BugHerd Feedback Tool is the Best Alternative to Ruttl!

Web design and development teams need tools that streamline feedback processes and simplify client communication. Two leading contenders in this space are BugHerd and Ruttl, both offering robust solutions tailored for creative teams. But how do they really stack up?

This blog will delve deep into the key differences between BugHerd and Ruttl, two popular feedback tools, helping you choose the best one for your website and web app project needs based on features, integrations, pricing, and ease of use.

What is Ruttl?

Primarily designed for teams focused on visual design and iteration, Ruttl is ideal for creative teams that need simple feedback on videos, websites, web apps, images, and PDFs.

• Provide live website feedback.
• Gather feedback on static images and PDFs with pixel-specific comments.
• Annotate videos with precise timestamps.
• Add comments and edit content on dynamic web applications.
• Connect with popular project management and communication tools.

What is BugHerd?

BugHerd is the perfect end-to-end website feedback tool for creative agencies, marketing teams, web designers and web developers wanting to fast track their feedback process.  BugHerd is used to collect feedback on websites, web apps, PDFs, images, Figma files and other documents.  

It enables users to easily manage and action feedback via an in-built Kanban board, or you can integrate BugHerd with your preferred project management tool to maintain your existing web design workflow.  

• Effortless feedback collection: Collect feedback via text and video comments, annotations, screenshots, drawings, and file attachments for clear, actionable insights.
• Easy bug tracking: Report bugs in seconds by pinning feedback directly onto a page (like virtual sticky notes).
• Auto-capture technical details: Automatically capture user browser, operating system, URL, screen resolution, and more.
• Client-friendly access: Clients can start giving feedback instantly without needing to log in.
• Organized feedback management: Manage all feedback through a Kanban-style task board, making it easy to assign, track, and action tasks.
• Seamless integrations: Integrate BugHerd with your favorite tools like monday.com, ClickUp, Asana, Trello, Slack, Zapier, and many more.
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Ruttl vs BugHerd

Ruttl is a visual feedback tool focused on simplifying collaboration for creative teams. It allows users to leave comments directly on videos, websites or designs, making it perfect for quick feedback, but it limits users to providing feedback via simple comments or video, and lacks in-depth technical tracking.

BugHerd offers a more comprehensive solution for teams needing detailed feedback.  It is specifically designed for design and web development teams, offering a powerful yet user-friendly solution that speeds up the feedback loop.

BugHerd gathers feedback from clients and teams and transforms it into actionable tasks that are easily managed through an integrated Kanban-style task board. It also integrates with leading project management tools, ensuring smooth collaboration.

Its ability to combine detailed feedback collection and task management makes it ideal for design and development teams looking to improve efficiency, and resolve feedback and bugs faster.

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Why BugHerd is the best of all Ruttl alternatives

BugHerd website feedback tool is highly recommended as a Ruttl alternative for several reasons. The platform enables teams to easily collect feedback from clients and manage it all in one platform, providing an all-in-one feedback solution.  

• Clients and teams can easily share precise feedback, and leave comments on websites, designs, images, PDFs, and Figma files.
• Designers and web developers are able to collect feedback quickly, along with annotated screenshots, video feedback, user technical details, and more.
• All comments automatically flow into an in-built Kanban task board for easy task management and collaboration.
• Feedback can also flow into your preferred project management tool when you integrate it with BugHerd.
• The design and website feedback process is completed quickly and easily, keeping your projects running smoothly and your clients happy.
• No need for clients to log in.  Just send them the link to your project and they can get started providing feedback right away.

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Watch BugHerd in action

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Detailed feature comparison between BugHerd & Ruttl

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1. Providing feedback

Leaving feedback through BugHerd is extremely simple for clients and teams. Users simply provide feedback via comments, annotated screenshots, and video; and they can even include attachments.  They can directly annotate on designs, images, PDFs, websites, and other digital assets as they are reviewing them.

BugHerd's point, click and pin functionality means that each comment is pinned exactly where it applies (like a virtual sticky note on the page), offering designers and developers clear, actionable insights. Whether it’s a design prototype or a live site, clients can give their input effortlessly, without needing any technical expertise.

Clients don’t have to create an account, log in, or navigate a guest portal. They’re simply invited to the project and can start right away, with no complicated steps or systems. This ensures a smooth, user-friendly experience with no steep learning curve.

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Ruttl enables users to click directly on any area of a webpage to leave feedback, which simplifies the commenting process.  However, Ruttl doesn’t support additional formats such as screenshot annotations, or file attachments. This makes the feedback process straightforward but might limit detailed input compared to platforms with broader feedback options.

Ruttl offers real time css edits but these can sometimes be confusing, especially for less experienced users or in collaborative settings. Since these edits are typically temporary and only visible in the current session, users may mistakenly believe changes are permanent. In group editing scenarios, it can be unclear who made which changes, especially without version control.

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2. Gathering feedback

With BugHerd you can collect feedback seamlessly by either using the BugHerd browser extension or embedding a JavaScript snippet.

To initiate the process you simply set up a project and share it with clients or stakeholders via a simple link, enabling them to begin reviewing immediately - no login required.

BugHerd automatically captures user metadata with each comment (your dev team will love this), including information like the URL, browser type, operating system, and screen resolution. This data is invaluable for quality assurance (QA) and user acceptance (UA) testing in website development, as it helps quickly pinpoint and resolve issues. Each comment is organized within BugHerd's internal task board, facilitating efficient tracking and management of feedback.

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Ruttl has limitations in relation to gathering stakeholder feedback, especially when it comes to websites because it doesn’t capture user metadata. This often results in additional back and forth with clients to gather the necessary details, adding extra steps to the feedback process and wasting time.

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3. A centralized location for all feedback

BugHerd automatically organizes all feedback into a built-in, Kanban-style task board, making it easy for teams to manage comments directly within the platform. Users can review feedback, remove duplicates, assign tasks to team members, set priority levels, and organize tasks to fit their workflow by moving or deleting comments as needed.

This setup streamlines feedback management for teams, clients, and stakeholders, ensuring clear communication and alignment.

For those who prefer using other task management tools, BugHerd integrates smoothly with other popular management platforms, allowing for flexibility in workflow management.  

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Ruttl offers centralized project management features, but only in its Team and Enterprise plans. These higher priced Ruttl plans provide a dedicated workspace where teams can manage multiple web design projects efficiently, offering a comprehensive view of all activities.

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4. Integrations

As well as having an in-built task board, BugHerd provides comprehensive integration options, supporting both one-way and two-way sync. These include compatibility with widely used tools like WordPress, GitHub, Jira, Trello, Asana, ClickUp, monday.com, Productive, Slack, Zapier, and many more.

These essential integrations position BugHerd as a compelling alternative to tools like Ruttl, particularly for teams looking to optimize feedback and project management processes while seamlessly working within their current workflows.

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Ruttl connects with various platforms such as Slack, Trello, Asana, monday.com, and Zapier to support workflow optimization. These integrations enable smoother collaboration between teams and clients, making it easier to manage feedback and tasks efficiently.

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5. Customization and flexibility

BugHerd offers flexible customization options, allowing you to tailor the platform to meet your specific requirements. With its customizable workflows, you can configure each project to suit your needs by assigning the right team members, controlling client access, and organizing task sequences to align with your team's processes.

The feedback widget is conveniently displayed as a sidebar on websites, documents, images, PDFs, and more. You can personalize it with your branding, including your logo, preferred colors, fonts, and other design elements.

These features create a polished and cohesive experience for clients and stakeholders, enhancing professionalism during the review process.

Ruttl offers several customization options to enhance user experience and align with branding needs. Users can add their logo, colors, and fonts for a professional and cohesive look, reflecting their brand identity. The platform also supports having a custom domain, allowing teams to use  on their own domain for a seamless, branded experience.

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6. Pricing and value for money

BugHerd provides affordable pricing, starting at $41 per month for unlimited projects and unlimited guests, offering great value for money. Every plan comes with key integrations and powerful features, making it a budget-friendly choice for teams seeking a complete solution for feedback collection and project management.

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Ruttl's entry level plan is $0/month but this plan can only be used for 1 project and it has limited features.  Even its $4/month plan has limitations as it only enables one administrator and limited projects and features.  

BugHerd offers more value for money than Ruttl, especially for agencies and teams that manage multiple projects and require access to all feedback management features.  BugHerd provides more comprehensive project management, whereas Ruttl is more suited to simple feedback needs.

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Conclusion: BugHerd is the best Ruttl alternative for feedback on websites, designs, PDFs, images, and more.

While both BugHerd and Ruttl are effective tools for gathering feedback, BugHerd stands out with its robust yet user-friendly features, making it an ideal choice for web developers, web designers, creative agencies, and SaaS businesses.

BugHerd combines visual feedback, automatic metadata capture, integrated task management, and seamless integrations to streamline the review and approval process, ensuring projects stay on schedule.

While Ruttl works well for teams seeking basic feedback functionality, BugHerd’s advanced features provide greater flexibility and efficiency, catering to the needs of both small and large teams.

The best way to experience how BugHerd can revolutionize your feedback management is by starting a free trial (no credit card required) or booking a 1:1 demo with a BugHerd team member.

Used by thousands of companies around the world, BugHerd will fast track your review process, and best of all, your clients will love it because it's so easy to use.

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What BugHerd customers are saying

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Frequently asked questions

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1. What makes BugHerd the best amongst all the feedback and markup tools?

There are many Ruttl alternatives, but BugHerd is the one that stands out amongst all the feedback tools because it's specifically designed for web development and web design teams, offering an intuitive, user-friendly and end-to-end solution that captures visual feedback effortlessly.  No other feedback tool offers the same advanced functionality coupled with ease of use.

BugHerd is great for creative agencies working on creative projects. It's easy to provide and collect design feedback on websites, PDFs, images, Figmas files, etc.  BugHerd speeds up online proofing and the creative collaboration process, making sure that feedback on creative content is captured and actioned quickly.

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2. Is BugHerd a project management tool ?

BugHerd is not a stand-alone project management tool.  Nevertheless, it is an integral part of the project management process when it comes to reviewing designs and websites, and it's great to help you track bugs. The feedback collected flows seamlessly with project management tools and collaboration tools such as Asana, Trello, Jira, ClickUp, Productive, and more.  It also integrates with Zapier and Make, which enable you to integrate with hundreds of other project management tools.  View all integrations.

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3. How does BugHerd assist with the design process?

BugHerd is great for creative work as it enhances the design process by enabling seamless collaboration and real-time feedback directly on live websites or design prototypes. Designers and developers can use it to collect feedback on web pages, PDFs, images, Figma files, and other documents.

Clients can provide feedback via BugHerd's point-and-click interface to leave detailed comments, pinpoint issues, and suggest changes visually, eliminating any miscommunication. Each piece of feedback is automatically turned into actionable tasks, allowing teams to track revisions and manage the feedback loop efficiently. BugHerd also captures relevant technical data, such as screen resolution and browser information, which helps designers troubleshoot and refine their work more effectively.

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4. How does BugHerd compare to Ruttl in terms of managing client feedback?

When it comes to website feedback (both at the design and development stage) BugHerd is the best tool.  It's also the best tool to help you review web apps.  BugHerd’s visual feedback tools are tailored for web projects, making it easier for teams to collect feedback and turn it into actionable tasks.   Ruttl, on the other hand, is a good feedback tool for websites, etc, but its strength lies in enabling users to provide feedback on videos.

BugHerd offers a more structured approach compared to Ruttl because it allows clients to provide visual feedback directly on live websites and other documents, automatically capturing technical details like browser information and screen resolution, which streamlines the process for web developers. Feedback is instantly converted into tasks and organized on a built-in Kanban board, making it easy for teams to track, assign, and resolve issues.  While effective for visual annotations, Ruttl lacks the same level of workflow automation and task management.

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5. Can I use BugHerd for free?

A free version of BugHerd is available via its 7-day free trial.   You'll have access to all the essential features so you can check out how BugHerd can work for you.

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BugHerd offers excellent value without compromising on functionality.  Plans start at $41/month, which offers unlimited projects and unlimited guests.   BugHerd pricing plans