BugHerd for Web development agencies

Manage client feedback on website projects easily.

As a website development agency, you juggle enough with multiple projects, tight deadlines and project scope creep. So,forget spreadsheets and email for collecting and managing client feedback on website projects. BugHerd makes it easy to turn feedback chaos into streamlined projects.

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How does BugHerd help your agency?

Capture the website feedback, no matter the platform.

BugHerd lets you manage client feedback no matter what website creation tools or platform you use.

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Point, click and comment on websites in real time.

Collect client feedback in a timely and actionable way. Clients and your team are able to annotate directly on the website to leave feedback and point out bugs.

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Track every task and don't miss a thing

Track the progress of tasks from one location BugHerd sends all feedback to a Kanban-style task board, where you can triage feedback, assign tasks to your team, add comments, ask follow up questions and track the progress of work to completion.

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Integrate with existing project management workflows

Fit BugHerd into your workflow seamlessly with a range of integrations. Send client feedback and bug reports to your existing project management, customer support or other tool of choice.

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What BugHerd does for...

Capture context, reduce follow up questions on website builds

Spend less time wading through confusing email chains or convoluted spreadsheets. BugHerd pins feedback to the page and includes all the information you need to make it actionable.

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Track the progress of tasks
from one location

BugHerd sends all feedback to a Kanban-style task board, where you can triage feedback, assign tasks, add comments and track the progress of work to completion.

Find out more

Integrate with existing PM workflows

Fit BugHerd into your workflow seamlessly with a range of integrations. Send client feedback and bug reports to your existing project management, customer support or other tool of choice.

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Our customers say the nicest things!

"I use BugHerd all day every day. It has sped up our implementation tenfold."

Ashley Groeneveld,
Implementation Project Manager

Technical info from non-technical people

Remove vague feedback. When clients pin feedback using BugHerd, technical information such as browser, operating system and selector information is automatically captured. Everything you need to replicate and resolve bugs.

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Speed up QA and Acceptance testing

Get websites live faster by simplifying client feedback during acceptance testing. Users can log bugs instantaneously. BugHerd lets clients pin feedback directly to website elements and provides the contextual information to resolve any issues fast.

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Improve collaboration and communication across remote teams

Know what everyone in the team is working on, what's complete and what needs picking up. BugHerd helps add visibility to your team, especially if you're not in the same office.

Our customers say the nicest things!

"You don't have to be specific because we get a screenshot. I'll know what you're talking about."

Emily Von Sydow,
Web Development Director

Simplify communication between design and development

Provide design feedback for the team. Pin feedback to the element on a page. BugHerd includes a screenshot that you can annotate to ensure pixel perfection.

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Gather ongoing feedback for your clients' websites, after they go live

The Public Feedback tool allows you to gather ongoing feedback from visitors of your website, without requiring a log in.

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Our customers say the nicest things!

"The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers."

Daniel Billingham,
Senior Product Designer

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Effortless feedback. Happier clients.
Better websites.

94%

of users report improved
client satisfaction

Michael G

Head of Development

Our clients love to be able to see the progress of their feedback and it's great that it's in real time.

93%

of users report reduced
time to delivery

Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

95%

of users say they’re delivering
higher quality products

Andrew M

We love letting our clients use it as a way of posting issues and bugs and we can triage them and assign to developers or designers on our team.

Faster project delivery, better collaboration and smoother client relationships with BugHerd.

Speed up QA and Acceptance testing

QA your website with your team to resolve any bugs or issues quickly and efficiently with BugHerd. Ensure the website is pixel perfect, then share the website with your clients to gather their feedback. Simplify communication between designers, developers, account managers and clients. Delivery quality websites, on time and on budget.

Improve collaboration and communication across remote teams

Know what everyone in the team is working on, what's complete and what needs picking up. BugHerd helps add visibility to your team, especially if you're not in the same office. BugHerd makes sure your team is always on the same page.

Work better with clients

BugHerd helps keep clients up to date with project progress with two way commenting, project updates and task done notifications. No need for project status calls. Delight your clients by including an easy way for them to mark up the website with their comments and then resolve them super fast.

Agencies who use BugHerd with clients report up to 15% improvement in efficiency.

How much time and money can BugHerd save you? Use our calculator to find out how time and money you and your team could be saving when you subscribe to BugHerd.
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