- Subscription plans are charged on a monthly (or yearly when appropriate) basis and can be cancelled at any time from the account page.
- Should you cancel your plan, we will keep your project and bugs intact unless you tell us otherwise.
- Subscriptions are non-refundable and exclusive of applicable taxes.
- Subscriptions become active shortly after purchase. It is possible this could take several minutes in some instances.
- We strive to carry out this service with due skill and care. If however, we fail in this obligation you may be entitled to a refund under Australian Law.
- If our service fails to work as expected or advertised please contact us and we will do our best to assist you.
- Subscriptions are charged based on the number of users of the system. Sharing accounts is in violation of these terms.
- Prices are in US dollars.
Using our web site
When using this web site you agree to be legally bound by these terms and conditions as they may be modified and posted to our web site from time to time.
Without prejudice to the above, by using or accessing our website, you agree to be legally bound by these terms and conditions of use as they apply to your use of or access to our website.If you do not wish to be bound by these terms and conditions then you may not use our website.
Applicability of online materials
We have used our reasonable endeavours to ensure that our web site complies with Australian law. However, we make no representations that the materials on our web site are appropriate or available for use in locations outside of Australia.
We make no warranties, express or implied that making the Products available in any particular jurisdiction outside of australia is permitted under any applicable non-Australian laws or regulations. Accordingly, if making the Products or any part thereof available in your jurisdiction or to you (by reason of nationality, residence or otherwise) is prohibited, those Products are not offered for sale to you. You accept that if you are resident outside of Australia, you must satisfy yourself that you are lawfully able to purchase the Products. We accept no liability, to the extent permitted by applicable law, for any costs, losses or damages resulting from or related to the purchase or attempted purchase of the Products by persons in jurisdictions outside of Australia or who are nominees of or trustees for citizens, residents or nationals of other countries.
Copyright and monitoring
The contents of our web site are protected by international copyright laws and other intellectual property rights. We, or other third party licensors, are the owner of these rights. All product and company names and logos mentioned in our web site are the trade marks, service marks or trading names of their respective owners, including us. You may download material from our web site for the sole purpose of using it as a information resource for our services. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our web site including, but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so, for example in order to complete a questionnaire.Linked sitesWe make no representations whatsoever about any other web sites which you may access through our web site or which may link to our web site. When you access any other web site you understand that it is independent from us and that we have no control over the content or availability of that web site. In addition, a link to any other site does not mean that we endorse or accept any responsibility for the content, or the use of, such a web site and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other web or resource. Any concerns regarding any external link should be directed to its web site administrator or web master.
Availability of our web site
We will try to make our web site available but cannot guarantee that our web site will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our web site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, web site, router or any other internet connected device.
We reserve the right to alter, suspend or discontinue any aspect of our website or the content or services available through it, including your access to it. Unless explicitly stated, any new features including new content and/or the sale of new products and/or the release of new software tools or resources shall be subject to these terms and conditions.
Splitrock Studio Pty Ltd (ACN 147 992 032)
Level 9, 505 Little Collins St
Melbourne, VIC 3000
support [at] bugherd [dot] com
If you have any questions, please get in touch.