Combine Slack & BugHerd for better feedback notifications for your whole team.

Make it easier for everyone in your team to keep up to date with feedback alerts in a dedicated Slack channel. Integrate BugHerd with Slack and have a single source for new feedback and comments.

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Send automatic notifications to Slack when new feedback is added to your BugHerd project and never accidentally miss client feedback again.

Open tasks directly from Slack to view the details. It’s the shortcut that keeps projects running smoothly.

Keep your team and clients up to date, and never have a follow up “Did you get my feedback?” call.

Why integrate BugHerd with Slack?

BugHerd’s simple point and click interface makes it easy for clients to track bugs and provide feedback on web projects, even if they’re not technical. Integrating BugHerd with Slack gives your team one channel to view notifications when new feedback is added, comments are added or a task is archived.

Better monitoring

With real-time alerts for new tasks, your team is unlikely to miss an update or overlook critical feedback, no reliance on email notifications or constant checking in BugHerd.

Faster issue resolution

BugHerd captures detailed technical information, such as browser, operating system, URL and a screenshot, with each piece of client feedback. With the ability to open tasks from Slack, your team can resolve tasks faster.

Keep clients and your team happy

With the Slack integration, you can invite your team and your clients to the channel, ensuring everyone is kept up to date with work in progress.

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Integrate BugHerd with Slack in 3 easy steps

You don’t need to know a line of code to integrate BugHerd with Slack. Simply connect your BugHerd project to your Slack, select a Slack channel and send project updates from BugHerd to Slack.

Setup guide

1

Link your BugHerd project to Slack from the Integrations page in BugHerd.

2

Select which channel you’d like to send notifications to in Slack. Or Create a new channel.

3

Authorize your integration and watch BugHerd notifications appear in your preferred Slack channel.

Frequently asked questions

Here’s the answer to some commonly asked questions to help you discover if BugHerd and Slack are the right tools for you.

What’s BugHerd?

BugHerd streamlines your website feedback management, helping you collect clear, actionable feedback, and organise and resolve bugs and issues faster.

What's Slack?

Slack is a messaging app for business, bringing team communication and collaboration into one place.

Why should I use BugHerd and Slack?

Ensure everyone in your team is updated when new feedback is created on your website by sending alerts from BugHerd to a specific Slack channel.

What do I need to install?

You’ll need to have current plans for BugHerd and Slack to be able to integrate them. You will need to have a project set up in BugHerd. You’ll also need to be a manager in BugHerd.

What information is sent to Slack from BugHerd?

BugHerd sends notifications to your chosen slack channel whenever new tasks are created on your website, someone comments on a task or a task is archived.

Can I integrate BugHerd with other existing tools?

BugHerd integrates natively with Asana, Jira, Trello, Linear, ClickUp, Slack, GitHub and more.

BugHerd also works with Zapier or Make, allowing you to integrate with thousands of other tools.

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Integrations

BugHerd effortlessly integrates into your existing workflow, connecting with tools you're already using like Slack, Jira, Trello, Asana, ClickUp, Monday.com, GitHub and more.

It streamlines your process, allowing for smooth feedback and task synchronization without the need for new systems or extensive training, with both 2-way and 1-way integrations.

With BugHerd, you enhance your workflow's efficiency and maintain cohesive project management, all while ensuring accurate client billing with time-tracking integrations like Harvest or Time Doctor.

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