Bug tracking tool

BugHerd can be used during website and software development projects to help you, your team and your clients find bugs and provide feedback during design, development, testing or post launch.

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60-day money back guarantee.

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Join 10,000+ companies, 350,000+ users across 172 countries.

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Pinpoint website feedback or website bug

BugHerd is for

Anyone involved in the website development process.

For developers and software teams, it's an issue tracking tool that helps turn vague feedback into clear bug reports - helping prioritise and assign bugs to your team for resolution.

For designers and project managers, it's a project management software that makes collecting and managing feedback on designs and websites simple, saving hours of wasted time in follow ups.

...And for clients, it's a fool-proof way to leave valuable feedback and point out websites issues without learning a complicated defect tracking system. 😇

How does BugHerd help customers with bug tracking needs?

Report bugs and issues on your website in second. BugHerd's simple bug tracking system sits on top of your website and lets you track bugs and report them instantaneously, on the website as you view it.

If you're going crazy tracking bugs and managing feedback via email or spreadsheets, BugHerd is the perfect issue tracker to streamline your workflow.

Get your team and clients to pinpoint exactly where a problem occurs on their site, get the technical metadata like browser, operating system, exact URL and screen resolution, even the element the problem occurs and let BugHerd turn it into a trackable task on your task board. One place for all your bugs and tasks makes it easy to assign bugs, set a severity, change due dates, add comments or attach additional files. View your own list of bugs and feedback, or see the entire teams.

Whether you're website builders or software development teams, BugHerd is the bug tracker of your dreams for reducing follow up communication by getting everyone (literally) on the same page when it comes to QA or UAT feedback.

Get started fast with our 14 day trial.
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Benefits of BugHerd as a bug tracking software

Efficient, intuitive bug reporting: BugHerd is an all-in-one feedback tool and bug tracker, designed for development teams and their clients to make it easy to find, report and resolve bugs and issues quickly. No steep learning curve required, BugHerd's intuitive point-and-click software makes it easy for even non-technical people to create bug reports and leave feedback.
Centralised board for a complete view of feedback: Having all feedback in one central location makes it easy to see how much work is required on a project. Having all issues and bugs in one location makes it easy to prioritize bugs, assign bugs to team members and deliver customer value.

ROI and Time Savings

Minimal set up for a fast start: Get BugHerd's browser extension and start tracking bugs and getting feedback fast.
Save hours of follow up time: Remove "There's something wrong with the website" feedback and pinpoint exactly what the software bug is with clear, actionable feedback from bug reporters and clients.. Capture screenshots, URLs, browser and operating system information while annotating the website. Forget phone calls and follow up emails, BugHerd is the issue tracking system that stops you wasting hours getting answers.
Real-time notifications: Keep communication flowing in your team. Ensure the right people are notified at the right time with real-time notifications. Never miss another critical bug or piece of feedback, and get updates when the status of a task changes.
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Security and Compliance:

User Access: Choose who has access to your BugHerd Project information. choose to let your clients leave feedback, without seeing your task board. Easily manage communications between team members and clients so team conversations can remain in house.
Security and privacy: BugHerd takes the privacy and security of our clients' data very seriously. We are committed to providing a secure environment and apply best practices to minimise risk. The platform is designed to protect your data from threats by applying security principles at every layer, while maintaining high performance. Read more about BugHerd's security.
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full suite of BugHerd integrations

Customization Capabilities:

Integrate with other workflow management tools: Looking to integrate bug tracking into your workflow seamlessly? BugHerd is designed to be a complete all-in-one solution for managing bugs and website feedback, but some teams prefer to integrate with tools they previously used for resolving bugs and issues.

BugHerd integrates with a range of project management, customer support and CRM tools. Send as much or as little information as you desire between BugHerd and these tools. Find out more about our direct integrations with Slack, Jira, Trello, Asana, Git Hub and Zapier.
Customise to suit: Get out of your Spreadsheet and into custom workflows that work for you. Set up each project the way you want. Add who you want to each project. Make BugHerd your own by adding your logo.
View integrations

Using BugHerd for Bug Testing is easy.
Just ask around.

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Angela T

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"We got out of spreadsheets and into a workflow that empowers development team members to work through bugs efficiently and everyone to have eyes on the progress.”

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Michelle T

Owner

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"My go-to tool for tracking bugs, edits, and getting a site through launch”

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Sam Duncan 📱📏 🌱

@SamWPaquet

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"@bugherd where have you been all my life??

We just migrated our bug tracking over from Asana and have at least halved our software testing time time🪳👏📈. "

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Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

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Mark B

Developer

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“A no-brainer purchase for any agency or development team.”

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Kate L

Director of Operations

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"Vital tool for our digital marketing agency.”

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Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

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Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

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Chris S

CEO & Creative Director

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“Our clients LOVE it”

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Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

Your questions answered about BugHerd, Bug Tracking Tools and the bug tracking process.

Take a look at the list of frequently asked questions to get to know how BugHerd can better help you manage bug tracking and client feedback.

How does BugHerd help in bug tracking?
BugHerd allows you to visually track and manage bugs directly on your website. It simplifies the bug reporting process by capturing screenshots and enabling users to annotate directly on the webpage.
What makes BugHerd different from other bug tracking tools?
BugHerd stands out with its unique visual feedback system. It provides a simple and intuitive way for users to highlight and report issues directly on the website, reducing communication gaps between teams and stakeholders. BugHerd is simpler to use than many other software development tools.
Is BugHerd suitable for my development team's workflow?
BugHerd is designed to integrate seamlessly into various workflows. It works well for agile development teams, web developers, and project managers looking for an efficient way to track and resolve bugs.
Does BugHerd integrate with other project management tools?
Yes, BugHerd integrates with popular project management tools like Jira, Trello, and Asana, making it easy to incorporate bug tracking seamlessly into your existing workflow.
What level of support does BugHerd provide?
BugHerd offers various support options, including email support, in product help documentation, and video guides. Deluxe and enterprise plans also include priority support for quicker issue resolution.
How can BugHerd enhance collaboration among team members?
BugHerd facilitates collaboration by providing a centralized platform for bug tracking and communication. Team members can easily comment on tasks, attach files, and work together to resolve issues efficiently.
What is the pricing structure for BugHerd?
BugHerd offers different pricing plans to accommodate various team sizes and needs. You can find detailed information on the pricing page of the BugHerd website. BugHerd also includes a free 14 day trial.
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