BugHerd - the design feedback tool that makes it easy for your clients to leave website design feedback

Feedback on website designs has never been easier!

Clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

Have questions about BugHerd? Book a demo.
green tick icon

No credit card required.

With BugHerd, feedback on web designs is effortless, clients are happier, and you'll run better website projects.

BugHerd is the world's leading website feedback tool that makes it easy for clients to leave feedback on websites. Unlike most other feedback tools, it's a complete, all-in-one website feedback solution, perfect for web development teams.

By replacing outdated methods like emails and spreadsheets, BugHerd provides a visual, intuitive platform where users can pin feedback directly onto a webpage.

Trusted by over 10,000 companies and 350,000 users across 172 countries, BugHerd helps teams collect, manage, and act on website feedback faster — streamlining collaboration between clients, designers, developers, and all other stakeholders.

Get client feedback on designs effortlessly

Clients and team members leave comments directly on the web page elements as they review it. Feedback stays pinned to the exact page element, so your team always knows exactly what to change.

icon
Screenshots and user tech details captured automatically

Every client comment comes with all the information you need, captured automatically. BugHerd captures and logs a screenshot as well as technical info such as browser, URL and OS, screen resolution, etc.

icon
Speed up the review and approval process

All design feedback is automatically routed as tasks to a Kanban-style board for easy management, so your team can prioritize and resolve feedback easier than ever.

Join 10,000+ companies, 350,000+ users across 172 countries.

arrow icon

See BugHerd in action

BugHerd is the best design feedback tool on the market.
Simply click on the dots to see how it works.

If you design websites, then BugHerd is for you!

BugHerd is an all-in-one design feedback tool developed for:

  • Designers
  • Project Managers
  • Marketing Professionals
  • Web Developers & Software Teams
  • QA Testers
  • Anyone involved in developing web pages

It's easy for clients and team members to provide detailed feedback on web designs without having to learn a complicated system.

For designers who need design feedback, and project managers who manage the design process, it's a collaboration tool that makes it easy to collect feedback and liaise with team members to make sure that tasks are actioned.

BugHerd simplifies the design feedback process, saving hours of time in follow ups; allowing you and your team to get to the final design faster.  

image of customer
Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

Why design teams need BugHerd's seamless design feedback tool

The best design feedback tools enable you to receive and manage visual feedback seamlessly, and BugHerd is the leader in this space.  The web design process is easy with BugHerd. It speeds up your review process and totally streamlines the way you run your web design projects.  And best of all, clients and creative teams love using it!

Clients and teams can pin design feedback directly to elements on a web page

The BugHerd design feedback tool will enable users to pin their feedback directly onto a specific section of a website, PDF, image, Figma file or document.  By attaching comments right where they occur on the page, there's no ambiguity and it's quick and easy for clients and your team members to communicate.  

BugHerd also offers video feedback functionality so clients can record their feedback. Designers benefit from visual and actionable feedback, and being able to look at comments through the reviewer's lens.

Say goodbye to complicated email threads, spreadsheets and even Word documents.  BugHerd greatly simplifies the design feedback process and boosts collaboration.
Leaving feedback is easy

Automatic screenshot capture along with user tech details

The BugHerd design review tool will automatically attach the relevant technical data to every user comment such as browser info, operating system, exact website URL, screen resolution, etc.

This element of the feedback collection will save both your team and your clients time; eliminating any tedious back and forth, and making sure that everyone is on the same page.

With BugHerd, everything is in one place. Everything you and your team need to manage feedback will be available so you can keep the project moving quickly.
Feedback with full tech details

Feedback turns into tasks for your team to track

All website design feedback automatically feeds into a user-friendly Kanban task board for easy task management and tracking.  Your website design project will run smoothly as all feedback is centralized into one location, ensuring that you don't miss anything.

Prioritize client feedback, assign it to team members and easily manage the pipeline of work.  View your own list of comments and visual annotations, or see the entire team's.  BugHerd's website feedback tool will help you manage your project efficiently and deliver customer value.
Easily track feedback

BugHerd integrates with popular project management tools and more

BugHerd connects seamlessly with a range of project management, web development, customer support and CRM tools such as Jira, Trello, Asana, Git Hub, Slack, MS Teams, Zapier and many more; ensuring smooth communication and collaboration across platforms.

Send as much or as little information as you want between BugHerd and your existing project management tools to ensure swift resolution of feedback and bugs, and keep your projects moving.
See all BugHerd integrations
integrations wheel

BugHerd vs other platforms

Visual website feedback collection
Annotate websites, PDFs & images
Feedback pinned on a web page, directly where issue occurs
Automatic screenshots captured
Automatic capture of user technical details
Capture feedback via video (included)
In-built task management board
Integrates with your favorite tools
Ongoing public feedback collection on websites
No login or account set up for clients
Unlimited projects on lower-tier plans
Unlimited clients users on lower-tier plans
Complete, all-in-one solution for capturing and managing feedback

BugHerd

Marker.io

Usersnap

not PDFs

MarkUp.io

limited

Ruttl

MarkUp Hero

Visual website feedback collection

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Annotate websites, PDFs & images

BugHerd

Marker.io

Usersnap

not PDFs

MarkUp.io

Ruttl

MarkUp Hero

Feedback pinned on a web page, directly where issue occurs

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Automatic screenshots captured

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Automatic capture of user technical details

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Capture feedback via video (included)

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

In-built task management board

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Integrates with your favorite tools

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Ongoing public feedback collection on websites

BugHerd

Marker.io

Usersnap

MarkUp.io

limited

Ruttl

MarkUp Hero

No login or account set up for clients

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Unlimited projects on lower-tier plans

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Unlimited clients users on lower-tier plans

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Complete, all-in-one solution for capturing and managing feedback

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Watch BugHerd in action

See how easy it is for your clients and team to provide feedback. Click on the green dot below to start.

More great BugHerd benefits

icon
Minimal set up for a fast start

Get BugHerd's browser extension and start marking up web pages and providing design feedback faster.

icon
Real-time notifications

BugHerd ensures that the right people are notified at the right time with real-time notifications. Your team will receive a notification when users provide feedback and the status of a task changes.  This way they'll never miss comments and keep communication flowing.

icon
User access

Choose who has access to what in BugHerd. Just want clients to leave feedback without seeing the task board? Can do. Need to have comments only between the team working on a task?  BugHerd allows you to adjust the visibility settings, enabling each team to concentrate on their specific project tasks.

icon
Security and privacy

At BugHerd we take the privacy and security of our clients' data very seriously. We are committed to providing a secure environment and apply best practices to minimise risk. The platform is designed to protect your data from threats by applying security principles at every layer, while maintaining high performance.

Read more about BugHerd's security.

icon
Customize to suit

Custom workflows help streamline the way you and your team work; improving efficiency, enabling users to easily leave detailed feedback, and ensuring that tasks are completed in a structured and organized way. 

BugHerd’s custom workflows allow you to set up each project the way you want, adding the relevant team members and tailoring the sequences of tasks to suit your team’s preference.  You can even make BugHerd your own by adding your logo.

BugHerd is perfect for web designers and web developers!

BugHerd is an all-in-one design feedback tool that makes it easy for clients and team members to provide detailed feedback on web designs without having to learn a complicated system.

It benefits all members of a web development team including: web designers, web developers, project managers, QA & UAT testers, marketing team, and anyone involved in developing web pages

For designers who need design feedback, and project managers who manage the design process, it's a collaboration tool that makes it easy to collect feedback and work with clients and creative teams to make sure that tasks are actioned and that you get to the final design faster.

"BugHerd is a valuable tool for web developers, UX/UI design teams, and project managers who need a streamlined way to collect and manage feedback on websites and digital projects."  BugHerd Review: Getting Client Feedback Heard for AgenciesBugHerd customer reviews - Geekflare

Clients love using BugHerd for bug tracking because it's easy

For your clients

It's an easy way to leave precise feedback and point out website issues without having to deal with complicated defect tracking tools. The user interface is intuitive and leaving feedback is quick and easy.

BugHerd makes it easy for project managers to manage website development projects

For project managers

It's an end-to-end website project management software that makes collecting and managing feedback on designs and websites simple, saving hours of wasted time in follow ups.

BugHerd makes it easy for web dev teams to keep track of all the bug reports and action them quickly.

For web designers

It's a streamlined way to collect feedback on your web designs. Comments are pinned directly to design elements, so there’s no guesswork. Designers get the context they need to make  changes fast, without sifting through emails or spreadsheets.

But don't just take our word for it.
Customers love us.

award iconaward iconaward iconaward iconaward icon
image of customer
Sam Duncan 📱📏 🌱

@SamWPaquet

icon of review source

"@bugherd where have you been all my life??

We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "

image of customer
Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

image of customer
Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

image of customer
Mark B

Developer

icon of review source

“A no-brainer purchase for any agency or development team.”

image of customer
Kate L

Director of Operations

icon of review source

"Vital tool for our digital marketing agency.”

image of customer
Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

image of customer
Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

image of customer
Chris S

CEO & Creative Director

icon of review source

“Our clients LOVE it”

image of customer
Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

Your questions answered about the BugHerd website feedback tool

What is a design feedback tool?
A design feedback tool is software that enables teams, clients, and stakeholders to easily provide feedback on visual projects such as web pages, graphics, user interfaces, and prototypes. Instead of relying on confusing email threads or external documents, design feedback tools allow users to leave contextual feedback directly on the designs; pinpointing exactly where an issue or suggestion applies.

By using a design feedback tool you promote efficient collaboration with your clients and speed up the review process of a website design.
What are the best design feedback tools?
The best design feedback tools let you collect feedback using visual annotations, and screen recordings, and they also auto-capture technical details (like browser, screen size, and page URL). This makes the feedback process faster, more accurate, and far easier for both creative teams and clients - even those who aren’t tech savvy.

By eliminating the steep learning curve associated with traditional review tools, a good design feedback tool improves the collaboration process, streamlines the approval process, and keeps your design projects on track. It's an essential part of the modern web design process, helping you gather actionable feedback and iterate faster from first draft to final sign-off.  

Here is a list of the most popular design feedback tools:
  • BugHerd
  • Figma
  • InVision
  • Filestage
  • Ziflow
  • Frame.io
What makes BugHerd better than other feedback tools ?
All design feedback website tools help gather feedback and speed up the web design process, but BugHerd stands out with its unique visual feedback system.  It offers a visual interface which make it simple and intuitive for users to highlight and comment on a website design with just a few clicks.  This is done directly on the website and all comments then flow into a Kanban-style task management board, which makes organizing feedback simple and project management becomes a breeze.  

The best design feedback tools aim at reducing communication gaps between teams and stakeholders. BugHerd is simpler to use than other visual feedback tools and users can get up and running quickly and start user testing on a live website using virtual sticky notes which they pin directly on the element that needs to change.  No other design feedback tools offer this functionality.

BugHerd's easy to use interface makes it simple for both tech-savvy and non-tech savvy users alike to provide markups straight onto a web page without having to go through a steep learning curve to get up and running.

BugHerd also integrates with seamlessly with leading project management tools to fit into existing workflows.

"As a designer, BugHerd has been incredibly helpful in ensuring design accuracy during development. After I complete the screen designs, I often notice inconsistencies when reviewing the developed website. BugHerd allows me to log these issues directly on the live site easily. It's a visual, intuitive tool that makes bug tracking simple, especially for non-technical team members." - G2 Review
How does BugHerd simplify the website design feedback process?
BugHerd is a powerful design feedback website tool and visual feedback tool that helps teams collect, track, and manage website issues with ease.  

BugHerd enables users to pin comments directly onto live websites, PDFs, images or Figma files. Users can also record their feedback via BugHerd's video feedback feature.  This provides contextual feedback with every comment, making it easy for team members, project managers, and web developers to take action immediately.  
Can I use BugHerd to gather design feedback from clients who aren't tech savvy?
Absolutely. BugHerd is designed with a minimal learning curve, so even non-technical clients can leave comments, mark up web pages, and provide detailed feedback without needing training or logins.
What types of design projects is BugHerd best suited for?
BugHerd is perfect for web design projects, graphic design feedback, and collaborative reviews of any creative assets.

It can also be used during software development projects to help you, your team and your clients share feedback during the design, development, testing or post launch phases, and easily action the feedback.  
Can BugHerd be used by marketing teams or external stakeholders?
Yes. BugHerd makes it easy for marketing teams, external stakeholders, and clients to share visual feedback without needing a login. It’s a great collaboration tool for cross-functional teams managing approvals and reviews.

It simplifies in-site user feedback by allowing team members to pin comments directly onto websites, PDFs, images, and design elements, for clear and actionable insights.
Does BugHerd support team collaboration and task management?
Yes, in BugHerd, all feedback is sent to a centralized platform in a visual Kanban-style board. From there, project managers can assign tasks, set severities, track progress, and collaborate with other team members, creating seamless project management and task management workflows.

BugHerd is organised around a kanban board‑style environment. Team members can add issues as tasks… the dashboard is arranged like a kanban board, where cards in each list can be moved around when the status of that task changes.” - Creative Bloq

If you prefer to keep your existing workflows, BugHerd integrates with popular project management tools like Jira, Trello, ClickUp, Asana, and Linear. It also connects with Slack, MS Teams, GitHub, GitLab, Basecamp, and many more; ensuring your design feedback stays connected across your stack.

View all BugHerd integrations
What technical details does BugHerd capture with each feedback comment?
Every comment includes metadata like URL, browser, OS, screen resolution, browser, etc, which helps development teams and web developers resolve issues faster without the need for back-and-forth emails.
Can BugHerd be integrated with other project management tools?
Yes. BugHerd integrates seamlessly with popular project management tools like Trello, Jira, ClickUp, Asana, monday.com, Productive, and many more.  This helps teams keep the design feedback loop tightly connected to their broader workflows.

View all BugHerd integrations
What level of support does BugHerd provide?
BugHerd offers various support options, including email support, in-product help documentation, and video guides. The Custom plan also includes a dedicated success manager to make sure that your team onboards efficiently.

BugHerd Help Pages

BugHerd How to Videos

BugHerd API Documentation
Does BugHerd offer a free trial?
Yes, BugHerd offers a free 7-day trial which enables you to check out all its great features.

1. Start a BugHerd free trial

2. Create a BugHerd 'project' for the website that you wish to track and receive feedback for

3. Install the BugHerd extension or add your project's Javascript snippet to your website

4. Invite your team and/or client(s) to your project to start giving feedback on your website
How much does BugHerd cost?
BugHerd offers excellent value without compromising on functionality.  Plans start at $41/month, which offers unlimited projects and unlimited guests.  

BugHerd offers different pricing plans to accommodate various team sizes and needs. You can find detailed information on the pricing page of the BugHerd website. BugHerd also includes a free trial.
Start your free trial
close button