Simplify website feedback
with BugHerd

A website feedback tool is a piece of software that allows users to leave comments, report bugs, and share suggestions directly on a website.

These tools typically let users:

• Click on elements to leave feedback
• Highlight or annotate areas on the page
• Submit screenshots or screen recordings
• Include technical details (like browser info or console logs)

Traditional customer feedback methods like spreadsheets, website surveys, on-page surveys, and feedback forms are a thing of the past. Modern teams need a faster, more efficient way to collect feedback directly from users and clients.

BugHerd is the best website feedback tool for web development teams because with BugHerd, gathering feedback is quick and easy as clients simply pin comments and highlight specific elements on a live website. Every piece of user feedback is captured with full context, including a screenshot, browser details, operating system, and page URL, giving your development team everything they need to resolve issues faster.

BugHerd also turns every piece of user feedback into a trackable task on a Kanban-style board, streamlining the entire feedback process. No more chasing down bug reports or manually sorting through scattered feedback — everything stays organized in one central location.

With powerful integrations into popular project management and collaboration tools like Jira, Trello, and Asana, BugHerd fits seamlessly into your existing workflows.

BugHerd's key features include:

• Pinpoint Feedback: Users can directly pinpoint issues on a webpage by highlighting specific elements. This contextual feedback ensures that every comment is clear, actionable, and easy for the development team to understand.
  
  
• Automatic screenshot and tech details capture: Every piece of user feedback automatically captures essential user metadata like the URL, browser, operating system, and screen resolution. This rich context helps teams diagnose problems faster and improves the feedback loop.
  
  
• Collaboration Tools: BugHerd facilitates seamless team collaboration with built-in task management features. Feedback items turn into trackable tasks on a Kanban-style board, making it easy to assign issues, prioritize bug reports, and manage feature requests all in one place.
  
  
• Visual Feedback Tools: As a leader in visual feedback tools, BugHerd makes it simple to collect feedback through screenshots and annotations directly on the page — no need for complicated feedback forms or disconnected emails.
  
  
• Integration with Project Management and Collaboration Tools: BugHerd integrates with popular project management tools like Trello, Jira, Asana, and ClickUp, ensuring feedback seamlessly fits into your existing workflows.
  
  
• Public Feedback Widget: Continue collecting user feedback after launch with BugHerd’s feedback button, allowing real users to leave actionable feedback on live websites.

BugHerd replaces messy spreadsheets and scattered email threads with an organized, visual feedback system. Instead of manually copying and pasting screenshots or compiling feedback from multiple sources, BugHerd lets users leave comments directly on a live website. 

Each comment is automatically captured with all the technical context needed to resolve the issue quickly — including screenshots, browser info, and page URL. This streamlines the entire feedback loop and ensures nothing gets lost in translation.

BugHerd is built for anyone involved in building, reviewing, or maintaining websites — including designers, developers, marketers, content editors, and project managers — who need a faster, more visual way to collect and manage website feedback."

Whether you're part of an in-house team or working with clients externally, BugHerd makes it easy to pin feedback directly to elements on a webpage, turning comments into actionable tasks. It’s especially valuable for digital agencies, product teams, UX professionals, and QA testers who want to streamline collaboration, reduce back-and-forth, and keep feedback organized in one place.

Absolutely. You can use BugHerd on staging, development, or live environments — wherever feedback matters.

Most teams are up and running in minutes. Just install the BugHerd code snippet or browser extension and start collecting feedback.

A free version of BugHerd is available via its 7-day free trial.   You'll have access to all the essential features so you can check out how BugHerd can work for you.

Start your free trial

BugHerd offers excellent value without compromising on functionality. Plans start at $41/month, which offers unlimited projects and unlimited guests. BugHerd pricing plans

Yes! BugHerd is designed for non-technical users. Clients just click and comment — no logins or onboarding needed.