Gain valuable insights into website visitor behavior with BugHerd + FullStory

Integrate BugHerd with FullStory to gain valuable insights into user behavior and make data-driven decisions to improve your website or application.

With FullStory you can see exactly what your users are doing and identify pain points.  Combined with BugHerd’s on-page website feedback and bug reporting, your team will have everything at its fingertips to be able to resolve website issues quickly and accurately in order to optimize the user experience.

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See where users click, scroll, and spend the most time on your website.

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Analyze user behavior patterns, including frustration signals like rage clicks and dead clicks.

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Holistic view of user behavior and website feedback, all from a centralized task board.

Join 10,000+ companies, 350,000+ users across 172 countries.

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Easy website feedback from BugHerd + user behavior visibility from FullStory

The BugHerd and FullStory integration allows you to connect feedback submitted through BugHerd with user sessions recorded in FullStory.

When a customer creates feedback or a bug report in BugHerd, we automatically detect whether there is a FullStory session being recorded on the page and save a link to that session directly onto the BugHerd feedback created. This link provides you with quick and easy access to the FullStory session for that specific piece of feedback, providing you with a more holistic view of the issue.

  • See exactly what users were doing on your site before leaving feedback.
  • Gain insights into user behaviour and where blocks or stoppages are for visitors to your website.
  • Capture and replay user sessions on your website.
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fullstory integration

Integrate BugHerd with FullStory easily

The BugHerd and FullStory integration allows you to connect feedback submitted through BugHerd with user sessions recorded in FullStory. You don’t need to install anything.

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When a customer creates feedback in BugHerd...

We automatically detect whether there is a FullStory session being recorded on the page and save a link to that session directly onto the BugHerd feedback. This link provides you with quick and easy access to the FullStory session for that specific piece of feedback.

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When viewing feedback in BugHerd...

You can see if there is a FullStory session available for you to watch. This allows you to see exactly what the user was doing when they submitted the feedback, giving you valuable context and insights. By connecting your BugHerd feedback with FullStory sessions, you can gain a deeper understanding of user behavior and make it easier to resolve the issue first time.

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If you're already using FullStory, you can start benefiting from this integration today. Simply submit feedback through BugHerd and access FullStory sessions with just a click.

If you’re not currently a user, you can
sign up to FullStory here.

Frequently asked questions

Here are the answers to some commonly asked questions to help you discover if BugHerd and FullStory are the right tools for you.
What’s BugHerd?
BugHerd streamlines your website feedback management, helping you collect clear, actionable feedback, and organise and resolve bugs and issues faster.
What is FullStory?
FullStory is a digital experience analytics platform that captures and analyzes user interactions on websites and apps. It provides session replay, heatmaps, and user insights to help businesses optimize user experience and identify issues.
Why should I use BugHerd and FullStory?
By connecting your BugHerd feedback with FullStory sessions, you can gain a deeper understanding of user behavior, making it easier to diagnose or replicate any issues. And best of all, the feedback and user behavior insights will be accessible from the one centralized location so that nothing is missed.
What do I need to install?
There's nothing for you to do to install the BugHerd and FullStory integration. If you have FullStory installed on your website or web application, we'll automatically detect it and connect the two tools. It's that simple!
What information is sent between FullStory and BugHerd?
When a customer creates feedback in BugHerd, we automatically detect whether there is a FullStory session being recorded on the page and save a link to that session directly onto the BugHerd feedback.
Can I integrate BugHerd with other existing tools?
BugHerd integrates natively with Asana, Jira, Trello, Linear, ClickUp, Slack, GitHub and more.

BugHerd also works with Zapier or Make, allowing you to integrate with thousands of other tools.

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BugHerd integrations

Integrations

BugHerd effortlessly integrates into your existing workflow, connecting with tools you're already using like Slack, Jira, Trello, Asana, ClickUp, Monday.com, GitHub and more.

It streamlines your process, allowing for smooth feedback and task synchronization without the need for new systems or extensive training with both 2-way and 1-way integrations.

With BugHerd, you enhance your workflow's efficiency and maintain cohesive project management, all while ensuring accurate client billing with time-tracking integrations like Harvest or Time Doctor.
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