BugHerd - the website review tool that makes it easy for your clients to leave feedback.

Let clients give feedback with ease!

Clients simply point, click, and comment—BugHerd captures screenshots, saves technical details, and creates a task for your team to track.

Have questions about BugHerd? Book a demo.
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No credit card required.

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The ultimate website review tool for collecting customer feedback

Simplify feedback collection with website feedback tools

BugHerd makes it easy to collect customer feedback by letting clients drop pins on live websites to provide contextual feedback. No need for long email threads or spreadsheets—simply send them a feedback request, and their comments are pinned to the exact web app section for better clarity.

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Automatic capture of user technical information

Every customer feedback tool should eliminate guesswork. BugHerd automatically captures environment data like browser type, screen resolution, and device details. No more back-and-forth emails to collect missing bug reports.

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Turn every comment into a clear next step

With BugHerd, every comment turns into a trackable task on a Kanban board for easy tracking and actioning.

Join 10,000+ companies, 350,000+ users across 172 countries.

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See BugHerd in action

BugHerd is the best website annotation tool on the market.
Simply click on the green dots to see how it works 🟢

Why web designers, developers & project managers love BugHerd

Project Managers

Use BugHerd as a bug tracking tool that automatically organizes feedback forms into actionable tasks.

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Web Designers

Get specific page feedback directly on your design, eliminating confusion and usability testing struggles.

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Developers

Reduce debugging time by capturing all key features of a bug report instantly.

Get usable feedback, every time

If you're a website project manager looking for the best website feedback tool, BugHerd is what you need.

BugHerd recognizes the challenges faced during UAT and the cycles your teams waste going through unclear and incomplete feedback from clients and stakeholders.

With BugHerd, gathering and managing website feedback becomes seamless. All you need to do is send clients and stakeholders a feedback request and they can simply drop a pin and leave a comment on the exact element of the website they are reviewing without ever leaving the browser.

BugHerd also captures the exact technical environment data in the background so you never have to ask what screen resolution or browser your reviewers were on when they saw the bug.
hero image - traditional user acceptance testing vs using BugHerd
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Allison G

 

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"BugHerd is a no-brainer. It's a core tool of my job and I couldn't imagine the mess of testing and gathering feedback without it."

Collect user feedback directly on web pages

Clients simply drop a pin to show feedback in context.

No need for accounts or log-ins - send clients a link and let them comment away. Feedback stays pinned to the exact page element, so your team always knows exactly what to change.
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Automatic capture of screen shots & technical details

Your team and clients work together without frustration. Anyone can discuss feedback directly on the website interface, providing invaluable insights and context.

BugHerd captures details, including browser and operating system information, facilitating a deeper understanding and swift resolutions.
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Centralize Task Management

BugHerd consolidates all feedback and tasks within a singular platform, with a user friendly interface which simplifies feedback collection and task management.

You can easily allocate tasks to team members, establish deadlines, and oversee progress meticulously.
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Launch websites that delight

Feedback 'interpretation' causes bottlenecks and miscommunication. With BugHerd's robust features, collecting user feedback is easy. You'll iterate swiftly, implement changes promptly, and deliver unparalleled website experiences.

Integrate your existing tools

Connect BugHerd with Slack, Asana, Jira or Trello to streamline your workflows. Get deeper insights with FullStory, LogRocket and GitHub integrations. Manage and track your team’s time spent on bugs and client feedback.
See all integrations
full suite of BugHerd integrations

But don't just take our word for it.
Customers love us.

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Sam Duncan 📱📏 🌱

@SamWPaquet

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"@bugherd where have you been all my life??

We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "

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Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

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Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

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Mark B

Developer

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“A no-brainer purchase for any agency or development team.”

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Kate L

Director of Operations

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"Vital tool for our digital marketing agency.”

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Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

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Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

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Chris S

CEO & Creative Director

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“Our clients LOVE it”

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Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

More info about BugHerd's website review tool

BugHerd collects comments and markups on websites and other assets, complete with a screenshot, annotation and metadata. BugHerd turns all that data into tasks, ready for the team to action.

While other website annotation programs may require different applications to manage the website markup, BugHerd offers an all-in-one solution. The comments and data are sent directly into BugHerd's task board, a Kanban-like environment where design and development teams can track and manage all the website feedback.

Take a look at the list of the frequently asked questions to get to know BugHerd better.

How does the BugHerd website feedback tool work?
1. Install the BugHerd Extension or Embed it on Your Web App – Add BugHerd via a browser extension or JavaScript snippet.

2. Create Your First Project & Collect Feedback – Set up a project in minutes and start collecting user feedback from your website visitors.

3. Invite Your Team & Clients – Get input from customers, web designers, developers, and project managers to streamline the feedback process.
What makes BugHerd different from other website feedback tools?
BugHerd stands out amongst other website feedback tools because it makes the customer feedback process easy!  BugHerd provides visual feedback tools that allow users to point, click, and comment on live websites. It automatically captures screenshots and feedback data through its, turning every comment into an actionable task.  When it comes to community feedback tools for websites, BugHerd is the best feedback and bug tracker tool. You can collect feedback from website visitors on an ongoing basis with BugHerd's Public Feedback Widget using feedback buttons and survey widgets.
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Can I use BugHerd to collect feedback for usability testing?
Yes! The BugHerd website feedback tool is perfect for collecting customer feedback during usability testing. It helps identify usability issues and provides actionable insights for web designers and developers.
Does BugHerd offer customizable surveys for customer loyalty surveys & market research?
No, BugHerd is a specialized website feedback tool which makes it easy to collect and manage customer feedback.  You would need to use a platform such as SurveyMonkey, Typeform, or Qualtrics XM for customer loyalty surveys & market research.
Does BugHerd capture user recordings to track user behavior?
BugHerd includes a video feedback feature that allows users to record their screens and provide audio commentary. This functionality is particularly useful for demonstrating complex issues or multi-step interactions, aiding in a clearer understanding of user experiences and facilitating more effective troubleshooting. If you're looking for a platform to capture user recordings and track user behavior, you would need to use a platform such as Hotjar, Microsoft Clarity or FullStory.
Does BugHerd work with mobile apps?
BugHerd is primarily designed for web apps and digital products, but it can be used to track feedback on mobile-friendly sites.
Is there a free version of BugHerd?
Yes, BugHerd offers a free plan so you can try its key features before upgrading to paid plans for more advanced capabilities.
How can I get started with BugHerd?
Getting started is easy. Simply sign up for an account, upload your document, and start marking up! There are tutorials and help resources available to guide you through the process.
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