BugHerd for eCommerce

Manage bugs and feedback to make your website a top seller

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BugHerd in 60 sec
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Join 10000+ companies, 350,000+ users across 172 countries.
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Capture the website feedback, no matter the platform

What BugHerd does for...

Simplify collecting feedback from colleagues and stakeholders

Spend less time wading through confusing email chains or convoluted spreadsheets. BugHerd pins feedback to the page and includes all the information you need to make it actionable.
collecting feedback from colleagues and stakeholders

Gather ongoing feedback from customers on your live website

The Public Feedback tool allows you to gather ongoing feedback from visitors of your online store, without requiring a log in.
public feedback tool
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Track the progress of tasks
from one location

BugHerd sends all feedback to a kanban style Task Board, where you can triage feedback, assign tasks, add comments and track the progress of work to completion.

Integrate BugHerd with
your favourite tools

Fit BugHerd into your workflow seamlessly with a range of integrations. Send feedback and bug reports to your existing project management, customer support or other tool of choice.
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Our customers say the nicest things!

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"Without BugHerd, there'd definitely have been some lengthy phone calls with the client to explain exactly what they wanted to change!"

Garry Tattersall,
eCommerce and QA Manager

Simplify communication with stakeholders

People love how easy it is to leave feedback and report bugs on webpages. Make your stakeholders feel heard by capturing and actioning their feedback.
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Technical info from non-technical people

BugHerd includes information such as operating system, browser and CSS information when clients provide feedback.
technical info captured with bugherd
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Speed up QA and Acceptance testing

Get websites live faster by simplifying client feedback during acceptance testing. Users can log bugs instantaneously. BugHerd lets clients pin feedback directly to website elements and provides the contextual information to resolve any issues fast.

Improve collaboration and communication across remote teams

Know what everyone in the team is working on, what's complete and what needs picking up. BugHerd helps add visibility to your team, especially if you're not in the same office.
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Our customers say the nicest things!

Customer testimonials illustration

"You don't have to be specific because we get a screenshot. I'll know what you're talking about."

Emily Von Sydow,
Web Development Director
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How we stack up against other bug tracking tools 🏅

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Best Bug Tracking
Software 2021

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Bug Tracking Software Emerging Favourites 2021

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Category Leaders 2021:
Bug Tracking

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Front Runners 2021:
Bug Tracking

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Best Ease of Use 2021

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Users love us

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High Performer 2022

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Product Management
High Performer 2022