Looking for Pastel Alternatives? BugHerd is the best alternative by far!

When it comes to gathering feedback on digital assets, Pastel is a good solution. It's a popular visual feedback tool used by designers, developers, and project managers to simplify the feedback review process. Both Pastel and BugHerd offer key features for collecting feedback, but they address different needs and are each suitable for different types of users.

Pastel is a visual feedback tool focused on simplifying collaboration for creative teams. It allows users to leave comments directly on websites or designs, making it perfect for quick design feedback, but it lacks in-depth technical tracking.

BugHerd offers a more comprehensive solution for teams needing detailed feedback.  It is specifically designed for design and web development teams, offering a powerful yet user-friendly solution that speeds up the feedback loop. Acting as an annotation tool, it gathers feedback and transforms it into actionable tasks that are easily managed through an integrated task board. BugHerd also integrates with leading project management tools, ensuring smooth collaboration. Its ability to combine detailed feedback collection and task management makes it ideal for design and development teams looking to improve efficiency, and resolve feedback and bugs faster.

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Why BugHerd is the best of all Pastel alternatives

As a Pastel alternative, BugHerd stands out for several reasons. The platform goes beyond just visual feedback collection as it enables teams to also manage feedback all in one platform, providing an all-in-one feedback solution

• Clients and teams can easily leave feedback on designs, images, PDFs, websites and more, directly on a website or asset.
• Designers and web developers are able to collect feedback quickly, along with annotated screenshots, video feedback, user tech details, and more.
• All feedback automatically flows into an in-built Kanban task board for easy task management and collaboration.
• Feedback can also flow into your preferred project management tool when you integrate it with BugHerd.
• The design and website feedback process is completed quickly and easily, keeping your projects running smoothly and your clients happy.
• No need for clients to log in.  Just send them the link to your project and they can get started providing feedback right away.

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1. Leaving feedback

It's incredibly easy for clients to leave feedback with BugHerd.  They can effortlessly annotate directly onto designs, images, PDFs, websites, and other digital assets. With just a few clicks, users can highlight specific areas on a document, image or website, and comment in real-time.  Users can provide feedback via simple comments, annotated screenshots, video, and even include attachments.

Each comment is pinned right on the spot that it relates to (like virtual sticky notes on a page), giving designers and developers clear and actionable feedback.  Whether it’s a design mockup or a live website, clients can seamlessly provide their input without needing any technical knowledge.

Clients don't need to create a login, sign in, or set themselves up on a guest portal. They’re simply invited to a project and can begin right away - no complicated menus or systems, ensuring a smooth experience with no steep learning curve.  

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Pastel is easy to use and allows you to click directly on any part of a web page to leave a comment, making the process straightforward. The feedback is pinned to specific locations, making it easy for the team to understand the context of each comment.  However, users can only send feedback via simple comments as the platform does not support screenshot annotations, video feedback, or attachments.

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2. Collecting feedback

Teams can begin collecting feedback by using the BugHerd browser extension or by adding a JavaScript snippet, making it easy to integrate into any workflow without hassle.

They then simply create a project and invite clients or other stakeholders via a shareable link so they can start the review process.

With each piece of feedback BugHerd automatically collects user meta data, such as URL, browser type, operating system, screen resolution, etc. This feature is particularly useful for QA and UA testing processes during website development, ensuring that user feedback and issues are identified and resolved quickly.  Every comment then flows directly into an in-built task board for easy tracking and actioning.

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With Pastel, collecting and managing feedback is simple as all comments appear in real time and are collected in a central dashboard where you can review and action them at a high level.  If you're collecting input from stakeholders for a website, Pastel is limited because it does not collect user meta data, which can lead to back and forth communication with clients to obtain this information.

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3. All feedback centralized in one location

With BugHerd all feedback automatically flows into an in-built Kanban-style task board, allowing teams to easily manage all comments directly within the platform.  You can review comments, remove duplicate tasks, assign them to other team members, set severities, as well as move or delete comments to match your workflow.

You can also invite other team members to view and resolve feedback, and provide controlled access to clients so they can easy collaborate with you.

This feature simplifies the process of organizing feedback from your team, clients, and stakeholders, ensuring clear communication and alignment.

If you prefer to use other tools for task management, BugHerd integrates seamlessly with popular platforms such as ClickUp, Asana, Trello, monday.com, Zapier, and many others.

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Pastel does not offer a traditional task management board. While you can mark feedback as resolved or active, it lacks a structured Kanban-style board for organizing or prioritizing tasks.

The software offers no ability to assign tasks, prioritize them, or track progress in an organized way. Without a task board or categorization options, managing large volumes of feedback can become difficult. For more complex projects or larger teams, the limited task management capabilities may require integration with other tools to handle feedback efficiently.

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4. Customization and flexibility

BugHerd provides customization features that allow you to adjust the tool to your specific needs without being overwhelmed by too many options. With BugHerd's custom workflows, you can configure each project to your liking by adding appropriate team members, managing client visibility, and adjusting task sequences to align with your team's workflow preferences.

The feedback widget is conveniently placed as a sidebar of a document, image, PDF, website, etc, and you have the option to apply your own custom branding - your own logo, vibrant colors, font, etc.  

This ensures a more cohesive and professional experience for clients and any other stakeholders who are asked to review a site.

Pastel customization features are primarily focused on simple branding elements rather than more advanced interface adjustments.  It offers basic customization options, allowing you to personalize the feedback tool by adding your logo and adjusting the color scheme to match your brand's identity.

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5. Pricing and value for money

BugHerd offers competitive pricing, starting at $41/month for unlimited projects, providing excellent value, making it an attractive and cost-effective option for teams looking for comprehensive feedback and project management tools without breaking the budget.

Pastel's entry level plans start at $0/month and $29/month but these plans offer limited features and restrictions on users.

BugHerd offers more value at a lower entry price with unlimited projects, while Pastel offers a lower starting plan but charges more for additional users and features. BugHerd provides more comprehensive project management, whereas Pastel is more suited to simple feedback needs.

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6. Integrations

BugHerd offers robust one-way and two-way sync integrations. These integrations include popular tools such as WordPress, GitHub, Jira, Trello, Asana, ClickUp, monday.com, Productive, Slack, Zapier, and many more.

The availability of these key integrations makes BugHerd a strong alternative to platforms like Pastel, especially for teams seeking streamlined feedback and project management within their existing workflows.

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As Pastel does not offer an in-built task management board, it integrates with several platforms to enhance workflow, including Slack, Trello, Asana, monday.com, and Zapier.  By connecting with these platforms, Pastel allows for more seamless collaboration between team members and clients.

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Conclusion: BugHerd is the best Pastel alternative for feedback on designs, PDFs, images, websites, and more.

While both BugHerd and Pastel are strong tools for collecting feedback on digital assets, BugHerd's more comprehensive, yet simple solution, puts it in a league of its own and is perfect for designers and web developers, as well as creative agencies and SaaS companies.

BugHerd's combination of visual feedback, detailed meta data collection, in-built task management and integrations helps speed up the review and approval process, and keep projects on track.  

Pastel is well-suited for teams that need straightforward feedback but BugHerd's features offer greater flexibility and efficiency for both small and large teams.

The best way to experience how BugHerd can revolutionize your feedback management is by starting a free trial (no credit card required) or booking a 1:1 demo with a BugHerd team member.

Used by thousands of companies around the world, BugHerd will fast track your review process, and best of all, your clients will love it because it's so easy to use.

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What BugHerd customers are saying

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Frequently asked questions

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1. What makes BugHerd the best amongst all the feedback and markup tools?

BugHerd stands out as the top feedback tool, specifically designed for designers and web development teams. Its intuitive, user-friendly platform enables teams to collect visual feedback directly on live websites and many other digital assets. BugHerd streamlines the entire process by converting feedback into actionable tasks, which are managed through an integrated Kanban board. This makes it perfect for teams looking to simplify their workflows. Creative agencies benefit from its ability to easily gather feedback on websites, PDFs, images, and more, speeding up online proofing and collaboration on creative content.  

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2. How does BugHerd assist with the design process?

BugHerd is an ideal tool for creative projects, enhancing the design process by facilitating real-time collaboration and feedback on designs, websites and even software prototypes. It allows designers and developers to collect comments on web pages, PDFs, images, Figma files, and more. Clients can easily use BugHerd’s point-and-click interface to leave clear, visual feedback, reducing miscommunication. Feedback is instantly converted into actionable tasks, making it easy to track and manage revisions. BugHerd also captures technical data like screen resolution and browser details, streamlining the troubleshooting process and keeping design projects on track..

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3. Does BugHerd support the feedback process during website QA and UA testing?

BugHerd’s bug reporting system is highly effective for QA and UAT processes, capturing screenshots, user meta data and comments in a single step. This streamlined approach ensures that user feedback is quickly addressed, reducing the time needed to identify and resolve issues during web development.

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4. Is BugHerd better than Pastel for website feedback?

While Pastel is a good tool for visual feedback on design and website projects, BugHerd offers a more robust solution for managing feedback specifically in web development. BugHerd's visual feedback tools are designed to capture feedback directly on live websites, converting it into actionable tasks on a built-in Kanban board. It also collects technical details such as browser information and screen resolution, making it easier for developers to resolve issues.  Unlike Pastel, which focuses on simple feedback, BugHerd provides workflow automation and task management, giving teams more control over the web development process. 

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5. What integrations are available with BugHerd?

BugHerd seamlessly integrates with popular tools like Asana, Trello, WordPress, ClickUp, and Jira, offering both one-way and two-way sync across all plans. It also connects with Zapier, enabling integration with hundreds of additional project management tools. These integrations allow teams of all sizes to efficiently manage feedback and collaborate on tasks, streamlining the development process. This makes BugHerd an excellent choice for delivering top-tier web development projects.

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6. Is BugHerd suitable for small teams and creative agencies?

It definitely is! BugHerd is designed to be accessible and affordable for any creative agency as well as small teams. With plans starting at $41/month, which include access to all essential features and unlimited projects, BugHerd offers excellent value without compromising on functionality, making it the best Pastel alternative for teams focused on design and website feedback.    

A free version of BugHerd is also available via its 7-day free trial.  

Start your free trial or view the BugHerd pricing plans