BUGHERD AND JIRA BUG TRACKING TOOL

Jira software was originally designed as a bug and issue tracking tool. Beloved in the developer community, it has extended to become a management tool for work and projects. It’s particularly useful when working with Agile methodologies.

Like Jira, BugHerd began as bug tracking software, but has shifted to being a website and application review and feedback tool.

BugHerd turns the feedback provided into tasks on a kanban style Task Board. Using the Task Board, you can sort, assign and track tasks to completion.

Developers describe BugHerd as “simple issue tracking for web developers”. It’s a layer over a website where bugs can be captured and managed without the reporter needing to include technical information such as their operating system or the browser they’re using. This simplicity makes it incredibly easy to use with clients who may or may not have the same technical appreciation as the web development team.

Jira helps “plan, track and release great software”. While it began life as a Jira bug tracking tool, it has evolved into a powerful work management tool for agile software development teams. It breaks sizable projects down into manageable chunks of work and helps development teams ship faster to customers. Entire projects work from early requirements through to test case management can be tracked and reported on using Jira.

Like a lot of powerful tools, it can be overwhelming to those who don’t use it frequently, and getting customers with little technical knowledge to report issues and bugs through Jira bug tracking tool can be challenging. BugHerd can help with that challenge, it's the perfect bug tracking tool for Jira.

You need to have current plans for both Jira Software Server and BugHerd to integrate them. You will also need to have a project set up for Bugherd.

You are nearly there. BugHerd is the ideal bug tracking tool for Jira.

BugHerd integrates natively with Slack, GitHub and Wordpress. Using Zapier or Integromat, you can integrate BugHerd with thousands of other tools, including Jira, Asana, Trello and many other project management tools

There are a number of triggers and actions you can choose to transfer information between BugHerd and Jira bug tracking tools. For a complete list, please refer to our support documentation.

You can’t transfer the screenshot from BugHerd to Jira, however a "share_url" link is included which enables your developers to login so they're only 1 click away from viewing the screenshot from Jira.

You can set up zaps that trigger from BugHerd and have an action in Jira, or vice versa. So yes, you can close tasks in Jira and have them close in BugHerd too.