BugHerd - the website feedback tool that makes it easy for your clients to leave feedback.

Let clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

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BugHerd explained in 30 seconds

With BugHerd, feedback is effortless, clients are happier, and you'll run better website projects.

BugHerd is the world's leading website feedback tool that makes it easy for clients to leave feedback on websites. Unlike most other feedback tools, it's a complete, all-in-one website feedback solution, perfect for web development teams.

By replacing outdated methods like emails and spreadsheets, BugHerd provides a visual, intuitive platform where users can pin feedback directly onto a webpage.

Trusted by over 10,000 companies and 350,000 users across 172 countries, BugHerd helps teams collect, manage, and act on website feedback faster — streamlining collaboration between clients, designers, developers, and all other stakeholders.

In-context website feedback

Forget about long email threads or confusing spreadsheets. With BugHerd, your clients and your team can simply click and comment directly on a web page as they review it, ensuring precise feedback on design, functionality, and content.

Automatic capture of technical information

BugHerd captures a screenshot or video with each pin left on the website, plus technical details, like browser, operating system, exact URL and more. All the data you need to resolve bugs and feedback fast.

Task tracking and client collaboration

BugHerd’s integrated Kanban board transforms client feedback on websites into trackable tasks. Assign tasks to your team, prioritize issues, and track them to completion. BugHerd lets you easily manage website feedback, from one central location.

Join 10,000+ companies, 350,000+ users across 172 countries.

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Make it easy to get customer feedback with BugHerd's website feedback tool

Delivering an exceptional customer experience for your website projects relies on gathering valuable feedback seamlessly from both technical and non technical stakeholders. BugHerd is the essential markup app tool that makes it easy for your clients to provide you with in-context feedback, and for your team to review a website during the QA process.

Collect feedback easily

Collect feedback in a timely and actionable way with BugHerd every time. Clients can effortlessly leave annotations on live web pages, images, designs, and PDF documents. BugHerd's platform also supports video feedback, ensuring a comprehensive and interactive communication channel for every project.

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Contextual feedback pinned directly to website elements

BugHerd is the only website markup software that enables users to pin their feedback directly onto the specific elements of a website they are reviewing. This feature is revolutionary, enabling clients and team members to communicate more effectively by attaching comments, suggestions, and issues right where they occur on the page. By eliminating the need for cumbersome email exchanges or external documentation, BugHerd ensures that every piece of feedback is both contextually relevant and actionable, significantly streamlining project workflows and enhancing collaboration.

Get technical data with every line of feedback

BugHerd automatically captures a screenshot and all the associated data. This includes capturing information including the URL, browser, OS, screen resolution, etc. This ensures your web development teams have a holistic understanding of the context of feedback and can resolve issues faster.

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Easy task tracking

Each point of feedback gets turned into a trackable task that automatically populates an in-built Kanban-style project board which brings all the feedback into one location so that it can all be managed, resulting in quicker feedback resolution. Assign tasks to your team, prioritize issues, and track them to completion.

You can also share the project board with clients to track all the progress and handle back and forth commenting in each individual task.

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Seamless integration with other tools

To streamline workflow further, BugHerd's feedback tool integrates with popular web apps such as project management, customer support, and CRM tools. These include Trello, Asana, ClickUp, Jira, GitHub, WordPress, MS Teams, Slack, Zapier, and many more.

This ensures that BugHerd fits seamlessly into existing workflows, enhancing collaboration and efficiency.

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Receive ongoing feedback to make sure your website is always up-to-date

Once a website goes live, you can continue to receive feedback and bug reports via BugHerd's Public Feedback Widget which lets you quickly and easily collect user feedback from general website visitors.

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Pricing and value for money

BugHerd provides affordable pricing, starting at $41 per month for unlimited projects and unlimited guests, offering great value for money. Every plan comes with key features, essential integrations, and powerful tools, making BugHerd a budget-friendly choice for teams seeking a complete solution for their website feedback process.

Whether you’re a small team just getting started or a larger organization managing complex web apps and live websites, BugHerd’s flexible pricing plans ensure you get the functionality you need without overpaying.

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BugHerd vs its Major Competitors

Visual website feedback collection

Annotate websites, PDFs & images

Feedback pinned on a web page, directly where issue occurs

Automatic screenshots captured

Automatic capture of user technical details

Capture feedback via video (included)

In-built task management board

Integrates with your favorite tools

Ongoing public feedback collection on websites

No login or account set up for clients

Unlimited projects on lower-tier plans

Unlimited clients users on lower-tier plans

Complete, all-in-one solution for capturing and managing feedback

BugHerd

Marker.io

Usersnap

not PDFs

MarkUp.io

limited

Ruttl

MarkUp Hero

Watch BugHerd in action

See how easy it is for your clients and team to provide feedback. Click on the green dot below to start.

Here are 3 easy tips to great website feedback using BugHerd 👇

BugHerd point-click-comment ... easy website feedback

Tip 1:

Instead of asking for customer feedback surveys and getting users to fill out feedback forms, make it easy by grabbing direct customer feedback on the page while your customer is interacting with it.

Tip 2:

Funnel the feedback into a feedback portal or task board so you have one central location to manage it. No chance of losing insights, or missing important feedback.

Tip 3:

Triage the feedback website data into bugs, feature requests, market research or user behavior to help highlight what needs immediate attention and what you can plan for future updates.

Frequently asked questions

What is a website feedback tool?

A website feedback tool is a piece of software that allows users to leave comments, report bugs, and share suggestions directly on a website. These tools typically let users:

- Click on elements to leave feedback
- Highlight or annotate areas on the page
- Submit screenshots or screen recordingsInclude technical details (like browser info or console logs)

Traditional customer feedback methods like website surveys, on-page surveys, and feedback forms are a thing of the past. Modern teams need a faster, more efficient way to collect feedback directly from users and clients.

"By integrating website feedback tools, businesses can gain valuable insights, refine their UX strategy, and enhance engagement. A combination of adaptive design and real-time user feedback is the key to building a website that truly meets customer needs." WPFastestCache.com

Why is BugHerd a better way to manage website feedback?

BugHerd is the best website feedback tool for web development teams because with BugHerd, gathering feedback is quick and easy as clients simply pin comments and highlight specific elements on a live website. Every piece of user feedback is captured with full context, including a screenshot, browser details, operating system, and page URL, giving your development team everything they need to resolve issues faster.

BugHerd also turns every piece of user feedback into a trackable task on a Kanban-style board, streamlining the entire feedback process. No more chasing down bug reports or manually sorting through scattered feedback — everything stays organized in one central location.

With powerful integrations into popular project management and collaboration tools like Jira, Trello, and Asana, BugHerd fits seamlessly into your existing workflows.

Agencies like PaperStreet have detailed how they use BugHerd to simplify client reviews during site launches. Read more about it.

What key features does BugHerd include?

BugHerd's key features include:
‍
- Pinpoint Feedback: Users can directly pinpoint issues on a webpage by highlighting specific elements. This contextual feedback ensures that every comment is clear, actionable, and easy for the development team to understand.
‍
- Contextual Information: Every piece of user feedback automatically captures essential user metadata like the URL, browser, operating system, and screen resolution. This rich context helps teams diagnose problems faster and improves the feedback loop.
‍
- Collaboration Tools: BugHerd facilitates seamless team collaboration with built-in task management features. Feedback items turn into trackable tasks on a Kanban-style board, making it easy to assign issues, prioritize bug reports, and manage feature requests all in one place.
‍
- Visual Feedback Tools: As a leader in visual feedback tools, BugHerd makes it simple to collect feedback through screenshots and annotations directly on the page — no need for complicated feedback forms or disconnected emails.
‍
- Integration with Project Management and Collaboration Tools: BugHerd integrates with popular project management tools like Trello, Jira, Asana, and ClickUp, ensuring feedback seamlessly fits into your existing workflows.
‍
- Public Feedback Widget: Continue collecting user feedback after launch with BugHerd’s feedback button, allowing real users to leave actionable feedback on live websites.

BugHerd stands out with its intuitive interface and direct feedback capabilities. Clients can quickly markup website feedback which you can then easily manage, making the website review process run smoothly.

How does BugHerd compare to traditional feedback methods like spreadsheets or email?

BugHerd replaces messy spreadsheets and scattered email threads with an organized, visual feedback system. Instead of manually copying and pasting screenshots or compiling feedback from multiple sources, BugHerd lets users leave comments directly on a live website. Each comment is automatically captured with all the technical context needed to resolve the issue quickly — including screenshots, browser info, and page URL. This streamlines the entire feedback loop and ensures nothing gets lost in translation.

Who is BugHerd designed for?

BugHerd is built for anyone involved in building, reviewing, or maintaining websites — including designers, developers, marketers, content editors, and project managers — who need a faster, more visual way to collect and manage website feedback.

According to Geekflare "BugHerd is a valuable tool for web developers, UX/UI design teams, and project managers who need a streamlined way to collect and manage feedback on websites and digital projects."

Whether you're part of an in-house team or working with clients externally, BugHerd makes it easy to pin feedback directly to elements on a webpage, turning comments into actionable tasks. It’s especially valuable for digital agencies, product teams, UX professionals, and QA testers who want to streamline collaboration, reduce back-and-forth, and keep feedback organized in one place.

How does BugHerd help teams gain better customer insights through website feedback?

BugHerd stands out by making customer insights easy to collect, understand, and act on, all directly from your website.

Instead of relying on disconnected tools or vague form submissions, BugHerd allows users to leave feedback in context, pinned to specific elements on the page. Every piece of feedback includes helpful technical details like screenshots, browser info, and screen resolution, giving your team full visibility into the customer experience.

This real-time, visual feedback is automatically organized into actionable tasks on BugHerd’s integrated Kanban board, helping teams identify trends, prioritize improvements, and deliver a better website experience based on real customer input.

How do I get started with BugHerd?

A free version of BugHerd is available via its 7-day free trial. You'll have access to all the essential features so you can check out how BugHerd can work for you.
‍Start your free trial

‍BugHerd offers excellent value without compromising on functionality. Plans start at $41/month, which offers unlimited projects and unlimited guests. BugHerd pricing plans

Providing the best customer experience is what it's all about

If you're not satisfied within 60 days of purchase, contact us and we'll refund your subscription.

BugHerd - the website feedback tool that makes it easy for your clients to leave feedback.

Let clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

With BugHerd, feedback is effortless, clients are happier, and you'll run better website projects.

In-context website feedback

Automatic capture of technical information

Task tracking and client collaboration

Join 10,000+ companies, 350,000+ users across 172 countries.

Make it easy to get customer feedback with BugHerd's website feedback tool

Collect feedback easily

Contextual feedback pinned directly to website elements

Get technical data with every line of feedback

Easy task tracking

Seamless integration with other tools

Receive ongoing feedback to make sure your website is always up-to-date

Pricing and value for money

BugHerd vs its Major Competitors

Visual website feedback collection

Annotate websites, PDFs & images

Feedback pinned on a web page, directly where issue occurs

Automatic screenshots captured

Automatic capture of user technical details

Capture feedback via video (included)

In-built task management board

Integrates with your favorite tools

Ongoing public feedback collection on websites

No login or account set up for clients

Unlimited projects on lower-tier plans

Unlimited clients users on lower-tier plans

Complete, all-in-one solution for capturing and managing feedback

BugHerd

Marker.io

Usersnap

MarkUp.io

Ruttl

MarkUp Hero

Watch BugHerd in action

Here are 3 easy tips to great website feedback using BugHerd 👇

Tip 1:

Tip 2:

Tip 3:

But don't just take our word for it.Customers love us.

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Chris S

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Frequently asked questions

What is a website feedback tool?

Why is BugHerd a better way to manage website feedback?

What key features does BugHerd include?

How does BugHerd compare to traditional feedback methods like spreadsheets or email?

Who is BugHerd designed for?

How does BugHerd help teams gain better customer insights through website feedback?

How do I get started with BugHerd?

Providing the best customer experience is what it's all about

Hi 👋I’m Steve, CEO here at BugHerd.Our users love BugHerd. And that’s why we’ve been around for over a decade.We think you’ll love it too. And that’s why we’re offering a 60-day money back guarantee.Start your visual feedback collection journey today with BugHerd.

But don't just take our word for it.
Customers love us.

Hi 👋

I’m Steve, CEO here at BugHerd.

Our users love BugHerd. And that’s why we’ve been around for over a decade.

We think you’ll love it too. And that’s why we’re offering a 60-day money back guarantee.

Start your visual feedback collection journey today with BugHerd.