If you’re not familiar, G2 is the world’s largest and most trusted software marketplace, used by millions of buyers to compare tools based on real customer reviews. Their annual Best Software Awards recognize top-performing companies using verified user feedback, satisfaction scores, and market presence.
And we’re very excited to share that BugHerd has been recognized as one of G2’s Best Australian & New Zealand Companies for 2026, ranking in the Top 40!
This recognition is especially meaningful because it’s driven entirely by the experiences and feedback of the people who matter - our customers.
Why Agencies and Web Teams Choose BugHerd for Website Feedback
BugHerd solves a critical problem for agencies and web development teams: collecting and managing website feedback efficiently.
For digital agencies, designers, web developers, and marketing teams, the review and approval stage is usually where projects slow down. Miscommunication, unclear feedback, and scattered tools lead to delays, rework, and frustration.
BugHerd eliminates that friction by making it easy for clients and stakeholders to leave feedback directly on a live or staging website - no more messy spreadsheets or emails back and forth. Just faster feedback cycles with zero confusion.
Visual, in-context website feedback
Users simply point, click, and comment on any element of a webpage. Each comment is pinned to the exact location, removing ambiguity and making feedback instantly actionable.
There’s no need for clients to log in or set up an account. You just share a link and clients can start leaving feedback right away.
Automatic screenshots and technical details
Every piece of feedback in BugHerd automatically includes a screenshot, along with essential technical user data, such as:
- URL, browser and version
- operating system
- screen resolution
- and more!
This dramatically reduces time spent reproducing issues. Developers get everything they need to resolve issues quickly.
Built-in task management and integrations
BugHerd converts every comment into a task on a Kanban-style board, making it easy to prioritize feedback, assign tasks, and track progress.
For teams already using project management tools, BugHerd has deep, two-integrations with platforms like ClickUp, Asana, monday.com, Trello, Jira, GitHub, and many more. This creates a seamless workflow integration without disrupting existing processes.
Why Clients Love BugHerd
Clients love BugHerd for website feedback because it’s so easy to use.
Instead of writing long emails, taking manual screenshots or marking up PDFs, clients can simply point, click, and comment. There’s no steep learning curve, no need to explain issues in detail … everything is visual and intuitive.
With BugHerd, clients can:
- Leave feedback directly on the website, exactly where changes are needed
- Avoid confusing email threads and scattered feedback
- Communicate clearly without technical knowledge
- Feel confident their feedback is understood and actioned
This simplicity removes friction from the feedback process and creates a better experience for clients throughout the entire project.
“One of my favorite parts of the website development project is when we're going to introduce BugHerd, because I know how happy the client's going to be once they get their hands on that tool.” - Paula Glynn, Director of Search Marketing & Digital Strategy, Pixelstorm
It’s this ease of use and clarity that drives high customer satisfaction, helping BugHerd earn consistently strong reviews on G2, and secure its place in the Top 40 Best ANZ Companies for 2026.
A Huge Thank You to Our Customers ❤️
We wouldn’t be here without you!.
Every review, every piece of feedback, every feature request - it all plays a role in shaping BugHerd into what it is today.
So if you’ve ever left us a G2 review, shared BugHerd with your team or clients, or sent us feedback (good or bad!) … Thank you!
What’s Next for BugHerd?
This recognition motivates us to keep improving, innovating, and delivering even more value to the teams that rely on BugHerd every day.
Our focus remains the same:
- Make website feedback effortless
- Help teams collaborate better
- Reduce friction in web projects
Our team is working hard to release new features that will make BugHerd even better for you and your clients, so stay tuned!
Haven’t Tried BugHerd Yet?
If you’re still juggling feedback across emails, PDFs, or spreadsheets, or even if you’re using a website feedback tool that isn’t quite right for you and your clients - it might be time for an upgrade.
Start your 7-day free trial of BugHerd and see how simple website feedback can be. Or book a 1:1 demo with one of our product specialists.












But don't just take our word for it.
BugHerd is loved by 10,000+ companies,
350,000+ users across 172 countries.
4.8/5
4.7/5
4.5/5
5/5
8.7/10
Sam Duncan 📱📏 🌱
@SamWPaquet
"@bugherd where have you been all my life??
We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "
Ashley Groenveld
Project Manager
“I use BugHerd all day every day. It has sped up our implementation tenfold.”
Sasha Shevelev
Webcoda Co-founder
"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."
Mark B
Developer
“A no-brainer purchase for any agency or development team.”
Kate L
Director of Operations
"Vital tool for our digital marketing agency.”
Paul Tegall
Delivery Manager
"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."
Daniel Billingham
Senior Product Designer
“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”
Chris S
CEO & Creative Director
“Our clients LOVE it”
Emily VonSydow
Web Development Director
“BugHerd probably saves us
at least 3-4hrs per week.”