FEATURE: CLIENT COLLABORATION

Whether you’re managing one or one hundred stakeholders, BugHerd makes it easy to share websites, designs and documents. Use the share link to let clients know they can view the site and provide feedback. Clicking the share link enables clients to go directly to the site or design, ready to leave feedback directly on the page. Capturing their name and email ensures you know who left the feedback. By creating an account for clients in the background, BugHerd ensures that clients can track and view feedback they’ve left, and respond to any questions you might have in the future.

Plus, BugHerd captures all the technical details you and your team require, such as their browser, operating system and which page they’ve left feedback on, even whether they’ve left feedback via mobile. Without needing clients to enter that information themselves.

Keep communication flowing with BugHerd’s integrated commenting and messaging system. Add comments to tasks for clarity, and clients will receive email notifications when you've left a comment. They can reply directly on the task or via email. BugHerd’s built-in notifications ensure you’re always up to date with comments from both clients and your team across all projects.

Supercharge your notifications and communication by integrating BugHerd with Slack or MS Teams and never miss a new piece of feedback or comment from a customer. Send new tasks and updates from BugHerd to your preferred communication tool for clear visibility of work completed, in progress, and still to be done.