Getting client feedback on websites – made ridiculously easy

Your clients can just point, click & comment on a live website. BugHerd grabs the screenshot, captures technical details, and creates a task for your team to manage. Goodbye endless emails.

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No credit card required.

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Loved by 10,000+ companies, 350,000+ users across 172 countries.

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"Managing client feedback is often more work than the website build itself."


– every web development team ever.

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Hi everyone 👋

I’m Steve. CEO @ BugHerd
and former agency owner.

The truth is, most clients suck at giving website feedback in a format that designers and developers will understand.

“The button doesn’t work”

Thanks, Sally Stakeholder.

...Which button?
...On what page?
...Which browser did you test this on?
...Have you got a recording?
...or even a screenshot?

Clients never seem to share these details.

It’s rare to get client feedback that captures the context and doesn’t require any follow up questions.

That can be a pretty painful time suck. And time is precious when you're busy designing and building websites.

That’s where BugHerd comes in. It’s the best website feedback and bug tracking tool out there. Think of it as like sticky notes on webpage.

Find out how to turn “It’s not working” into “Here’s exactly what’s wrong”. 👇

💸 If you love BugHerd and decide to join a plan, I’ll also give you 60 days to change your mind and get a full refund of every cent you’ve spent with us. It’s a huge guarantee. But I’m so confident that you’ll love the tool and want to keep it.

With BugHerd, clients just point, click & comment.

IN-CONTEXT FEEDBACK

Clients drop a pin to show feedback in context.

No need for accounts or log-ins — send clients a link and let them comment away. Feedback stays pinned to the exact page element, so your team always knows exactly what to change.

AUTOMATIC SCREENSHOT CAPTURE

You get a screenshot and all the technical details.

No more chasing down browser versions, screen resolutions, and device details. Every client comment comes with all the information you need, captured automatically.
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TASK TRACKING

Turn every comment into a clear next step.

Every comment becomes a trackable task on a Kanban board, so your team can prioritize and resolve feedback easier than ever. Already using a PM tool? Send tasks there with one click.

CLIENT COLLABORATION

Tackle each task in a separate conversation.

Show clients the progress as it happens. Each task, comment, and update is clearly visible on a shared project board — so they see exactly what’s done and what’s next.

Get started with BugHerd in minutes

Finally, a feedback tool loved by web development teams and their clients.

Project Managers

Client feedback turns into clear, actionable tasks that keep your projects on track. Project Managers love BugHerd.

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Web Developers

Full browser specs, screen sizes, and device info are captured automatically. No client hand-holding required.

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Web Designers

See client feedback exactly where it applies, so you can focus on better design — not better detective work.

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Effortless feedback. Happier clients.
Better websites.

94%

of users report improved
client satisfaction

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Michael G

Head of Development

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Our clients love to be able to see the progress of their feedback and it's great that it's in real time.

93%

of users report reduced
time to delivery

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Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

95%

of users say they’re delivering
higher quality products

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Andrew M

 

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We love letting our clients use it as a way of posting issues and bugs and we can triage them and assign to developers or designers on our team.

But don't just take our word for it.
Customers love us.

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Sam Duncan 📱📏 🌱

@SamWPaquet

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"@bugherd where have you been all my life??

We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "

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Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

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Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

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Mark B

Developer

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“A no-brainer purchase for any agency or development team.”

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Kate L

Director of Operations

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"Vital tool for our digital marketing agency.”

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Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

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Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

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Chris S

CEO & Creative Director

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“Our clients LOVE it”

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Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

FAQs

How does BugHerd work?

BugHerd makes collecting website feedback as easy as point, click, and comment. Your clients simply click on any part of the live site to leave feedback, and BugHerd automatically captures a screenshot, technical details, and organizes it into actionable tasks for your team.

Does BugHerd work on all websites?

Yes! BugHerd works on any website you’re developing or maintaining. Whether it’s a simple portfolio or a complex e-commerce site, BugHerd makes managing client feedback seamless and efficient.

Do my clients need an account to use BugHerd?

Nope. Clients don’t need accounts or log-ins. Just send them a link, and they can start leaving feedback instantly. It’s that simple.

Can I see technical details with client feedback?

Absolutely. Every comment includes a screenshot and metadata like the browser, operating system, and screen resolution. So your team knows exactly what needs fixing without chasing down extra details.

Is BugHerd easy to set up?

Super easy! BugHerd is a browser extension you can set up in seconds. Once it’s installed, you’re ready to invite clients and start collecting feedback.

Can I integrate BugHerd with my project management tools?

Yes, BugHerd integrates seamlessly with tools like Trello, Asana, Jira, and many more. Feedback collected in BugHerd is automatically synced to your preferred platform, so your workflow stays smooth.

How much does BugHerd cost?

BugHerd offers a free trial so you can test it out risk-free. After that, choose from flexible pricing plans designed to fit teams of all sizes.

What kind of feedback can clients leave with BugHerd?

Clients can leave comments, request changes, or flag bugs directly on your website. They simply drop a pin where they want to leave feedback, and BugHerd takes care of the rest.

Where can I see all the feedback?

All feedback is neatly organized on BugHerd’s task board. Think of it as a visual to-do list for your team, where you can manage, prioritize, and track tasks effortlessly.