The relationship between client and agency can be volatile. Crazy deadlines, organisational pressure, budget limitations and long hours can all contribute to an emotionally charged environment. Making these relationships work is the key to a successful agency and general workplace sanity. So, why can it be so difficult and how can we build more effective relationships? Find out more...
We consider ourselves extremely lucky to have great customers who regularly engage with us and ask for our support to resolve their issues. These are a number of support questions that seem to pop up more regularly than others. Find out more...
You can connect BugHerd with 1,500+ other apps. We've updated our Zapier app with more triggers & actions than ever before. It's now super fast, reliable and simplified.
BugHerd has survived for nine years as a successful SaaS product built using Backbone, jQuery and Rails. Over that time, it's been relatively easy to ignore new technology in favour of stability (and there was a period of inactive development)...
A whole bunch of changes have been ticking over since we updated you last. Here's what's new at BugHerd for June 2019...
There are some products, that are exceptional at helping us build our software and do our jobs more effectively. These are some of the products we absolutely love, recommend and want to encourage others to try. Our visual feedback tool wouldn’t be what it is today without them....
In exiting news we have release a new experience for sharing projects with your clients (guests) and new team members. The short version: Guests will now setup a password for better reliability We have improved our on-boarding experience for guests...
In 2011, BugHerd emerged as an early success story from a burgeoning Australian startup community – though we didn’t quite make the unicorn club. Today BugHerd remains a remarkably resilient SaaS product with a highly engaged user base and ongoing growth....
We thought we should let you know about some changes in the BugHerd world. It has been a slow couple of years on the product development front – which will come as little surprise to those of you who have...
I’m pleased to announce that this week we’ve released an exciting new feature – in-browser screenshots. BugHerd is the first (and only) visual feedback tool that will capture accurate screenshots, on desktop and mobile, on Safari, Chrome, Edge (IE), and...
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