What makes BugHerd different from other bug tracking tools?

BugHerd stands out with its visual feedback system, intuitive interface, and automatic technical data capture. Unlike complex or open-source tools, BugHerd is easy to use for both technical and non-technical users. It integrates with project management tools, supports multiple roles, and provides end-to-end bug tracking from feedback to resolution.

Does BugHerd integrate with other project management tools?

Yes, BugHerd integrates with tools like ClickUp, monday.com, Jira, Trello, and Asana, among others. These integrations allow teams to align feedback with task management and workflows easily.

BugHerd - the bug tracking tool that makes it easy for your clients to leave feedback.

Q: Does BugHerd have reporting and analytics capabilities?

Yes, BugHerd offers reporting and analytics features through its Kanban-style task board, which centralizes feedback and bug tracking. It also captures detailed metadata such as browser, OS, and resolution to help diagnose issues. These features help teams make informed decisions and monitor progress.

Q: Is BugHerd suitable for my development team's workflow?

Yes, BugHerd integrates well with a variety of workflows. It's ideal for agile teams, web developers, and project managers. The built-in task board supports custom fields, and BugHerd can integrate with other tools to match your existing process.

Q: Is BugHerd an open source bug tracking tool?

No, BugHerd is a proprietary cloud-based bug tracking tool. Unlike open source alternatives, it doesn't require self-hosting or custom setup. It comes with built-in task management, custom workflows, and integrations for streamlined bug tracking.

Q: How can BugHerd enhance collaboration among team members?

BugHerd provides a centralized platform for collaboration. Team members can comment, attach files, and update tasks in real time using the integrated Kanban board, making the bug resolution process transparent and efficient.

Q: What level of support does BugHerd provide?

BugHerd offers support through email, in-product documentation, and video tutorials. Custom plans may include a dedicated success manager along with onboarding and training support.

Q: What is the pricing structure for BugHerd?

BugHerd provides several pricing plans tailored to different team sizes and needs. A free trial is available, and full pricing details can be found on the BugHerd website.

Let clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

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With BugHerd, bug tracking is effortless, clients are happier, and you'll run better website projects.

BugHerd is the world's leading website feedback tool that makes it easy for clients to leave feedback on websites. Unlike most other feedback tools, it's a complete, all-in-one website feedback solution, perfect for web development teams.
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By replacing outdated methods like emails and spreadsheets, BugHerd provides a visual, intuitive platform where users can pin feedback directly onto a webpage.
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Trusted by over 10,000 companies and 350,000 users across 172 countries, BugHerd helps teams collect, manage, and act on website feedback faster — streamlining collaboration between clients, designers, developers, and all other stakeholders.

In-context bug reports

Clients simply click and report on bugs directly on the website as they review it.

All the technical information captured

BugHerd captures and logs all the info you need including technical data like browser and operating system.

Easy task management and client collaboration

BugHerd’s integrated Kanban board transforms client feedback on websites into trackable tasks. Assign tasks to your team, prioritize issues, and track them to completion - all from one central location.

Join 10,000+ companies, 350,000+ users across 172 countries.

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Benefits of BugHerd bug tracking software

Clients and teams report on bugs effortlessly

With BugHerd it's easy for both technical and non-technical users to report bugs. They can simply pin their feedback directly onto the specific section of a website; reporting bugs right where they occur on the page.

This makes it easy for clients to collaborate effectively with web dev team members. No more cumbersome email exchanges or external documentation! BugHerd ensures that every bug report is both contextually relevant and actionable, significantly streamlining project workflows and enhancing collaboration.

Timothy O

Sr. Digital Experience Developerr

“Users can tag any portion of a site and quickly say what is wrong. They don't need to give us more information about their device, browser, URL, etc.”

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Automatic screenshot capture along with user technical details

Know exactly what the bugs are with clear, actionable feedback from bug reporters and clients. BugHerd automatically captures the technical metadata like browser, operating system, exact URL, screen resolution, and even the element where the problem occurs.

You’ll save you time by eliminating the tedious back and forth with your clients for this type of information. BugHerd is the issue tracking system that stops you wasting hours getting answers.

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Manage all bug reports from one place

All bug reports are turned into trackable tasks on your Kanban task board. Having all bugs in one central location makes it easy to see how much work is required on a project.

The user-friendly Kanban-style board allows you to bring all the feedback into one location, and having all issues and bugs in one location makes it easy to prioritize bugs, assign bugs to team members and deliver customer value.

View your own list of bugs and feedback, or see the entire team's.

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Integration with popular web development tools and more

BugHerd integrates seamlessly with a range of web dev, project management, customer support and CRM tools such as Slack, Jira, Trello, Asana, Git Hub and Zapier and many more, ensuring smooth communication and collaboration across platforms. It also integrates with time tracking tools such as Harvest and Time Doctor which helps with billing and invoicing.

Send as much or as little information as you desire between BugHerd and these tools to ensure swift bug resolution and keep your projects moving.

View all integrations

BugHerd integrates with tools such as Jira, Trello, Asana, ClickUp, Slack, WordPress, and many more.

Receive ongoing feedback to make sure your website is always up-to-date

Once a website goes live, you can continue to receive feedback and bug reports via BugHerd's Public Feedback Widget which lets you quickly and easily collect user feedback from general website visitors.

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BugHerd vs other platforms

Visual website feedback collection

Annotate websites, PDFs & images

Feedback pinned on a web page, directly where issue occurs

Automatic screenshots captured

Automatic capture of user technical details

Capture feedback via video (included)

In-built task management board

Integrates with your favorite tools

Ongoing public feedback collection on websites

No login or account set up for clients

Unlimited projects on lower-tier plans

Unlimited clients users on lower-tier plans

Complete, all-in-one solution for capturing and managing feedback

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Watch BugHerd in action

Simply click on the green dots to see how BugHerd works 🟢

Who uses the BugHerd bug tracking tool?

BugHerd is an all-in-one bug tracking tool, designed for web development teams that need to fix bugs on websites. It benefits all members of web development or software development teams including web developers, designers, project managers, QA/UAT testers and anyone else involved in the website development process.

BugHerd makes it easy for clients to report bugs and for development teams to resolve them quickly and efficiently. It's an issue tracking tool that helps turn vague feedback into clear bug reports, helping you to easily build custom workflows in order to prioritize and assign bugs to your team for resolution.

Clients love using BugHerd for bug tracking because it's easy

For your clients

It's a fool-proof way to leave valuable feedback and point out website issues without having to deal with complicated defect tracking tools. The user interface is intuitive and leaving feedback is quick and easy.

For project managers

It's an end-to-end website project management software that makes collecting and managing feedback on designs and websites simple, saving hours of wasted time in follow ups.

BugHerd makes it easy for web dev teams to keep track of all the bug reports and action them quickly.

For web and software development teams

It's an efficient bug tracking tool that makes it easy to collect and resolve bug reports, because user feedback is contextual and all the technical data is captured automatically.

BugHerd makes bug tracking easy

Minimal set up for a fast start

Get BugHerd's browser extension or install using a script and track bugs quickly and easily.

Real-time notifications

Ensure the right people are notified at the right time with real-time notifications. Get updates when the status of a task changes, never miss another bug report and keep communication flowing with the team.

User access

Choose who has access to what in BugHerd. Just want clients to report bugs without seeing the Task board or team comments? Can do. BugHerd lets you choose the visibility settings so that each team is able to focus on the part of the project they are working on.

Security and privacy

BugHerd takes the privacy and security of our clients' data very seriously. We are committed to providing a secure environment and applying best practices to minimize risk. The platform is designed to protect your data from threats by applying security principles at every layer, while maintaining high performance. Read more about BugHerd's security.

Customize to suit

Get out of your spreadsheet and into custom workflows that work for you. Set up each project the way you want. Add who you want to each project. Make BugHerd your own by adding your logo.

Your questions answered about BugHerd and the bug tracking process.

What is a bug tracking tool?

A bug tracking tool is software that helps web development and software teams identify, record, and manage issues or "bugs" found in a website, application, or digital product. It streamlines the process of reporting bugs, assigning them to the right team members, tracking their status, and ensuring they are resolved efficiently. Bug tracking tools are essential for maintaining software quality, improving communication between teams (especially developers, QA, and clients), and accelerating the overall web development process.

“Bug tracking is not just a routine process but a strategic practice that drives software development teams towards delivering high-quality applications.” — Launchable, Importance of Bug Tracking in Software Development

How does BugHerd help in bug tracking?

A bug tracking tool or issue tracker, such as BugHerd, is a specialized bug tracking system designed to record and track website or software bugs. BugHerd can be used during website and software development projects to help you, your team and your clients find bugs and provide feedback during design, development, testing or post launch.

During the development process, BugHerd makes finding, reporting and managing bugs easier, saving you hours of work. It simplifies your QA (Quality Assurance) and UAT (User Acceptance Testing) stages, making sure your website or web app are bug free.

BugHerd makes it easy for clients to report bugs

How does BugHerd help with software development?

BugHerd is a bug tracking tool designed to simplify the software development process by providing software development teams with a specialized bug tracking system that streamlines feedback collection and issue resolution. Instead of relying on traditional spreadsheets or email chains, BugHerd allows clients and teams to report bugs by pinning feedback directly onto a website or application. This bug tracking software automatically captures all the technical data, including browser details, operating system, and screen size, making it easier for development teams to track bugs and resolve issues efficiently. As an issue tracking tool, BugHerd enables software teams to assign bugs, prioritize issues, and optimize the bug tracking process, ensuring that defects are resolved quickly within software development projects.

The BugHerd bug tracker tool also integrates seamlessly with project management software like ClickUp, monday.com, Jira, Trello, Slack, etc, allowing project managers to manage multiple projects while maintaining visibility over the development process.

“An effective bug tracking system simplifies development workflows and improves product quality.” — DevRev, Bug Tracking: 7 Key Facts, Importance, and Top Software
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BugHerd helps teams collaborate during software development feedback

What key features does BugHerd include?

BugHerd's key features include:
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- Pinpoint Feedback: Users can directly pinpoint issues on a webpage by highlighting specific elements. This contextual feedback ensures that every comment is clear, actionable, and easy for the development team to understand.

- Automatic screenshot and tech details capture: Every piece of user feedback automatically captures essential user metadata like the URL, browser, operating system, and screen resolution. This rich context helps teams diagnose problems faster and improves the feedback loop.

- In-built task tracker: BugHerd facilitates seamless team collaboration with built-in task management features. Feedback items turn into trackable tasks on a Kanban-style board, making it easy to assign issues, prioritize bug reports, and manage feature requests all in one place.

- Integration with Project Management and Collaboration Tools: BugHerd integrates with popular platforms like Trello, Jira, Asana, and ClickUp, Slack, MS Teams, WordPress and many more, ensuring feedback seamlessly fits into your existing workflows.

- Public Feedback Widget: Continue collecting user feedback after launch with BugHerd’s feedback button, allowing real users to leave actionable feedback on live websites.

BugHerd stands out with its intuitive interface and direct feedback capabilities. Clients can quickly markup website feedback which you can then easily manage, making the website review process run smoothly.

Does BugHerd have reporting and analytics capabilities?

Yes, the BugHerd bug tracker software offers reporting and analytics capabilities that enhance project management and team collaboration. Its Kanban-style task board provides a centralized view of all feedback and bug reports, allowing teams to monitor progress, prioritize tasks, and assign responsibilities efficiently. Additionally, BugHerd's bug tracker software captures detailed metadata with each feedback item, including browser information, operating system, and screen resolution. This data aids in diagnosing issues and understanding patterns, contributing to more informed decision-making during the development process. bugherd.com

These features collectively offer valuable insights into project status and team performance, facilitating a more streamlined and effective workflow.

Is BugHerd suitable for my development team's workflow?

The BugHerd bug tracking system is designed to integrate seamlessly into various workflows. It's one of the best feedback collaboration tools and works well for agile teams, web developers, and project managers looking for an efficient way to track and manage bug fixes. BugHerd's in-built task management board allows you to create custom fields to manage tasks or you can integrate it with other tools. See all integrations.

Is BugHerd an open source bug tracking tool?

No, BugHerd is not an open source bug tracking tool. It is a cloud-based, proprietary bug tracking software designed to track bugs through a visual feedback system. Unlike open source bug tracking tools that require self-hosting and customization, BugHerd offers an intuitive, ready-to-use solution with built-in task management, custom workflows, and integrations with project management software like ClickUp, monday.com, Jira, Trello, and Asana, and more. It is one of the best bug tracking tools available and is designed for teams looking for an easy-to-use bug tracking tool without the complexity of maintaining an open source bug tracking system.

How can BugHerd enhance collaboration among team members?

BugHerd's bug tracker software facilitates collaboration by providing a centralized platform for bug tracking and communication. Team members can easily comment on tasks, attach files, and work together to resolve issues efficiently. BugHerd's integrated Kanban task board acts as a project management tool where teams can see the status of every piece of feedback in real time, prioritize tasks, and seamlessly track progress from website feedback to resolving bugs — all in one place.

BugHerd offers inb-built task tracking for easy collaboration

What level of support does BugHerd provide?

BugHerd offers various support options, including email support, in product help documentation, and video guides. Custom plans a dedicated success manager for quicker issue resolution, as well as onboarding and training support. Find out more ...

What is the pricing structure for BugHerd?

BugHerd offers excellent value without compromising on functionality. Plans start at $41/month, which offers unlimited projects and unlimited guests.

BugHerd offers different pricing plans to accommodate various team sizes and needs. You can find detailed information on the pricing page of the BugHerd website. BugHerd also includes a free trial.

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60 day money back guarantee.

If you're not satisfied within 60 days of purchase, contact us and we'll refund your subscription.

Hi 👋

I’m Steve, CEO here at BugHerd.

Our users love BugHerd. And that’s why we’ve been around for over a decade.

We think you’ll love it too. And that’s why we’re offering a 60-day money back guarantee.

Whether you're website builders or software development teams, BugHerd is the bug tracker software of your dreams for reducing follow up communication by getting everyone (literally) on the same page when it comes to QA or UAT feedback.

Please include the reason you're not happy with BugHerd.

Continue with Google

Or sign up with email

Have questions about BugHerd? Book a demo.

BugHerd - the bug tracking tool that makes it easy for your clients to leave feedback.

Let clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

With BugHerd, bug tracking is effortless, clients are happier, and you'll run better website projects.

In-context bug reports

All the technical information captured

Easy task management and client collaboration

Join 10,000+ companies, 350,000+ users across 172 countries.

Benefits of BugHerd bug tracking software

Clients and teams report on bugs effortlessly

Timothy O

Automatic screenshot capture along with user technical details

Manage all bug reports from one place

Integration with popular web development tools and more

Receive ongoing feedback to make sure your website is always up-to-date