FEATURE: CLIENT COLLABORATION

Delight your clients with seamless communication and feedback

Work better with clients to get meaningful feedback on the work you do, and ensure they’re always kept up to date with project progress. BugHerd has all the tools to make the feedback process easy, transparent and delightful for your clients, from start to finish. Because, believe it or not, your clients don’t love filling in your feedback spreadsheets as much as you think!

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Instant feedback without hurdles

Whether you’re managing one or one hundred stakeholders, BugHerd makes it easy to share websites, designs and documents. Use the share link to let clients know they can view the site and provide feedback. Clicking the share link enables clients to go directly to the site or design, ready to leave feedback directly on the page. Capturing their name and email ensures you know who left the feedback. By creating an account for clients in the background, BugHerd ensures that clients can track and view feedback they’ve left, and respond to any questions you might have in the future.

Plus, BugHerd captures all the technical details you and your team require, such as their browser, operating system and which page they’ve left feedback on, even whether they’ve left feedback via mobile. Without needing clients to enter that information themselves.

Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

Read case study

Enhance client communication

Keep communication flowing with BugHerd’s integrated commenting and messaging system. Add comments to tasks for clarity, and clients will receive email notifications when you've left a comment. They can reply directly on the task or via email. BugHerd’s built-in notifications ensure you’re always up to date with comments from both clients and your team across all projects.

Chris S

CEO & Creative Director

“Our clients LOVE it”

Reduce check-in calls for project updates

Got clients who call you to confirm if you actioned their feedback on web projects? Let BugHerd handle client updates.

Set up weekly progress emails detailing the status of feedback, tasks, and completed work.

Want more? Upgrade to BugHerd premium, and clients get access to a Guest Project Board- a simplified version of your task board, allowing them to view tasks and updates without the need for back-and-forth calls or emails.

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Seamlessly integrate with other communication tools

Supercharge your notifications and communication by integrating BugHerd with Slack or MS Teams and never miss a new piece of feedback or comment from a customer. Send new tasks and updates from BugHerd to your preferred communication tool for clear visibility of work completed, in progress, and still to be done.

How to delight clients with simple ways to leave and track feedback

1

Share your work via BugHerd’s link.

2

Clients leave feedback directly on your website, design, or document—no signup required.

3

Annotations make it simple for even non-technical clients to give detailed feedback.

4

Keep them updated on project progress with flexible client update options.

FEATURE: CLIENT COLLABORATION

Delight your clients with seamless communication and feedback