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Overview

Discover the best way to get feedback from your clients

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Easy website annotations

Get clear, actionable feedback from your clients

bugherd feedback pinned to webpage

Client collaboration NEW

Work smarter with clients on all projects

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Feedback on designs & deliverables

Discover the best way to get feedback from your clients

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Actionable bug reports

Automatically capture the technical data to resolve bugs

technical info captured with bugherd

Integrated kanban board

View and manage tasks in one place

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Video feedback 🎥

Record and share interactive feedback sessions

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Public feedback

Get feedback from all website visitors

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OverviewEasy website annotationsClient collaboration NEWFeedback on designs & deliverablesActionable bug reportsIntegrated kanban boardVideo feedback 🎥Public feedback
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All integrations (20)AsanaClickUpMonday.comTrelloProductive NEWTeamwork NEWSlackMS Teams NEWJiraLinearFullStoryLogRocketGitHubLambdaTestHarvestTime DoctorDrupalWordPressFirmaoMakeZapierIntegrately
Pricing
Who BugHerd is fornav dropdown
Marketing agencies POPULARWeb development agencies POPULARIn-house teamsUAT testing POPULARWebsite feedback POPULARBug tracking POPULAROnline proofing NEWOnline Learning POPULAReCommerceCustomers stories
Blog
Resourcesnav dropdown
Help DocsAPI DocsHow-To VideosContact usBook a DemoStatusWebinars & Events
Start free trial
Book a demo

BugHerd - the website feedback tool that makes it easy for your clients to leave feedback.

Let clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

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Have questions about BugHerd? Book a demo.
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No credit card required.

With BugHerd, feedback is effortless, clients are happier, and you'll run better website projects.

In-context website feedback

Forget about long email threads or confusing spreadsheets. With BugHerd, your clients and your team can simply click and comment directly on a web page as they review it, ensuring precise feedback on design, functionality, and content.

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Automatic capture of technical information

BugHerd captures a screenshot or video with each pin left on the website, plus technical details, like browser, operating system, exact URL and more. All the data you need to resolve bugs and feedback fast.

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Task tracking and client collaboration

BugHerd’s integrated Kanban board transforms client feedback on websites into trackable tasks. Assign tasks to your team, prioritize issues, and track them to completion. BugHerd lets you easily manage website feedback, from one central location. 

Join 10,000+ companies, 350,000+ users across 172 countries.

See what they have to say about us
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Optimize the customer experience and make it easy to get in-context feedback on your website

Delivering an exceptional customer experience for your website projects relies on gathering valuable feedback seamlessly from both technical and non technical stakeholders. BugHerd is the essential markup app tool that makes it easy for your clients to provide you with in-context feedback, and for your team to review a website during the QA process.

Collect feedback easily

Collect feedback in a timely and actionable way with BugHerd every time. Clients can effortlessly leave annotations on live web pages, images, designs, and PDF documents. BugHerd's platform also supports video feedback, ensuring a comprehensive and interactive communication channel for every project.
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Contextual feedback pinned directly to website elements

BugHerd is the only website markup software that enables users to pin their feedback directly onto the specific elements of a website they are reviewing. This feature is revolutionary, enabling clients and team members to communicate more effectively by attaching comments, suggestions, and issues right where they occur on the page. By eliminating the need for cumbersome email exchanges or external documentation, BugHerd ensures that every piece of feedback is both contextually relevant and actionable, significantly streamlining project workflows and enhancing collaboration.

Get technical data with every line of feedback

BugHerd automatically captures a screenshot and all the associated data. This includes capturing information including the URL, browser, OS, screen resolution, etc. This ensures your web development teams have a holistic understanding of the context of feedback and can resolve issues faster.
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Easy task tracking

Each point of feedback gets turned into a trackable task that automatically populates an in-built Kanban-style project board which brings all the feedback into one location so that it can all be managed, resulting in quicker feedback resolution.  Assign tasks to your team, prioritize issues, and track them to completion.  

You can also share the project board with clients to track all the progress and handle back and forth commenting in each individual task.
Learn more
full suite of BugHerd integrations

Seamless integration with other tools

To streamline workflow further, BugHerd integrates with popular web apps such as project management, customer support, and CRM tools.  These include Trello, Asana, ClickUp, Jira, GitHub, WordPress, MS Teams, Slack, Zapier, and many more.

This ensures that BugHerd fits seamlessly into existing workflows, enhancing collaboration and efficiency.
See all integrations

Receive ongoing feedback to make sure your website is always up-to-date

Once a website goes live, you can continue to receive feedback and bug reports via BugHerd's Public Feedback Widget which lets you quickly and easily collect user feedback from general website visitors.
Learn more
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Watch BugHerd in action

See how easy it is for your clients and team to provide feedback. Click on the green dot below to start.

Here are 3 easy tips to great website feedback using BugHerd 👇

bugherd feedback pinned to webpage

Tip 1:

Instead of asking for customer feedback surveys and getting users to fill out feedback forms, make it easy by grabbing direct customer feedback on the page while your customer is interacting with it.

Tip 2:

Funnel the feedback into a feedback portal or task board so you have one central location to manage it. No chance of losing insights, or missing important feedback.

image of task board in new ui
image of task board in new ui

Tip 3:

Triage the feedback data into bugs, feature requests, market research or user behavior to help highlight what needs immediate attention and what you can plan for future updates.

But don't just take our word for it.
Customers love us.

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Sam Duncan 📱📏 🌱

@SamWPaquet

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"@bugherd where have you been all my life??
‍
We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "

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Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

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Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

Read case study
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Mark B

Developer

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“A no-brainer purchase for any agency or development team.”

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Kate L

Director of Operations

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"Vital tool for our digital marketing agency.”

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Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

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Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

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Chris S

CEO & Creative Director

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“Our clients LOVE it”

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Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

Frequently asked questions

How can can website feedback tools help with bug tracking?
Feedback software like BugHerd, offer specialized features for pinpointing and reporting bugs directly on the website. Users can easily mark areas of concern, allowing developers to see issues in context and resolve them more efficiently.
Why is BugHerd the right website feedback tool for me?
Customer feedback forms, website surveys and on page surveys are thing of the past!  With a website feedback tool like BugHerd, collecting user feedback is quick because it's easy for your clients to comment and highlight issues on a web page.  Making it easy for your clients to provide feedback will increase will increase customer satisfaction throughout the project.
What unique features does BugHerd offer?
BugHerd stands out with its intuitive interface and direct feedback capabilities. Clients can quickly markup website feedback which you can then easily manage, making the website review process run smoothly.
Unique features include:
• Pinpoint Feedback: Users can directly pinpoint issues on a webpage.
• Contextual Information: BugHerd captures essential technical details alongside feedback.
• Collaboration Tools: Facilitates team collaboration with easy-to-use management features.
How does BugHerd enhance the feedback management process?
The BugHerd web app streamlines feedback management and makes collecting customer feedback easy via it's point-click-comment feature. Its integrated tools ensure that feedback is organized, and prioritized, with actionable insights, making it quick and simple for teams to respond to feedback effectively.
Can BugHerd benefit all departments of a business?
Absolutely. From marketing to product development, every department can leverage the insights gathered from BugHerd to improve their strategies and outputs.
How does BugHerd simplify analyzing feedback?
BugHerd's automated tools make feedback analysis straightforward and efficient. With its ability to categorize and prioritize feedback, BugHerd helps teams focus on the most critical issues, ensuring timely and relevant responses to user needs.
What sets BugHerd apart in terms of customer insights?
BugHerd's unique approach to collecting contextual feedback sets it apart. It not only gathers user opinions but also provides detailed information about the user's environment, helping teams understand and resolve issues more effectively.
How does BugHerd aid in continuous website improvement?
By providing a clear, user-friendly interface for the collection of feedback and bug tracking, BugHerd encourages ongoing user engagement, leading to continuous insights and opportunities for website enhancement.
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