BugHerd for eCommerce

Manage bugs and feedback to make your website a top seller

Start your free trial
No credit card required.
Get set up in minutes.
icon play video
BugHerd explained in 30 seconds
hero image

Join 10,000+ companies, 350,000+ users across 172 countries.

arrow icon

Capture the website feedback, no matter the platform

What BugHerd does for...

Simplify collecting feedback from colleagues and stakeholders

Spend less time wading through confusing email chains or convoluted spreadsheets. BugHerd pins feedback to the page and includes all the information you need to make it actionable.
link arrow white
collecting feedback from colleagues and stakeholders

Gather ongoing feedback from customers on your live website

The Public Feedback tool allows you to gather ongoing feedback from visitors of your online store, without requiring a log in.
link arrow white
public feedback tool
image of BugHerd's Task Board

Track the progress of tasks
from one location

BugHerd sends all feedback to a Kanban-style task board, where you can triage feedback, assign tasks, add comments and track the progress of work to completion.
link arrow white

Integrate BugHerd with
your favourite tools

Fit BugHerd into your workflow seamlessly with a range of integrations. Send feedback and bug reports to your existing project management, customer support or other tool of choice.
arrow icon
image of integrations

Our customers say the nicest things!

Customer testimonials illustration

"Without BugHerd, there'd definitely have been some lengthy phone calls with the client to explain exactly what they wanted to change!"

Garry Tattersall,
eCommerce and QA Manager

Simplify communication with stakeholders

People love how easy it is to leave feedback and report bugs on webpages. Make your stakeholders feel heard by capturing and actioning their feedback.
link arrow white
hero image of client

Technical info from non-technical people

BugHerd automatically includes information such as operating system, browser and CSS information when clients provide feedback.
link arrow white
technical info captured with bugherd
hero image of qa tester

Speed up QA and Acceptance testing

Get websites live faster by simplifying client feedback during acceptance testing. Users can log bugs instantaneously. BugHerd lets clients pin feedback directly to website elements and provides the contextual information to resolve any issues fast.
link arrow white

Improve collaboration and communication across remote teams

Know what everyone in the team is working on, what's complete and what needs picking up. BugHerd helps add visibility to your team, especially if you're not in the same office.
image of commenting within BugHerd

Our customers say the nicest things!

Customer testimonials illustration

"You don't have to be specific because we get a screenshot. I'll know what you're talking about."

Emily Von Sydow,
Web Development Director
Try BugHerd Now
arrow icon

But don't just take our word for it.
Customers love us.

award iconaward iconaward iconaward icon
image of customer
Sam Duncan 📱📏 🌱

@SamWPaquet

icon of review source

"@bugherd where have you been all my life??

We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "

image of customer
Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

image of customer
Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

image of customer
Mark B

Developer

icon of review source

“A no-brainer purchase for any agency or development team.”

image of customer
Kate L

Director of Operations

icon of review source

"Vital tool for our digital marketing agency.”

image of customer
Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

image of customer
Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

image of customer
Chris S

CEO & Creative Director

icon of review source

“Our clients LOVE it”

image of customer
Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

close button