Instead of asking for customer feedback surveys and getting users to fill out feedback forms, make it easy by grabbing direct customer feedback on the page while your customer is interacting with it.
Funnel the feedback data into a feedback portal or task board so you have one central location to manage it. No chance of losing insights, or missing important feedback.
Triage the feedback data into bugs, feature requests, market research or user behavior to help highlight what needs immediate attention and what you can plan for future updates.
BugHerd is the customer feedback tool that makes it easy for website visitors to let you know what they think of your web app or website. You can also choose to capture their email to close the feedback loop with them.
While collecting feedback from stakeholders during your design and development process, it's also useful to collect valuable customer feedback once the site is launched. Basically it boils down to asking the right people the right questions at the right time. So use the right website feedback software to help you implement any changes that come from collecting website feedback.
Are customers able to find what they need on the page? How do they feel about the website? How do users interact with your website? Forget targeted surveys or a complicated feedback form, BugHerd lets you collect user feedback from visitors to your website, using public feedback widgets.
Public feedback lets you gather customer feedback on the web pages as visitors interact with it without the need for website surveys. All visitors need to do is click a feedback button and leave their thoughts.
Start your visual feedback collection journey today!