BugHerd - the markup tool that makes it easy for your clients to leave feedback.

Instant markups, contextual comments, and streamlined website reviews.

Let clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

Have questions about BugHerd? Book a demo.
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No credit card required.

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With BugHerd, website markups are effortless, clients are happier, and you'll run better website projects.

BugHerd is the world's leading website feedback tool that makes it easy for clients to leave feedback on websites. Unlike most other feedback tools, it's a complete, all-in-one website feedback solution, perfect for web development teams.

By replacing outdated methods like emails and spreadsheets, BugHerd provides a visual, intuitive platform where users can pin feedback directly onto a webpage.

Trusted by over 10,000 companies and 350,000 users across 172 countries, BugHerd helps teams collect, manage, and act on website feedback faster — streamlining collaboration between clients, designers, developers, and all other stakeholders.

In-context website feedback

With BugHerd markup software, direct site annotations mean feedback is clear and actionable, with no room for misunderstanding keeping teams and stakeholders aligned.

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Technical information captured automatically

BugHerd captures a screenshot or video with each markup as well as technical details, like exact URL, browser, operating system, and more. Everything you need to resolve feedback fast.

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Easy task tracking

BugHerd’s integrated Kanban board transforms client markups on websites into trackable tasks. Assign tasks to your team, prioritize issues, and track them to completion. BugHerd lets you easily manage website feedback, from one central location. 

Make it easy to get in-context feedback on your website

Clients drop a pin to show feedback in context

BugHerd is a comprehensive website markup software / annotation tool where users provide visual feedback directly on the website interface, eliminating the need for protracted email exchanges or convoluted spreadsheets. Clients and stakeholders can effortlessly pinpoint issues and propose enhancements, making the feedback process efficient. With BugHerd, users can easily markup website screenshots which are automatically captured.
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Allison G

 

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"BugHerd is a no-brainer. It's a core tool of my job and I couldn't imagine the mess of testing and gathering feedback without it."

Easy markup options

You automatically get a screenshot and all the technical details

Team members and clients can work together without frustration. Anyone can discuss feedback directly on BugHerd, providing invaluable insights and context. BugHerd captures details, including browser and operating system information for a deeper understanding and swift resolutions.
More on screenshot & tech details capture

Track and action every markup

No more juggling multiple feedback documents and attempting to wrangle endless email threads. BugHerd consolidates all feedback and tasks within a singular platform, with a user friendly interface which simplifies feedback collection and task management. Tasks can be assigned to the developers, designers or content writers on the team with ease.
Simple task tracking
Team collaborating on website feedback using BugHerd

Eliminate endless feedback loops

Feedback 'interpretation' causes bottlenecks and miscommunication. With BugHerd's features, collecting user feedback is easy. You'll iterate swiftly, implement changes promptly, and deliver pro-level website experiences.

As a manager committed to refining website usability and content through qualitative feedback, the BugHerd markup app offers a reliable solution.

Sign up for BugHerd today and experience seamless collaboration and task management.
Start your free trial

BugHerd vs other platforms

Visual website feedback collection
Annotate websites, PDFs & images
Feedback pinned on a web page, directly where issue occurs
Automatic screenshots captured
Automatic capture of user technical details
Capture feedback via video (included)
In-built task management board
Integrates with your favorite tools
Ongoing public feedback collection on websites
No login or account set up for clients
Unlimited projects on lower-tier plans
Unlimited clients users on lower-tier plans
Complete, all-in-one solution for capturing and managing feedback

BugHerd

Marker.io

Usersnap

not PDFs

MarkUp.io

limited

Ruttl

MarkUp Hero

Visual website feedback collection

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Annotate websites, PDFs & images

BugHerd

Marker.io

Usersnap

not PDFs

MarkUp.io

Ruttl

MarkUp Hero

Feedback pinned on a web page, directly where issue occurs

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Automatic screenshots captured

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Automatic capture of user technical details

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Capture feedback via video (included)

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

In-built task management board

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Integrates with your favorite tools

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Ongoing public feedback collection on websites

BugHerd

Marker.io

Usersnap

MarkUp.io

limited

Ruttl

MarkUp Hero

No login or account set up for clients

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Unlimited projects on lower-tier plans

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Unlimited clients users on lower-tier plans

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Complete, all-in-one solution for capturing and managing feedback

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Watch BugHerd in action

See how easy it is for your clients and team to provide feedback. Click on the green dot below to start.

The only 'point and click' markup tool

Make website feedback and bug fixes a breeze.

Automatic technical info for UI devs

Automatically capture a complete screen snapshot with info for screen resolution, browser, OS & CSS selector data and more.

This functionality is especially beneficial during the QA and UAT phases of web development, as it helps teams quickly capture and address user feedback, and eliminates any back and forth.
How BugHerd captures tech info
BugHerd captures a screenshot & user tech details automatically
Managing website feedback & bug reports is easy with BugHerd.

Collect and manage bugs in one place

BugHerd integrates seamlessly with a range of web dev, project management, customer support and CRM tools such as Slack, Jira, Trello, Asana, Git Hub and Zapier and many more, ensuring smooth communication and collaboration across platforms.

Use it's inbuilt Kanban functionality to manage the project or integrate with the PM tools you use with ease.

Send as much or as little information as you desire between BugHerd and these tools to ensure swift bug resolution and keep your projects moving.
Task tracking with BugHerd

Simple installation

A few clicks on the Chrome Web Store and you're set. BugHerd fits into every step in your design and development process.
Learn how to install BugHerd
BugHerd is easy to install

Use cases and applications

Capture context, reduce follow-up questions on website builds

Spend less time wading through confusing email chains or convoluted spreadsheets. BugHerd pins feedback to the page and includes all the info you need to take action.
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Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

Track task progress from one location

BugHerd sends all feedback to a Kanban-style Task Board, where you can triage feedback, assign tasks, add comments and track progress to completion.
BugHerd has an in-built task board for easy task tracking
BugHerd integrates with many other tools

Integrate with existing PM workflows

Fit BugHerd into your workflow seamlessly with a range of integrations. Send client feedback and bug reports to your project management, customer support or other tool of choice.

Technical info from non-technical people

Remove vague feedback. BugHerd captures technical information like browser, operating system and selector information. You'll get everything you need to replicate and resolve bugs.
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Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

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Speed up QA and acceptance testing

Get websites live faster by simplifying client feedback during acceptance testing. Users can log bugs instantaneously. 

Collaborate and communicate across remote teams

Know what everyone in the team is working on, what's complete and what needs picking up. BugHerd helps add visibility to your team, especially if you're not in the same office.
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Bridge gaps between design and development

Provide design feedback for the team. Pin feedback to the element on a page. BugHerd includes a screenshot that you can annotate to ensure pixel perfection.
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Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

Gather ongoing feedback, even after websites go live

The Public Feedback tool allows you to gather ongoing feedback from website visitors, without requiring a login.
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bugherd feedback pinned to webpage

Clear context with visual feedback

Provide visual feedback, making it easier to communicate design changes and improvements.

Whether it's pointing out specific elements that need adjustment or highlighting areas for improvement, BugHerd's visual feedback tools ensure that everyone is on the same page, reducing misunderstandings and speeding up the review process.

Draw and write on websites

Sometimes, words aren't enough to explain what you want. That's where pictures come in handy! BugHerd's Markup Tool lets you add your annotations to screenshots. No more confusing messages – just clear and simple pictures to show what you mean.
annotation screenshots with BugHerd
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Iterate faster with collaborative markup

With BugHerd's Markup Tool, collaboration has never been easier. Designers can share their work with clients and stakeholders, allowing them to review and markup designs in real-time. You'll have faster iteration cycles, ensure design changes are implemented swiftly and accurately, and exceed client expectations.

But don't just take our word for it.
Customers love us.

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Sam Duncan 📱📏 🌱

@SamWPaquet

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"@bugherd where have you been all my life??

We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "

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Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

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Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

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Mark B

Developer

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“A no-brainer purchase for any agency or development team.”

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Kate L

Director of Operations

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"Vital tool for our digital marketing agency.”

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Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

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Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

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Chris S

CEO & Creative Director

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“Our clients LOVE it”

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Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

Your questions answered

What is a markup tool?
A markup tool/markup app is a digital annotation tool used by UI/UX developers to add comments, highlights, and annotations to website designs and prototypes. It facilitates collaboration and feedback sharing among team members during the design process. BugHerd's markup tool features annotation capabilities, compatibility with various file types (PDFs, images, web pages, and more), and real-time collaboration features. It's the only markup too available that allows point-and-click feedback.
Is BugHerd a good markup tool?
Yes, BugHerd is an excellent markup tool, especially for website feedback and design review workflows.  BugHerd is easy to use and it provides many markup options. It allows users to leave comments directly on a live websites, an image, a Figma and even a PDF file, using a simple point-and-click interface via the arrow icon. Each annotation is visually pinned to the exact page element (like sticky notes) and automatically includes a screenshot and technical details like browser, OS, and URL.
This makes BugHerd ideal for both technical and non-technical users to communicate clearly and efficiently, transforming feedback into actionable tasks managed through an integrated Kanban board, making it a powerful tool for streamlined markup and collaboration.
"BugHerd pins their annotations to the website or asset, along with any browser and operating systems details and even takes screenshots." - The Digital Merchant
What are the best markup tools?
Website commenting tools make it easy to give feedback on live web pages, designs, or digital assets by allowing users to annotate directly on-screen. Whether you're collaborating with clients or reviewing work with your team, these tools simplify communication and speed up the revision process.  Some of the top tools includes:
  • BugHerd – The best visual feedback tool for websites, a PDF document, images, and Figma files. Clients simply point, click, and comment, with technical data auto-captured and feedback turned into tasks on a Kanban board. Ideal for agencies, developers, and designers needing fast, collaborative markup.

    BugHerd is one of the best visual website feedback tools that significantly streamlines the review and approval process for various creative assets.” - Geekflare
  • Figma – Ideal for UI/UX design collaboration with built-in commenting and prototyping tools.
  • Diigo – Web page annotation and highlighting tool for research and note-taking.
  • Skitch (by Evernote) – Screenshot annotation tool, useful for marking up visuals before sharing.
  • Droplr – Combines screen capture with annotation and file sharing; handy for quick visual communication.
  • Loom (with annotation tools) – While primarily for video recording, Loom allows screen annotations for walkthroughs and bug explanations.
  • Zoho Annotator – Lightweight browser extension for marking up websites and sharing comments quickly.
What is markup software?
Markup software refers to digital tools and applications that enable users to annotate, review, and collaborate on various types of content, such as documents, images, and websites. BugHerd's markup tool is an example of markup software tailored for UI/UX developers.
What is a good app for marking up photos?
BugHerd's markup app is an excellent choice for marking up photos. It offers a wide range of annotation tools, pencil tools and other functionalities, allowing UI/UX developers to add comments, highlights, shapes, and text overlays to images seamlessly.  Using the BugHerd drawing tools, users can being annotating screenshots to ensure that their feedback is understood and that the review process is smooth.
Does BugHerd integrate with other tools and software?
Yes, BugHerd's website markup tool integrates seamlessly with tools such as Figma, monday.com, ClickUp, Asana, Trello, Slack, MS Teams, WordPress, and many more.
Check out all of BugHerd's integrations
BugHerd's markup tool can enhance your workflow by providing a centralized platform for feedback and collaboration.

"BugHerd fits snugly into your existing workflow by integrating with popular tools like Slack, Jira, Trello, ClickUp, and Zapier. These integrations enable one-way or two-way syncs, allowing your team to manage feedback within their preferred platforms without losing momentum." - WPism
Are BugHerd and Markup Hero similar?
No, BugHerd and Markup Hero are not the same tool. They serve different purposes, even though both use markup and annotation methods that may seem similar.
BugHerd is a comprehensive website feedback and bug tracking tool designed for teams working on web development projects. It lets users pin comments directly onto live websites, images, PDFs, and Figma files. Each comment includes a screenshot and technical metadata (like browser, OS, and URL), and feedback is automatically turned into tasks on a built-in Kanban board. BugHerd is purpose-built for agencies, developers, and designers needing a seamless way to manage visual feedback across full web projects, including QA and UAT.
Markup Hero, on the other hand, is a lightweight screenshot and annotation tool that allows users to quickly mark up images, PDFs, and screenshots for communication and documentation purposes. While both tools help teams provide feedback visually, BugHerd is more structured for ongoing website issue tracking, whereas Markup Hero is a quick annotation and sharing tool for various file types.

Markup Hero lacks the website integration, technical metadata capture, and task management features that make BugHerd so effective for structured feedback in web development workflows.

More on BugHerd vs Markup Hero
Are BugHerd and MarkUp.io similar?
No, BugHerd and MarkUp.io are not the same. They are both visual feedback tools but they’re built for different workflows. For digital agencies and web development teams, BugHerd offers an easier yet more powerful and structured solution.
BugHerd is very easy for agency clients to use and turns website feedback into actionable tasks, complete with technical metadata like browser info, screen size, and exact URLs -features not available in MarkUp.io. It also integrates deeply with tools like Jira, ClickUp, Trello, GitHub, and Slack, enabling two-way task syncing and seamless handoff to development teams.
MarkUp.io is effective for annotating static content like PDFs and images, lacks built-in task management and detailed bug reporting, which can slow things down for teams building and shipping websites. For agencies that need to streamline revisions and keep projects moving fast, BugHerd is the better choice.

More on BugHerd vs MarkUp.io
Is BugHerd a secure platform to use?
BugHerd takes security seriously and implements robust measures to protect your data and projects. This includes encryption of data transmission, secure storage of project information, role-based access control, and regular security audits to identify and address potential vulnerabilities.
Does BugHerd offer a free trial?
Yes, BugHerd offers a free 7-day trial which enables you to check out all its great features.
  1. Start a BugHerd free trial
  2. Create a BugHerd 'project' for the website that you wish to track and receive feedback for
  3. Install the BugHerd extension or add your project's Javascript snippet to your website
  4. Invite your team and/or client(s) to your project to start giving feedback on your website
  5. Note that you can also access BugHerd via the Chrome extension.
You can invite people to join your project to provide feedback and to help resolve feedback. BugHerd has two main user levels, members and guests. Members are able to view the Task Board and all the bugs and feedback reported. Guests are only able to provide feedback and respond to comments about bugs or feedback they've reported.
How much does BugHerd cost?
BugHerd offers excellent value without compromising on functionality.  Plans start at $41/month, which offers unlimited projects and unlimited guests.
BugHerd offers different pricing plans to accommodate various team sizes and needs. You can find detailed information on the pricing page of the BugHerd website. BugHerd also includes a free trial.
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