, clients are happier, and you'll run better website projects.

Collect in-context customer feedback effortlessly

Essential technical data is captured automatically

Keeping track of user feedback is simple

Join 10,000+ companies, 350,000+ users across 172 countries.

How BugHerd's visual feedback tool can speed up your website review process

Clients can easily leave in-context visual feedback on websites quickly and accurately every time

Save hours of follow up time – Automatic screenshot capture and user technical details

Easy task tracking and client collaboration

Integration with popular project management tools and more

Receive ongoing website feedback