BugHerd - the bug tracking tool that makes it easy for your clients to leave feedback.

Let clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

Have questions about BugHerd? Book a demo.
green tick icon

No credit card required.

annotation arrowannotation arrowannotation arrowred pin icon

With BugHerd, bug tracking is effortless, clients are happier, and you'll run better website projects.

In-context bug reports

Clients simply click and report on bugs directly on the website as they review it.

icon
All the technical information captured

BugHerd captures and logs all the info you need including technical data like browser and operating system.

icon
Easy task management and client collaboration

BugHerd’s integrated Kanban board transforms client feedback on websites into trackable tasks. Assign tasks to your team, prioritize issues, and track them to completion - all from one central location.

Join 10,000+ companies, 350,000+ users across 172 countries.

arrow icon

Watch BugHerd in action

Simply click on the green dots to see how BugHerd works 🟢

Who uses the BugHerd bug tracking tool?

BugHerd is an all-in-one bug tracking tool, designed for web development teams that need to fix bugs on websites. It benefits all members of web development or software development teams including web developers, designers, project managers, QA/UAT testers and anyone else involved in the website development process.

BugHerd makes it easy for clients to report bugs and for development teams to resolve them quickly and efficiently. It's an issue tracking tool that helps turn vague feedback into clear bug reports, helping you to easily build custom workflows in order to prioritize and assign bugs to your team for resolution.

you love using bugherd image

For your clients,

It's a fool-proof way to leave valuable feedback and point out website issues without having to deal with complicated defect tracking tools. The user interface is intuitive and leaving feedback is quick and easy.

you're an agency image

For project managers,

It's an end-to-end website project management software that makes collecting and managing feedback on designs and websites simple, saving hours of wasted time in follow ups.

feedback image

For web and software development teams,

It's an efficient bug tracking tool that makes it easy to collect and resolve bug reports, because user feedback is contextual and all the technical data is captured automatically.

Benefits of BugHerd bug tracking software

Clients and teams report on bugs effortlessly

With BugHerd it's easy for both technical and non-technical users to report bugs. They can simply pin their feedback directly onto the specific section of a website; reporting bugs right where they occur on the page.

This makes it easy for clients to collaborate effectively with web dev team members. No more cumbersome email exchanges or external documentation! BugHerd ensures that every bug report is both contextually relevant and actionable, significantly streamlining project workflows and enhancing collaboration.
image of customer
Timothy O

Sr. Digital Experience Developerr

icon of review source

“Users can tag any portion of a site and quickly say what is wrong. They don't need to give us more information about their device, browser, URL, etc.”

Find out more

Automatic screenshot capture along with user technical details

Know exactly what the bugs are with clear, actionable feedback from bug reporters and clients. BugHerd automatically captures the technical metadata like browser, operating system, exact URL, screen resolution, and even the element where the problem occurs.

You’ll save you time by eliminating the tedious back and forth with your clients for this type of information.  BugHerd is the issue tracking system that stops you wasting hours getting answers.
Find out more

Manage all bug reports from one place

All bug reports are turned into trackable tasks on your Kanban task board. Having all bugs in one central location makes it easy to see how much work is required on a project.

The user-friendly Kanban-style board allows you to bring all the feedback into one location, and having all issues and bugs in one location makes it easy to prioritize bugs, assign bugs to team members and deliver customer value. 

View your own list of bugs and feedback, or see the entire team's.
Find out more

Integration with popular web development tools and more

BugHerd integrates seamlessly with a range of web dev, project management, customer support and CRM tools such as Slack, Jira, Trello, Asana, Git Hub and Zapier and many more, ensuring smooth communication and collaboration across platforms.  It also integrates with time tracking tools such as Harvest and Time Doctor which helps with billing and invoicing.

Send as much or as little information as you desire between BugHerd and these tools to ensure swift bug resolution and keep your projects moving.
View all integrations
full suite of BugHerd integrations

BugHerd makes bug tracking easy

icon
Minimal set up for a fast start

Get BugHerd's browser extension or install using a script and track bugs quickly and easily.

icon
Real-time notifications

Ensure the right people are notified at the right time with real-time notifications. Get updates when the status of a task changes, never miss another bug report and keep communication flowing with the team.

icon
User access

Choose who has access to what in BugHerd. Just want clients to report bugs without seeing the Task board or team comments? Can do. BugHerd lets you choose the visibility settings so that each team is able to focus on the part of the project they are working on.

icon
Security and privacy

BugHerd takes the privacy and security of our clients' data very seriously. We are committed to providing a secure environment and applying best practices to minimize risk. The platform is designed to protect your data from threats by applying security principles at every layer, while maintaining high performance. Read more about BugHerd's security.

icon
Customize to suit

Get out of your spreadsheet and into custom workflows that work for you. Set up each project the way you want. Add who you want to each project. Make BugHerd your own by adding your logo.

Using BugHerd for Bug Testing is easy.
Just ask around.

image of customer
Angela T

icon of review source

"We got out of spreadsheets and into a workflow that empowers development team members to work through bugs efficiently and everyone to have eyes on the progress.”

image of customer
Michelle T

Owner

icon of review source

"My go-to tool for tracking bugs, edits, and getting a site through launch”

image of customer
Sam Duncan 📱📏 🌱

@SamWPaquet

icon of review source

"@bugherd where have you been all my life??

We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "

image of customer
Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

image of customer
Mark B

Developer

icon of review source

“A no-brainer purchase for any agency or development team.”

image of customer
Kate L

Director of Operations

icon of review source

"Vital tool for our digital marketing agency.”

image of customer
Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

image of customer
Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

image of customer
Chris S

CEO & Creative Director

icon of review source

“Our clients LOVE it”

image of customer
Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

Your questions answered about BugHerd and the bug tracking process.

How does BugHerd help in bug tracking?
A bug tracking tool or issue tracker, such as BugHerd, is a specialized bug tracking system designed to record and track website or software bugs. BugHerd can be used during website and software development projects to help you, your team and your clients find bugs and provide feedback during design, development, testing or post launch.

During the development process, BugHerd makes finding, reporting and managing bugs easier, saving you hours of work. It simplifies your QA (Quality Assurance) and UAT (User Acceptance Testing) stages, making sure your website or web app are bug free.
How does BugHerd help with software development?
BugHerd is a bug tracking tool designed to simplify the software development process by providing software development teams with a specialized bug tracking system that streamlines feedback collection and issue resolution. Instead of relying on traditional spreadsheets or email chains, BugHerd allows clients and teams to report bugs by pinning feedback directly onto a website or application. This bug tracking software automatically captures all the technical data, including browser details, operating system, and screen size, making it easier for development teams to track bugs and resolve issues efficiently. As an issue tracking tool, BugHerd enables software teams to assign bugs, prioritize issues, and optimize the bug tracking process, ensuring that defects are resolved quickly within software development projects.

The BugHerd bug tracker tool also integrates seamlessly with project management software like ClickUp, monday.com, Jira, Trello, Slack, etc, allowing project managers to manage multiple projects while maintaining visibility over the development process.

The bug tracking software includes built-in task management and workflow management capabilities, helping software projects stay on track. By combining issue tracking, defect tracking tools, and a user-friendly interface, BugHerd enables software development teams to fix bugs faster while keeping user feedback centralized. As one of the best bug tracking tools available, BugHerd enhances the defect management workflow, making it easier to assign bugs, manage bugs, and improve the overall software development lifecycle.
What makes BugHerd different from other bug tracking tools?
BugHerd stands out with its unique visual feedback system. It provides a simple and intuitive way for users to highlight and report issues directly on the website, reducing communication gaps between teams and stakeholders. BugHerd is simpler to use than many other software development tools.

BugHerd is a comprehensive, yet simple-to-use bug tracking tool that enables you to manage the bug tracking process end-to-end.

BugHerd stands out from other defect tracking tools and open source bug tracking tools by offering a specialized bug tracking system that simplifies feedback collection. Unlike many bug tracking software solutions that require complex setup or technical knowledge, BugHerd allows clients and team members to report bugs by simply pinning feedback directly onto a webpage. This eliminates confusion and ensures that teams can quickly identify and track bugs in context. BugHerd's bug tracker tool automatically captures all the technical data, including browser details and operating system information, making it easier for teams to diagnose and fix bugs efficiently. This makes BugHerd one of the best bug tracking software platforms for teams looking for a simple yet powerful way to track bugs, and improve workflows.

Another key feature of the BugHerd bug tracker tool is its seamless integration with project management software, including ClickUp, Jira, Trello, and Asana. This ensures that feedback is directly connected to task management and workflow management systems, allowing teams to assign bugs, prioritize bugs, and track their resolution efficiently. Unlike some defect tracking tools, BugHerd’s user interface is designed for both technical and non-technical users, making it accessible for designers, marketers, developers, and clients alike. Teams working on software development projects, website feedback, or general issue tracking can use BugHerd to streamline communication and collaboration across multiple projects. By reducing miscommunication and making issue tracking more efficient, BugHerd improves the software development process, making it an invaluable tracking tool for teams of all sizes.
Does BugHerd have reporting and analytics capabilities?
​Yes, the BugHerd bug tracker software offers reporting and analytics capabilities that enhance project management and team collaboration. Its Kanban-style task board provides a centralized view of all feedback and bug reports, allowing teams to monitor progress, prioritize tasks, and assign responsibilities efficiently. ​Additionally, BugHerd's bug tracker software captures detailed metadata with each feedback item, including browser information, operating system, and screen resolution. This data aids in diagnosing issues and understanding patterns, contributing to more informed decision-making during the development process. ​bugherd.com

These features collectively offer valuable insights into project status and team performance, facilitating a more streamlined and effective workflow.
Is BugHerd suitable for my development team's workflow?
The BugHerd bug tracking system is designed to integrate seamlessly into various workflows. It's one of the best feedback collaboration tools and works well for agile teams, web developers, and project managers looking for an efficient way to track and manage bug fixes. BugHerd's in-built task management board allows you to create custom fields to manage tasks or you can integrate it with other tools.  See all integrations.
Does BugHerd integrate with other project management tools?
Yes, the BugHerd bug tracker software integrates with popular tools like ClickUp, monday.com, Jira, Trello, and Asana, and many more, making it easy to incorporate bug tracking seamlessly into your existing workflow.  See all integrations.
Is BugHerd an open source bug tracking tool?
No, BugHerd is not an open source bug tracking tool. It is a cloud-based, proprietary bug tracking software designed to track bugs through a visual feedback system. Unlike open source bug tracking tools that require self-hosting and customization, BugHerd offers an intuitive, ready-to-use solution with built-in task management, custom workflows, and integrations with project management software like ClickUp, monday.com, Jira, Trello, and Asana, and more. It is one of the best bug tracking tools available and is designed for teams looking for an easy-to-use bug tracking tool without the complexity of maintaining an open source bug tracking system.
How can BugHerd enhance collaboration among team members?
BugHerd's bug tracker software facilitates collaboration by providing a centralized platform for bug tracking and communication. Team members can easily comment on tasks, attach files, and work together to resolve issues efficiently.  BugHerd's integrated Kanban task board acts as a project management tool where teams can see the status of
What level of support does BugHerd provide?
BugHerd offers various support options, including email support, in product help documentation, and video guides. Custom plans a dedicated success manager for quicker issue resolution, as well as onboarding and training support.  Find out more ...
What is the pricing structure for BugHerd?
BugHerd offers different pricing plans to accommodate various team sizes and needs. You can find detailed information on the pricing page of the BugHerd website. BugHerd also includes a free trial.
close button