Show and tell with BugHerd’s video feedback

Create walkthroughs to give feedback and report bugs on your website with BugHerd’s video feedback. It’s the easy way to leave feedback on multi-step interactions, animations, and anything else that’s difficult-to-describe with written words alone.

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Video screen captures make website feedback clearer and better


Report website glitches and bugs better with short, online screen captures.

Capture context such as prior steps to make replicating issues easier.

Add audio, to capture verbal feedback and the why of requested changes.

Keep your video annotation short and sharp with the handy 1 min timer.

How to create video feedback

Our customers say the nicest things!

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"The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers."

Daniel Billingham,
Senior Product Designer

Your questions answered about BugHerd’s Video feedback

BugHerd collects visual feedback, complete with a screenshot, annotation and metadata, making it a great tool for website content writing and reviewing. 

BugHerd offers an all-in-one solution for tracking and managing content feedback. The feedback is sent directly into BugHerd’s Task Board, a kanban-like environment for website content management teams to manage and act on the feedback.

Take a look at the list of the frequently asked questions (right) to get to know BugHerd better.

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Which browsers can I use video feedback with?
You can use video feedback with Chrome, Safari, Firefox and Edge
How long can I record a video using BugHerd?
Video recordings can be up a minute long. BugHerd includes a handy countdown timer, so you don’t unexpectedly run out of time.
Do I need to install anything?
There’s two ways to set BugHerd up to get feedback on a website. You can embed a JavaScript snippet into the “head” of your website or you can install a browser extension to your preferred browser.
Do my visitors/users need to install anything?
If you use the javascript snippet, your visitors and guests won't need to install anything to use video feedback. They just need to accept your invite and sign up as a guest to BugHerd.
Where is the feedback sent?
BugHerd turns the feedback provided into tasks on a kanban style Task Board. Using the Task Board, you can sort, assign and track tasks to completion.
Is BugHerd free?

BugHerd has a free 14 day trial. After that simply subscribe to one of our plans from $39 a month.

Can I send the customer feedback to other tools such as Slack or JIRA?
BugHerd integrates natively with Slack, GitHub and Wordpress. Using Zapier or Integromat, you can integrate BugHerd with thousands of other tools, including Jira, Asana, Trello and many other project management tools.