“A no-brainer purchase for any agency or development team” – Mark B, Developer

Looking for a MarkUp.io alternative? Look no further than BugHerd

BugHerd makes it easy for clients to leave website feedback.

Clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

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No credit card required.

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60-day money back guarantee.

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Join 10,000+ companies, 350,000+ users across 172 countries.

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Key differences between BugHerd and MarkUp.io, two popular feedback tools

While both the BugHerd and MarkUp.io feedback tools have many features in common, they are fundamentally different collaboration tools, which provide different solutions.

MarkUp.io is designed for teams working on development projects, offering a platform for collecting, managing, and acting on visual feedback. It allows users to leave comments and mark up areas of a website in real-time, making it suitable for collaborative projects. With features like annotation tools and a streamlined interface, MarkUp.io will work for creative teams, agencies, and clients looking to improve collaboration and communication throughout the website design and development process.

BugHerd is a popular website development feedback tool which is tailored for web development and design teams, and in particular digital agencies.  It's a powerful yet easy-to-use feedback and bug tracking tool which captures precise feedback on live websites. It's a detailed feedback and annotation tool that turns client feedback and bug reports into actionable tasks that can be managed on an integrated Kanban board. With its intuitive interface and ability to track website issues visually, BugHerd is the perfect tool for creative teams and development teams seeking to improve workflow efficiency, streamline project management, and enhance communication between web developers, designers, and clients.

Complete, all-in-one solution
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Automatic capture of user technical details
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Unlimited projects
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Automatic screenshots, with and without a browser extension
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No installation required for clients
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Integrates with your favourite tools
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Ongoing public feedback collection on websites
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Why BugHerd is the best of all MarkUp.io alternatives

BugHerd stands out as the best MarkUp.io alternative due to its robust website feedback and project management capabilities, and its easy to use interface. While both markup tools allow teams to capture detailed feedback directly on web pages, BugHerd goes a step further by automatically converting feedback into actionable tasks on a built-in, centralized feedback, Kanban task board. This seamless integration of feedback with project workflows makes BugHerd ideal for creative agencies, marketing agencies, web developers and web designers looking to streamline collaboration, track issues, and resolve bugs efficiently.

With features like task assignment, progress tracking, and real-time collaboration, BugHerd ensures that teams not only gather feedback easily, but also manage and implement it effectively, helping to keep projects on track and within budget.

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Daniel Billingham

Senior Product Designer

“BugHerd is the ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

Detailed feature comparison between
BugHerd & MarkUp.io

Getting started

BugHerd is known for its intuitive and simple-to-use interface, enabling teams to get up and running right away, with minimal setup or training.  It's the go-to tool for web development and design team members because it's easy to get started quickly without extensive setup or training. Teams can get started with a simple browser extension or by installing a JavaScript on the website they are looking for feedback on.  

It's also easy for clients to get started as there is no need for them to set up a login. They simply get invited into a project and away they go. The point-and-click interface allows them to comment directly on live web websites, without needing to navigate complex menus or systems, and no steep learning curve.   
How to get started on BugHerd

💡 How do they compare?

While MarkUp.io provides robust features, its emphasis on product development can make it more complicated to configure and customize for particular projects. This added complexity can make it more difficult for teams that need a fast, streamlined solution for managing feedback and tracking bugs efficiently.

Collecting website feedback

Gathering website feedback is easy with BugHerd as users are able to simply point-and-click directly on the spot where an issue occurs.  They are able to leave a simple comment, annotate a screenshot, attach a file, and even leave feedback via video recordings. No more back and forth emails! 

All feedback is turned into actionable tasks, streamlining the client feedback workflow, and minimizing the need for follow-up. This efficient system ensures that gathering and managing website feedback is smooth and hassle-free.
Website feedback made easy

💡 How do they compare?

MarkUp.io provides annotation features and visual feedback, but its broader focus can make it less specialized and streamlined for web-specific feedback when compared to BugHerd. While it’s a strong tool for gathering feedback in product development and customer experience contexts, its approach may not be as tailored to the needs of web development teams.

Automatic capture of technical data

With every piece of feedback, BugHerd automatically captures a screenshot, along with user metadata such as browser, exact URL, operating system, screen resolution, etc.

This data is automatically converted into tasks that can be assigned to team members for actioning. This especially beneficial during the QA and UAT phases of web development, as it helps teams quickly capture and address user feedback, and eliminates any chasing of information.
More on tech info capture

💡 How do they compare?

MarkUp.io does not automatically capture metadata during the website feedback process. It focuses primarily on providing visual feedback and annotations but lacks the ability to gather technical details like browser information, operating system, or screen resolution.

All feedback centralized in one location

Task management is easy as BugHerd comes with an in-built Kanban-style task board, enabling team members to manage feedback directly within the platform. This makes it simple to manage feedback from your team, clients and stakeholders, and it makes sure that everyone is on the same page. Remove duplicate tasks, assign them to your team for completion, and set severities.

If you prefer to manage feedback using other tools, that's no problem.  BugHerd integrates with leading project management tools like ClickUp, Asana, Trello, monday.com, and many more.
More on task tracking

💡 How do they compare?

MarkUp.io does not include an in-built task management board. The only way to manage tasks is by integrating the platform with an external project management tool.

Public Feedback Collection

BugHerd's public feedback collection is one of its key features and allows website visitors to leave comments or report bugs, even after the web dev project has wrapped up. It makes it easy to gather feedback and insights from the wider audience on an ongoing basis so that you're always up-to-date on bugs.  The feedback is automatically captured along with technical data, enabling development teams to address issues efficiently and accurately.
Always on feedback capture

💡 How do they compare?

MarkUp.io does not offer a public feedback widget. It focuses on providing feedback and annotations for team collaboration, but it doesn't have a feature that allows external users, such as website visitors, to leave public feedback directly on live pages.

Customization and flexibility

BugHerd offers key customization features that enable web design and dev team members to tailor the tool to their unique needs without being overloaded with excessive options.  BugHerd's custom workflows allow you to set up each project the way you want, adding the relevant team members, controlling client visibility, and tailoring the sequences of tasks to suit your team’s preference.  

The feedback widget is conveniently positioned as a sidebar on live websites, and enables creative agencies to set up their own custom branding.  This allows you to match the widget's appearance to your brand's colors and style, creating a more cohesive and professional experience for clients or users providing feedback.  
image of custom logos and custom columns features of BugHerd

💡 How do they compare?

MarkUp.io offers a few basic customization options to enhance the user experience. You can personalize certain aspects of the feedback experience, such as controlling who has access to leave comments or annotations on a project. Additionally, teams can choose to share feedback links with specific collaborators or clients, offering some level of control over the feedback process. However, MarkUp.io does not provide in-depth branding or widget customization options, such as adjusting colors or adding logos to match your brand identity.

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Pricing and value for money

BugHerd is competitively priced, with plans that offer excellent value, starting at $41/month for unlimited projects and unlimited guests. The focus on providing all essential features at an accessible price point makes it an attractive option for any web agency and in-house team.
Check out BugHerd pricing

💡 How do they compare?

MarkUp.io starts at $19/month but includes limited features and only a few collaborators at that entry-level plan. For teams looking for a tool that balances functionality and affordability, BugHerd is a more comprehensive solution and offers greater value for web development and design projects.

integrations wheel

Integrations

BugHerd provides powerful one-way and two-way sync integrations, empowering teams of any size to successfully manage and deliver high-quality web development projects.  This includes integrations with project management, CRM, and customer service tools such as Jira, Trello, ClickUp, monday.com, Slack, MS Teams, as well as Zapier.  

These key integration features make BugHerd a top choice for those looking for an alternative to platforms like MarkUp.io.
View all BugHerd integrations

💡 How do they compare?

As MarkUp.io does not offer an in-built task management board, you will need to integrate with a project management tool in order to manage feedback.  By connecting with popular project management tools like Trello, Asana, and Jira, teams can transfer annotations and comments from MarkUp.io into their existing workflows.  

Make the switch to BugHerd today

Join thousands of web development teams who trust BugHerd for intuitive website feedback and streamlined workflows.
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No credit card required

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Why choose BugHerd over Markup.io?

Control over who sees what

Sometimes there are conversations that only your internal team should be made aware of, and that your clients don't need to see. 

BugHerd gives you that control through different user roles and member-only commenting.

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Complete, all-in-one solution

Manage tasks through to completion with an inbuilt kanban-like Task Board.

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Customisable workflow

Add, edit, reorder and delete columns on your Kanban board to work how you want to work.

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Record video feedback natively 🎥

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Requires Loom
integration.

Screenshots from any browser. With and without a browser extension

The only feedback tool that captures accurate screenshots, without the need for browser extension.

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Integrates with your favourite tools

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Unlimited projects

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Make it a hassle-free switch! 😌

It’s easy to get started. Get access to the full product on your free trial.
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No credit card required.

When it comes to collecting, organizing and managing client feedback, BugHerd is all you need. It's a popular website development feedback tool used all over the world by developers, designers and project managers looking to effectively manage their website review process. While both BugHerd and MarkUp.io have many features in common, they are different collaboration tools, which provide different solutions.

MarkUp.io is designed for teams working on web development projects, offering a platform for collecting, managing, and acting on visual feedback directly on websites and designs. It allows users to leave comments and mark up areas of a website in real-time, making it ideal for collaborative web projects. With features like easy-to-use annotation tools and a streamlined interface, MarkUp.io is perfect for creative teams, agencies, and clients looking to improve collaboration and communication throughout the website design and development process.

BugHerd, is tailored for web development and design teams, and is a powerful yet easy-to-use feedback and bug tracking tool which captures precise feedback on live websites. It's an annotation tool that turns client feedback and bug reports into actionable tasks that can be managed on an integrated Kanban board. With its intuitive interface and ability to track website issues visually, BugHerd is an essential solution for creative teams and development teams seeking to improve workflow efficiency, streamline project management, and enhance communication between developers, designers, and clients.


Watch BugHerd in action

Simply click on the green dot and follow 🟢


Why BugHerd is the best of all MarkUp.io alternatives

BugHerd stands out as the best MarkUp.io alternative due to its robust website feedback and project management capabilities, and its easy to use interface. While both markup tools allow teams to capture detailed feedback directly on web pages, BugHerd goes a step further by automatically converting feedback into actionable tasks on a built-in, centralized feedback, Kanban task board. This seamless integration of feedback with project workflows makes BugHerd ideal for creative agencies, marketing agencies, web developers and web designers looking to streamline collaboration, track issues, and resolve bugs efficiently.

With features like task assignment, progress tracking, and real-time collaboration, BugHerd ensures that teams not only gather feedback easily, but also manage and implement it effectively, helping to keep projects on track and within budget.

1. Getting started

BugHerd is known for its intuitive and simple-to-use interface, enabling teams to get up and running right away, with minimal setup or training.  It's the go-to tool for web development and design team members because it's easy to get started quickly without extensive setup or training. Teams can get started with a simple browser extension or by installing a JavaScript on the website they are looking for feedback on.  

It's also easy for clients to get started as there is no need for them to set up a login.  They simply get invited into a project and away they go.  The point-and-click interface allows them to comment directly on live web websites, without needing to navigate complex menus or systems, and no steep learning curve.  

Learn more ...

While MarkUp.io provides robust features, its emphasis on product development can make it more complicated to configure and customize for particular projects. This added complexity can make it more difficult for teams that need a fast, streamlined solution for managing website feedback and tracking bugs efficiently.

2. Collecting website feedback

Gathering feedback is easy with BugHerd as users are able to simply point-and-click directly on the spot where an issue occurs.  They are able to leave a simple comment, annotate a screenshot, attach a file, and even leave feedback via video recordings.  No more back and forth emails!  All feedback is turned into actionable tasks, streamlining the client feedback workflow, and minimizing the need for follow-up. This efficient system ensures that gathering and managing website feedback is smooth and hassle-free.

Learn more

MarkUp.io provides annotation features and visual feedback, but its broader focus can make it less specialized and streamlined for web-specific feedback when compared to BugHerd. While it’s a strong tool for gathering feedback in product development and customer experience contexts, its approach may not be as tailored to the needs of web development teams.

3. Automatic capture of technical data

With every piece of feedback, BugHerd automatically captures comments and screenshots, along with user metadata such as browser, exact URL, operating system, screen resolution, etc. This data is automatically converted into tasks that can be assigned to team members for actioning. This functionality is especially beneficial during the QA and UAT phases of web development, as it helps teams quickly capture and address user feedback, and eliminates any back and forth.

Learn more

MarkUp.io does not automatically capture metadata during the website feedback process. It focuses primarily on providing visual feedback and annotations directly on websites or designs but lacks the ability to gather technical details like browser information, operating system, or screen resolution.

4. All feedback centralized in one location

Task management is easy as BugHerd comes with an integrated Kanban-style task board, enabling team members to manage feedback directly within the platform. This makes it simple to manage feedback from your team, clients and stakeholders, and it makes sure that everyone is on the same page. Remove duplicate tasks, assign them to your team for completion, and set severities.

If you prefer to manage feedback using other tools, that's no problem.  BugHerd integrates with leading project management tools like ClickUp, Asana, Trello, monday.com, and many more.

Learn more

MarkUp.io does not include an in-built task management board. The only way to manage tasks is by integrating the platform with an external project management tool.

5. Public Feedback Collection

BugHerd's public feedback collection is one of its key features and allows website visitors to leave comments or report bugs, even after the web dev project has wrapped up. It makes it easy to gather feedback and insights from the wider audience on an ongoing basis so that you're always up-to-date on bugs.  The feedback is automatically captured along with technical data, enabling development teams to address issues efficiently and accurately.

Learn more

MarkUp.io does not offer a public feedback widget. It focuses on providing feedback and annotations for team collaboration, but it doesn't have a feature that allows external users, such as website visitors, to leave public feedback directly on live pages.

6. Customization and Flexibility

BugHerd offers key customization features that enable web design and dev team members to tailor the tool to their unique needs without being overloaded with excessive options.  BugHerd's custom workflows allow you to set up each project the way you want, adding the relevant team members, controlling client visibility, and tailoring the sequences of tasks to suit your team’s preference.  

The feedback widget is conveniently positioned as a sidebar on live websites, and enables creative agencies to set up their own custom branding.  This allows you to match the widget's appearance to your brand's colors and style, creating a more cohesive and professional experience for clients or users providing feedback.  

MarkUp.io offers a few basic customization options to enhance the user experience. You can personalize certain aspects of the feedback experience, such as controlling who has access to leave comments or annotations on a project. Additionally, teams can choose to share feedback links with specific collaborators or clients, offering some level of control over the feedback process. However, MarkUp.io does not provide in-depth branding or widget customization options, such as adjusting colors or adding logos to match your brand identity.

7. Pricing and Value for Money

BugHerd is competitively priced, with plans that offer excellent value, starting at $41/month for unlimited projects. The focus on providing all essential features at an accessible price point makes it an attractive option for any web agency and in-house team.

MarkUp.io starts at $19/month but includes limited features and only a few collaborators at that entry-level plan. For teams looking for a tool that balances functionality and affordability, BugHerd is a more comprehensive solution and offers greater value for web development and design projects.

8. Integrations

BugHerd provides powerful one-way and two-way sync integrations, empowering teams of any size to successfully manage and deliver high-quality web development projects.  This includes integrations with project management, CRM, and customer service tools such as Jira, Trello, ClickUp, monday.com, Slack, as well as Zapier.  

These key integration features make BugHerd a top choice for those looking for an alternative to platforms like MarkUp.io.

View all integrations

As MarkUp.io does not offer an in-built task management board, you will need to integrate with a project management tool in order to manage feedback.  By connecting with popular project management tools like Trello, Asana, and Jira, teams can transfer annotations and comments from MarkUp.io into their existing workflows.  

Conclusion: BugHerd is the best MarkUp.io alternative for website feedback and bug tracking

When comparing BugHerd and MarkUp.io, BugHerd stands out as the top feedback tool for web design and development teams.  BugHerd's intuitive interface makes providing and collecting feedback and bug tracking easy, allowing teams to efficiently turn feedback into actionable tasks via its in-built task board. While MarkUp.io is a strong tool for visual feedback, BugHerd’s integration of detailed user metadata, task management, and web-specific workflows make it the superior option for teams looking to streamline their web development projects.

The best way to experience how BugHerd can revolutionize your feedback management is by starting a free trial (no credit card required) or booking a 1:1 demo with a BugHerd team member.

Used by thousands of companies around the world, BugHerd will speed up your review and approval process, and best of all, your clients will love it because it's so easy to use.

What BugHerd customers are saying

Frequently asked questions

1. What makes BugHerd the best amongst all the feedback and markup tools?

There are many MarkUp io alternatives, but BugHerd is the one that stands out amongst all the feedback tools because it's specifically designed for web development and web design teams, offering an intuitive, user-friendly platform that captures visual feedback directly on live websites.

It simplifies the feedback process by turning feedback into actionable tasks within an integrated Kanban board, making it ideal for teams that need to streamline their workflow without the complexity of broader tools.  

BugHerd is great for creative agencies working on creative projects. It's easy to provide and collect design feedback on websites, PDFs, images, Figmas files etc.   BugHerd speeds up online proofing and the creative collaboration process, making sure that feedback on creative content is captured and actioned quickly.

2. Is BugHerd a project management tool ?

BugHerd is not a stand-alone project management tool.  Nevertheless, it is an integral part of the project management process when it comes to web development as it's the best tool available during the review process of website development.  The website feedback collected flows seamlessly with project management tools and collaboration tools such as Asana, Trello, Jira, ClickUp, and Productive.  It also integrates with Zapier, which enables you to integrate with hundreds of other project management tools.  View all integrations.

3. How does BugHerd assist with the design process?

BugHerd is great for creative work as it enhances the design process by enabling seamless collaboration and real-time feedback directly on live websites or design prototypes. Designers and developers can use it to collect feedback on web pages, PDFs, images, Figma files, and other documents.

Clients can provide feedback via BugHerd's point-and-click interface to leave detailed comments, pinpoint issues, and suggest changes visually, eliminating miscommunication often caused by unclear feedback. Each piece of feedback is automatically turned into actionable tasks, allowing teams to track revisions and manage the feedback loop efficiently. BugHerd also captures relevant technical data, such as screen resolution and browser information, which helps designers troubleshoot and refine their work more effectively. By streamlining communication and task management, BugHerd helps ensure that design projects stay on track and align with client expectations.

Learn more

4. How does BugHerd compare to MarkUp.io in terms of managing client feedback?

While MarkUp.io is a good online proofing platform for product development teams across different industries, BugHerd is particularly strong in managing feedback during website and app development. BugHerd’s visual feedback tools are tailored for web projects, making it easier for teams to collect feedback and turn it into actionable tasks.  BugHerd's task board (similar to console logs) is used to manage and action the tasks quickly.  

BugHerd offers a more structured approach compared to MarkUp.io because it allows clients to provide visual feedback directly on live websites, automatically capturing technical details like browser information and screen resolution, which streamlines the process for web developers. Feedback is instantly converted into tasks and organized on a built-in Kanban board, making it easy for teams to track, assign, and resolve issues.  While effective for visual annotations, MarkUp.io lacks the same level of workflow automation and task management.

5. What integrations are available with BugHerd?

BugHerd offers powerful one-way and two-way sync integrations with key tools like Asana, Trello, ClickUp, and Jira. BugHerd also integrates with Zapier, which enables you to integrate with hundreds of other project management tools.

These integrations help teams of all sizes manage their feedback and collaborate on project tasks seamlessly, making BugHerd the ideal choice for delivering world-class web development projects.

View all integrations

full suite of BugHerd integrations

6. Is BugHerd suitable for small teams and web agencies?

Absolutely! BugHerd is designed to be accessible and affordable for any web agency as well as small teams. With plans starting at $41/month, which include access to all essential features and unlimited projects, BugHerd offers excellent value without compromising on functionality, making it the best MarkUp.io alternative for teams focused on website feedback.    

A free version of BugHerd is also available via its 7-day free trial.  

Start your free trial or view the BugHerd pricing plans

7. How does BugHerd support the feedback process during QA and UAT?

BugHerd’s bug reporting system is highly effective for QA and UAT processes, capturing screenshots, metadata, and user comments in a single step. This streamlined approach ensures that user feedback is quickly addressed, reducing the time needed to identify and resolve issues during web development.

Learn more ...

But don't just take our word for it.
Customers love us.

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Sam Duncan 📱📏 🌱

@SamWPaquet

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"@bugherd where have you been all my life??

We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "

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Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

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Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

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Mark B

Developer

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“A no-brainer purchase for any agency or development team.”

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Kate L

Director of Operations

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"Vital tool for our digital marketing agency.”

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Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

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Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

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Chris S

CEO & Creative Director

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“Our clients LOVE it”

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Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

Frequently asked questions

Here’s the answer to some commonly asked questions to help you discover if BugHerd is the right tool for you.
Which is better for website feedback: BugHerd or MarkUp.io?

There are many website feedback tools and many MarkUp io alternatives, but for website feedback and bug tracking, BugHerd is the strongest option. BugHerd stands out amongst all the feedback tools because it's specifically designed for web development and web design teams, offering an intuitive, user-friendly platform that captures visual feedback directly on live websites.  

It simplifies the feedback and bug tracking process by turning feedback into actionable tasks within an integrated Kanban board, making it ideal for teams that need to streamline their workflow automation without the complexity of broader tools.

BugHerd is a great annotation tool for creative agencies working on creative projects. It's easy to provide and collect design feedback on websites, PDFs, images, Figmas files etc. BugHerd speeds up online proofing and the creative collaboration process, making sure that feedback on creative content is captured and actioned quickly.

Does MarkUp.io have task management like BugHerd?

No. MarkUp.io allows users to leave comments and annotations, but it does not include a task board, assignment features, or structured workflow tools like BugHerd does.

Can BugHerd replace project management tools for website QA?

BugHerd is not a stand-alone project management tool but all customer feedback collected automatically flows into a Kanban-style task board so that it's easy to manage.  It's one of BugHerd's key features which makes it stand out from other website feedback platforms.

The website feedback collected during the review process also flows seamlessly into project management and team collaboration tools such as Asana, Trello, Jira, ClickUp, Slack, Productive, and many more.  It also integrates with Zapier, which enables you to integrate with hundreds of other project management tools.

View all BugHerd integrations.

Is BugHerd good for agencies and development teams?

Absolutely. BugHerd was built for digital agencies, creative teams, web designers, web developers, and project managers; and it's excellent for team collaboration.

It simplifies bug tracking, design feedback, QA and the entire feedback process, with workflows tailored for collaborative web development.  It's the perfect annotation tool for creative projects and web development.

Does MarkUp.io support live website feedback like BugHerd?

MarkUp.io does support commenting on live URLs, but BugHerd goes further as it allows clients to pin feedback directly onto web pages, providing teams with visual and contextual feedback.  Client feedback can be provided via simple comments, annotations on screenshots, video feedback and even attached documents.

MarkUp.io is a basic online proofing platform for development teams but BugHerd has strong task management features which Markup.io doesn't have.  It's an all-in-one tool that makes it easy for clients to provide real time feedback which can then be easily managed and actioned.

Which tool integrates with Jira, ClickUp, or Trello - BugHerd or MarkUp.io?

BugHerd integrates natively with Jira, ClickUp, Trello, Asana, Slack, GitHub, MS Teams, Wordpress, monday.com, and many more. MarkUp.io offers limited integrations and does not support two-way task syncing.

BugHerd also integrates with Zapier, Integrately, and Make which enables you to integrate with hundreds of other project management tools.

These integrations help teams of all sizes manage their client feedback and collaborate on project tasks seamlessly, making BugHerd the ideal choice for speeding up the website review process and delivering world-class web development projects.

Can BugHerd and MarkUp.io capture technical feedback data?

Only BugHerd captures technical data like browser version, screen resolution, device type, and page URL automatically with each feedback item. MarkUp.io does not include technical metadata by default.

Does BugHerd offer more features than MarkUp.io?

Yes, BugHerd offers more features than MarkUp.io, particularly for web development teams, design and development teams, and creative agencies managing complex web projects. BugHerd is designed to go deeper, especially in areas like bug tracking, task management, and project management.

BugHerd functions as a hybrid between a visual feedback tool and a project management tool, offering task management features such as status tracking, assignee fields, priorities, and automatic screenshot capture with contextual feedback like browser, OS, and screen size data. This makes it easier for web developers and development teams to resolve issues quickly within their existing workflows.

In contrast, MarkUp.io is more of a lightweight annotation tool, ideal for gathering feedback on static files like images, PDFs, and videos, but it lacks integrated task management and deeper project management capabilities. It’s often used in creative projects by creative teams, but its limited features can create a steep learning curve when trying to scale or collaborate on multiple revisions in a structured feedback process.

BugHerd also stands out for its integration capabilities, offering two-way sync with popular project management tools like Jira, ClickUp, Trello, and Slack, helping team members stay aligned without jumping between platforms. It’s particularly effective on live websites, where it enables real time feedback, visual feedback, and detailed, centralized feedback directly on the page.

Additionally, BugHerd supports unlimited projects on select plans, includes features for online proofing, and helps streamline the client feedback and approval process for fast-moving teams. For web designers, project managers, and marketing or creative agencies, BugHerd delivers the key features needed to reduce back and forth, improve collaboration, and ship faster.

While MarkUp.io may be useful for simple visual annotations, BugHerd is a more complete solution, making it the better choice for agencies and teams needing structure, automation, and depth in their client feedback workflow.

How does BugHerd support the feedback process during QA and UAT?

BugHerd supports the feedback process during quality assurance (QA) and user acceptance testing (UAT) by enabling testers, clients, and internal teams to leave contextual feedback directly on live websites. Instead of relying on screenshots, spreadsheets, or email threads, users can simply click on a specific element and leave a comment, BugHerd automatically captures key technical details like browser, screen size, operating system, and URL. This level of detail makes it significantly easier for web development teams to reproduce, triage, and resolve issues quickly.

Each piece of feedback is turned into a trackable task and added to a kanban-style task board, where team members can assign, prioritize, and manage issues throughout the QA and UAT workflow.

BugHerd also integrates with popular project management tools like Jira, ClickUp, and Trello, Asana, and many more, allowing feedback to sync directly into your team's workflow. By centralizing and structuring the review process, BugHerd reduces back and forth, minimizes ambiguity, and ensures faster, smoother handoffs between QA testers, project stakeholders, and developers.

Can I use BugHerd for free?

Yes, a free version of BugHerd is available via its free 7-day trial which gives you access to all essential features, allowing you to fully explore how the platform can benefit your team or agency. No credit card is required.

During the trial, you can set up unlimited projects, invite unlimited guests, and experience the full range of BugHerd’s visual website feedback and task management capabilities. This risk-free period enables you to test BugHerd’s fit for your workflow and client needs before committing to a paid plan. 

After the trial, BugHerd’s affordable pricing ensures you get great value, with unlimited projects and guest access included in every plan, making it a cost-effective choice for agencies and teams of any size. 

How much does BugHerd cost?

BugHerd offers excellent value without compromising on functionality.  Plans start at just $41/month, which offers unlimited projects and unlimited guests.  

BugHerd offers different pricing plans to accommodate various team sizes and needs. You can find detailed information on the pricing page of the BugHerd website. BugHerd also includes a free trial.

View BugHerd pricing plans

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