PUBLIC FEEDBACK TOOL

A dead simple customer feedback widget

BugHerd’s Public Feedback tool is a customer feedback widget that you can install on your live website, allowing you to collect and manage website feedback from your users and website visitors.

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Join 10,000+ companies, 350,000+ users across 172 countries.

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How it works

Ready to give it a go? Sign up for a 14-day free trial with BugHerd.
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Or you can book a demo with BugHerd to find out if it's right for you.
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Sign up button broken? Customers can’t find the info they need? Find out fast with the Public Feedback tool.

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Customer Feedback Widget that lets your customers pinpoint any problems on your live website.

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Manage your customer feedback in BugHerd’s Task Board & stay up to date on the workflow.

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Integrate with other tools such as Slack and Zapier.

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Switching to BugHerd is easy.
Just ask around.

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Sam Duncan 📱📏 🌱

@SamWPaquet

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"@bugherd where have you been all my life??

We just migrated our bug tracking over from Asana and have at least halved our software testing time time🪳👏📈. "

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Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

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Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

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Mark B

Developer

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“A no-brainer purchase for any agency or development team.”

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Kate L

Director of Operations

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"Vital tool for our digital marketing agency.”

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Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

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Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

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Chris S

CEO & Creative Director

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“Our clients LOVE it”

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Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

Customers love us.

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But don't just take our word for it. Check out our awards and what our customers are saying.

High Performer Winter 2023
G2
High User Adoption Winter 2023
G2
BugTracking High Performer 2022
G2
Product Management High Performer 2022
G2
Users love us
G2
Best Ease of Use 2021
CAPTERRA
Front Runners 2021: Bug Tracking
GARTNER: SOFTWARE ADVICE
Category Leaders 2021:Bug Tracking
GARTNER: GETAPP
Bug Tracking Software Emerging Favourites 2021
CAPTERRA SHORTLIST
Best bug tracking software 2021
DIGITAL.COM

Your questions answered about BugHerd

BugHerd collects visual feedback, complete with a screenshot, annotation and metadata, making it a great tool for website content writing and reviewing. 

BugHerd offers an all-in-one solution for tracking and managing content feedback. The feedback is sent directly into BugHerd’s Task Board, a kanban-like environment for website content management teams to manage and act on the feedback.

Take a look at the list of the frequently asked questions (right) to get to know BugHerd better.

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Do I need to install anything?
There’s two ways to set BugHerd up to get feedback on a website. You can embed a JavaScript snippet into the “head” of your website or you can install a browser extension to your preferred browser.
Do my visitors/users need to install anything?
No they don't 🙂
Where is the feedback sent?
BugHerd turns the feedback provided into tasks on a kanban style Task Board. Using the Task Board, you can sort, assign and track tasks to completion.
Is BugHerd free?

You can try BugHerd free on a 14-day free trial.

Can I send the customer feedback to other tools such as Slack or JIRA?
BugHerd integrates natively with Slack, GitHub and Wordpress. Using Zapier or Integromat, you can integrate BugHerd with thousands of other tools, including Jira, Asana, Trello and many other project management tools.