“A no-brainer purchase for any agency or development team” – Mark B, Developer
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Looking for Marker.io alternatives? There's no better alternative than BugHerd

BugHerd is the best tool to collect, organize and act on website feedback and bug reports. You simply point, click and pin to leave feedback which is then super easy to manage and resolve.

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No credit card required.

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60-day money back guarantee.

Have questions about BugHerd? Book a demo.

Join 10,000+ companies, 350,000+ users across 172 countries.

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Why choose BugHerd over Marker.io?

Complete, all-in-one solution

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Contextual feedback pinned to the page element

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Customisable workflow

Add, edit, reorder and delete columns on your Kanban board to work how you want to work.

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Automatic screenshots, with and without a browser extension

The only feedback tool that captures accurate screenshots, without the need for browser extensions or a mobile app install.

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No client install required

Perfect for those less than technical clients. Simply embed a few lines of JavaScript to get feedback without installing BugHerd.

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Integrates with your favourite tools

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Make it a hassle-free switch! 😌

It’s easy to get started. Get access to the full product on your free trial.
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No credit card required.

When it comes to visual feedback tools, Marker.io is a popular name. But for teams seeking a solution that offers simplicity combined with end-to-end functionality, enhanced usability, and comprehensive integration capabilities, BugHerd emerges as the ultimate alternative for collecting user feedback and most importantly, for managing the feedback to ensure that it gets resolved quickly and efficiently. From empowering web development agencies to streamlining client feedback, BugHerd is the all-in-one platform that transforms how teams collaborate on websites.  

Marker.io is built for teams tackling web development projects and wanting to gather and manage simple feedback directly on live websites. It enables users to annotate, comment, and highlight specific areas in real-time, simplifying collaboration and feedback loops. With its easy integration into popular project management tools and a user-friendly interface, Marker.io is good for agencies, creative teams, and developers aiming to enhance communication, streamline workflows, and deliver projects more efficiently.

BugHerd is designed specifically for web development and web design teams, offering a user-friendly yet robust solution for feedback and bug tracking. It dramatically speeds up collecting client feedback as it allows them to pin comments directly on live websites, right where an issue occurs.  All feedback is automatically turned into tasks which are then seamlessly managed using an integrated Kanban task board.

With its simple interface and visual tracking capabilities, BugHerd becomes an indispensable feedback tool for creative and development teams aiming to fast track their website feedback process and make it easy for both their clients and their teams.

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Why Choose BugHerd Over Marker.io?

When it comes to Marker.io alternatives BugHerd stands out from all others!  It's the most comprehensive feedback and bug tracking tool on the marketing, yet it's simple to use, clients love it, and it makes gathering feedback easy for you and your team.  It's great for bug tracking on websites, but also enables you to collect visual feedback on PDFs, images, Figma files, and other documents.

With advanced features like task assignment, progress tracking, and real-time collaboration, BugHerd ensures that teams not only gather feedback easily, but also manage and action it efficiently, helping to keep projects on track and within budget.

1. Getting started on the software

BugHerd allows teams to begin quickly, either by using a browser extension or embedding a JavaScript snippet into the website they’re working on.  It's quick to get started with and easy to collect design feedback and bug reports on web pages.

Clients also benefit from a hassle-free experience as they don’t need to create a login or go through a complicated setup process. You simply send them a link and they can start providing user feedback right away.

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While Marker.io offers a range of features, its focus on integrating with project management tools and workflows can sometimes add extra steps for setup and customization. This can pose a challenge for teams seeking a quick and straightforward solution for gathering website feedback and managing bug tracking without additional configuration.

2. Gathering user feedback

With BugHerd it's quick and easy to collect feedback and bug reports as users are able to simply point, click and pin directly on the spot they want to leave a comment on.  They are able to provide user feedback via comments, annotated screenshots, file attachments, and even leave feedback via video recordings to help reproduce bugs.  All feedback is then turned into actionable tasks, streamlining the client feedback workflow, and minimizing the need for follow-up.  

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Providing user feedback with Marker.io is more limited than BugHerd.  Users can provide website feedback by using its feedback widget. Once activated, the widget captures a screenshot of the webpage, allowing users to annotate and highlight specific areas directly on the image. They can add comments, describe issues, and even outline steps to reproduce bugs.

3. Automatic capture of technical data

BugHerd simplifies the feedback process by automatically capturing visual feedback along with key user technical details such as browser, URL, operating system, and screen resolution. Web developers love this!  

This information, along with the feedback captured is automatically transformed into actionable tasks that can be assigned to team members. This feature is particularly valuable during QA and UAT stages of web development, as it streamlines the process of collecting and addressing user feedback, reducing unnecessary back-and-forth communication.

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Though limited in the way users are able to provide feedback, Marker.io also automatically captures essential user metadata such as page URL, browser context, console logs, operating system, and screen size.

4. Manage feedback from a centralized task board

Managing tasks and bug reports is straightforward with BugHerd's built-in Kanban-style task board, which allows teams to manage feedback directly within the platform.  Data-rich bug reports are turned into tasks and include detailed user feedback, screenshots, and essential metadata. From within the platform, duplicate tasks can be easily removed, assigned to specific team members, and prioritized based on severity. This ensures that nothing is missed and all feedback is actioned.

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Marker.io does not include a built-in task management board. The only way to manage feedback is by integrating the platform with an external project management tool.

5. Integrations

For teams that prefer to use external tools to manage workflows, BugHerd offers seamless integrations with popular project management, CRM, and customer service platforms like ClickUp, Asana, Trello, monday.com, as well as Zapier, ensuring flexibility and compatibility with your existing processes.

When it comes to Marker.io alternatives, these key integration features make BugHerd a top choice!

View all integrations

As Marker.io does not offer an in-built task management board, you will need to integrate with a project management tool in order to manage feedback.  Marker.io connects with popular project management tools like Jira, Trello, Asana, ClickUp, and more.

6. Public feedback collection

One standout feature of BugHerd is its ability to collect public feedback, allowing website visitors to leave comments or report bugs even after a development project is completed. This ensures that valuable feedback and insights from a broader audience can be gathered continuously, keeping you informed about any ongoing issues.

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Marker.io does not offer a public feedback widget. Once a website project is completed, further feedback can only be obtained by re-opening the original project within the software or starting another one.

7. Pricing and value for money

BugHerd offers competitive pricing with plans starting at $41/month for unlimited projects and unlimited clients, delivering excellent value. You get BugHerd's robust features at an accessible price, making it a great choice for both web agencies and in-house teams.  

For growing agencies, there are higher tier plans which support more team members, more advanced features and integrations, as well as more storage.

The best way to experience how BugHerd can revolutionize your feedback management is by starting a free trial (no credit card required).

See BugHerd pricing

Marker.io
offers plans starting at $39/month but note that you only get 5 projects.  You need to pay extra for each additional project, which you can't do online and you can only do by contacting Marker.io directly.  This lower-tier plan also comes with limited features and restricted integration options so you need to take that into account when signing up.  Marker.io also offers a free trial.

Conclusion: BugHerd is the best Marker.io alternative for website feedback and bug tracking

BugHerd and Marker.io have a number of similarities, but BugHerd emerges as the best tool for web development and design feedback - hands down!  

Its intuitive interface and built-in Kanban-style task board makes it the perfect solution for turning website feedback into actionable tasks. Unlike Marker.io, BugHerd automatically captures detailed user metadata with every comment and screenshot, ensuring that teams have all the context needed to resolve issues efficiently.

BugHerd’s integration with popular project management and collaboration tools ensures total team collaboration, and helps run client projects smoothly and efficiently.

The best way to experience how BugHerd can revolutionize your feedback management is by starting a free trial (no credit card required) or booking a 1:1 demo with a BugHerd team member.

Trusted by thousands of companies worldwide, BugHerd accelerates the review and approval process while making it effortless for clients to provide feedback. It’s the tool your team needs for efficient, seamless project management.

What BugHerd customers are saying

Frequently asked questions

1. What makes BugHerd the best amongst all the feedback and markup tools?

While there are many alternatives to Marker.io, BugHerd stands out as the top choice among feedback tools, specifically tailored for web development and design teams. Its intuitive, user-friendly platform allows teams to capture visual feedback directly on live websites with ease.

BugHerd streamlines the feedback process by transforming input into actionable tasks, which are managed through an integrated Kanban board. This makes it the perfect solution for teams looking to simplify workflows without the added complexity of more generalized tools.

Ideal for creative agencies, BugHerd excels in collecting and managing design feedback on websites, PDFs, images, Figma files, and more. It accelerates online proofing and enhances creative collaboration, ensuring that feedback on creative projects is captured and addressed efficiently.

2. Is BugHerd a project management tool ?

BugHerd is not a stand-alone project management tool, but it plays a crucial role in the project management workflow for web development. It’s the ultimate tool for streamlining the review process during website development. Website feedback collected through BugHerd integrates effortlessly with popular project management and collaboration tools like Asana, Trello, Jira, ClickUp, Basecamp, and GitHub. Additionally, BugHerd connects with Zapier, enabling integration with hundreds of other project management platforms. Explore all available integrations to see how BugHerd can fit seamlessly into your workflow.

3. How does BugHerd assist with the design process?

BugHerd is great for creative work as it enhances the design process by enabling real-time feedback directly on live websites or design prototypes. Designers and developers can use it to collect feedback on web pages, PDFs, images, Figma files, and other documents.

Clients can provide feedback via BugHerd's point-and-click interface to leave detailed comments, pinpoint issues, and suggest changes visually, eliminating miscommunication often caused by unclear feedback. Each piece of feedback is automatically turned into actionable tasks, allowing teams to track revisions and manage the feedback loop efficiently. BugHerd also captures relevant technical data, such as screen resolution and browser information, which helps designers troubleshoot and refine their work more effectively. By streamlining communication and task management, BugHerd helps ensure that design projects stay on track and align with client expectations.

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4. How does BugHerd compare to Marker.io in terms of managing client feedback?

While Marker.io is a straightforward feedback tool for web development teams, BugHerd excels in managing feedback for website and app development, and is an end-to-end solution.

Designed specifically for web projects, BugHerd's visual feedback tool allow teams to collect input directly on live websites, automatically capturing technical details like browser and screen resolution. This feedback is instantly converted into actionable tasks on an integrated Kanban board, enabling teams to efficiently track, assign, and resolve issues. Unlike Marker.io, BugHerd offers a more structured approach with advanced workflow automation and task management, making it the superior choice for web developers.

5. Is BugHerd suitable for small teams and web agencies?

Absolutely! BugHerd is designed to be accessible and affordable for any web agency as well as small teams. With plans starting at $41/month, which include access to all essential features and unlimited projects, BugHerd offers excellent value without compromising on functionality, making it the best Marker.io alternative for teams focused on website feedback.    

A free version of BugHerd is available via its 7-day free trial.  

Start your free trial or view the BugHerd pricing plans

6. How does BugHerd support the feedback process during QA and UAT?

BugHerd’s bug reporting system is highly effective for QA and UAT processes, capturing screenshots, metadata, and user comments in a single step. This streamlined approach ensures that user feedback is quickly addressed, reducing the time needed to identify and resolve issues during web development.

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We believe a great product speaks for itself 👇

bugherd feedback pinned to webpage

Frictionless feedback.

BugHerd’s point & click design makes it easy to add website feedback right where you need it.

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Actionable & Clear.

Capture the context your web development team needs with a simple click – including screenshot, video, browser info, OS, CSS selector and more.

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Complete all-in-one solution.

Manage and fix bugs from start to completion, with no other software required.

But don't just take our word for it.
Customers love us.

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Sam Duncan 📱📏 🌱

@SamWPaquet

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"@bugherd where have you been all my life??

We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "

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Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

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Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

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Mark B

Developer

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“A no-brainer purchase for any agency or development team.”

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Kate L

Director of Operations

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"Vital tool for our digital marketing agency.”

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Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

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Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

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Chris S

CEO & Creative Director

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“Our clients LOVE it”

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Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

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