BugHerd - the annotation tool that makes it easy for your clients to leave website feedback

Q: What is a website annotation tool?

A website annotation tool allows users to provide feedback on a website or online document, streamlining the feedback process during design or development. Tools like BugHerd offer a simple way to collect and manage feedback directly on live websites. Other types of annotation tools include those used for labeling data for machine learning, such as marking objects in images, transcribing audio, or tagging text.

Q: What key features does BugHerd include?

BugHerd includes pinpoint visual feedback, contextual information capture (URL, browser, OS, screen resolution), collaboration tools with a built-in Kanban board, visual feedback tools like screenshots and annotations, and seamless integration with project management tools like Trello, Jira, Asana, and ClickUp.

Q: How does BugHerd help with the review loop?

BugHerd streamlines the review loop during website, software development, design, and content creation projects by capturing real-time feedback. It works like object detection in AI—pinpointing elements on a page for accurate issue resolution. Feedback is easily translated into development tasks, helping teams address client requests effectively.

Q: What makes BugHerd different from other annotation software?

BugHerd's unique point, click, and pin feedback system enables users to highlight and annotate live web pages with virtual sticky notes. Its intuitive interface, built-in Kanban task board, and easy onboarding set it apart from traditional website markup platforms, simplifying the feedback and annotation process.

Q: Can website annotations be considered part of a data labeling process?

Yes. When users leave visual feedback via BugHerd, they’re effectively tagging parts of the website with context, similar to a data labeling process in machine learning. This input helps teams prioritize, categorize, and resolve issues efficiently.

Q: Can I use BugHerd to annotate PDFs or other file types?

BugHerd is designed for visual feedback on live websites and HTML files. To annotate PDFs or other static files, embed them in a webpage to enable contextual feedback, similar to annotating any web element. This approach supports clear input and streamlined collaboration for content previews or static documents.

Q: What level of support does BugHerd provide?

BugHerd offers support through email, in-product documentation, and video guides. Deluxe and Enterprise plans include priority support for faster issue resolution.

In-context website feedback - every time!

Clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

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With BugHerd, annotations are effortless, clients are happier, and you'll run better website projects.

BugHerd is the world's leading website feedback tool that makes it easy for clients to leave feedback on websites. Unlike most other feedback tools, it's a complete, all-in-one website feedback solution, perfect for web development teams.

By replacing outdated methods like emails and spreadsheets, BugHerd provides a visual, intuitive platform where users can pin feedback directly onto a webpage.

Trusted by over 10,000 companies and 350,000 users across 172 countries, BugHerd helps teams collect, manage, and act on website feedback faster — streamlining collaboration between clients, designers, developers, and all other stakeholders.

In-context feedback on web pages, PDF documents, images, and more

With BugHerd, your clients and your team can simply click and comment directly on a web page or other files, as they review them, ensuring precise feedback on design, functionality, and content.

Essential technical data is captured automatically

BugHerd captures a screenshot or video with each pin left on the website, and also logs the user's technical info such as browser, URL, operating system, screen resolution, and more.

Simple task tracking

All annotations are automatically routed as annotation tasks to BugHerd's in-built Kanban task board for easy tracking and management. Assign tasks to your team, prioritize issues, and track them to completion.

Join 10,000+ companies, 350,000+ users across 172 countries.

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Why you should use the BugHerd annotation tool

When it comes to annotation software, BugHerd leads the way. It can't be compared to a free annotation tool as it provides users with much more functionality and flexibility.

Clients love using BugHerd!

BugHerd's user friendly interface speeds up the annotation process

BugHerd is the only annotation tool that enables users to pin their feedback directly onto the specific section of a page. By pinning comments and reporting on issues right where they occur on the page, there’s no confusion or ambiguity and it’s quick for clients and your development team members to communicate. BugHerd includes video recording functionality which helps provide more comprehensive and accurate feedback.

Say goodbye to complicated email threads, spreadsheets and even Word documents. BugHerd greatly simplifies the review process.

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Technical data is captured automatically, saving you hours of time

Automatically attached to every user annotation is technical data like browser info, operating system, exact website URL, screen resolution, and even the element where the problem occurs.

This technical information is automatically captured by BugHerd and will eliminate any tedious back and forth for the person annotating, as well as the team collecting feedback.

Everything you need to manage feedback and bug reports will be available so that they can be resolved quickly and you can keep projects moving.

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Manage all annotations from a single location

All annotations automatically feed into a user-friendly Kanban-style task board for easy management and tracking. Your annotation projects will run smoothly as all tasks are centralized onto one board, so that you don’t miss a thing.

Managing your projects is easy as you're able to prioritize feedback, as well as label and assign tasks to team members, to easily manage the workflow and project timeline. View your own list of annotations, or see the entire team's. BugHerd’s advanced editing features will help you manage your project efficiently and deliver customer value.

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Integrate with popular project management tools to streamline your workflow

The BugHerd annotation tool also connects seamlessly with a range of popular project management, web development, customer support and CRM tools such as ClickUp, Monday.com, Trello, Asana, Jira, Git Hub, Slack, and many more. It also integrates with Zapier so you can create custom integrations. Connecting to your existing tools will create workflows that are streamlined, and ensure smooth communication and collaboration across platforms.
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Send as much or as little information as you desire between BugHerd and your existing project management tools to keep your annotation projects moving.

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Receive ongoing feedback to make sure your website is always up-to-date

Once a website goes live, you can continue to receive feedback and bug reports via BugHerd's Public Feedback Widget which lets you quickly and easily collect user feedback from general website visitors.

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Pricing and value for money

BugHerd provides affordable pricing, starting at $41 per month for unlimited projects and unlimited guests, offering great value for money. Every plan comes with key features, essential integrations, and powerful tools, making BugHerd a budget-friendly choice for teams seeking a complete solution for their website feedback process.

Whether you’re a small team just getting started or a larger organization managing complex web apps and live websites, BugHerd’s flexible pricing plans ensure you get the functionality you need without overpaying.

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BugHerd vs other platforms

Visual website feedback collection

Annotate websites, PDFs & images

Feedback pinned on a web page, directly where issue occurs

Automatic screenshots captured

Automatic capture of user technical details

Capture feedback via video (included)

In-built task management board

Integrates with your favorite tools

Ongoing public feedback collection on websites

No login or account set up for clients

Unlimited projects on lower-tier plans

Unlimited clients users on lower-tier plans

Complete, all-in-one solution for capturing and managing feedback

BugHerd

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Marker.io

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Minimal set up for a fast start

Get BugHerd's browser extension and start marking up web pages and documents, and providing feedback faster.

Real-time notifications

BugHerd ensures that the right people are notified at the right time with real-time notifications whenever a text annotation or any other type of annotation occurs. This way they'll never miss comments and keep communication flowing.

User access

Choose who has access to what in BugHerd. Just want clients to leave feedback without seeing the task board? Can do. Need to have comments only between the team working on a task? BugHerd allows you to adjust the visibility settings, enabling each team to concentrate on their specific project tasks.

Security and privacy

At BugHerd we take the privacy and security of our clients' data very seriously. We are committed to providing a secure environment and apply best practices to minimize risk. The platform is designed to protect your data from threats by applying security principles at every layer, while maintaining high performance.

Read more about BugHerd's security.

Customize to suit

Save time and create custom workflows to help streamline the way you and your team work; improving efficiency across the entire process, enabling users to easily leave detailed feedback, and ensuring that tasks are completed in a structured and organized way.
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BugHerd’s custom workflows allow you to set up each project the way you want, adding the relevant team members and tailoring the sequences of tasks to suit your team’s preference. You can even make BugHerd your own by adding your logo.

See how simple it is to annotate using the BugHerd annotation tool

Simply click on the green dots to see how it works.

Watch BugHerd in action

1

From the sidebar, select if you want to annotate an element of the page, the whole page, or use the video annotation tool to record your feedback.

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Pin feedback to an element on the page by clicking on it. BugHerd captures a screenshot, which you can annotate.

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A pin appears on the page. Click it to view the details of your annotation, including the browser and operating system info BugHerd captured for you.

BugHerd is for web developments teams that want to run successful web projects

Whether you're working on a single project, part of a small team or a larger group, annotating with BugHerd is easy as users are able to markup website feedback and comment without needing to learn a complicated system.
For designers who need design feedback, and project managers who manage the feedback process, it's a collaborative annotation tool that makes collecting and managing feedback on designs and websites simple, saving hours of wasted time in follow ups, and allowing your team to resolve issues faster.

BugHerd is an all-in-one annotation tool and bug tracker, designed for:

Clients love using BugHerd for bug tracking because it's easy

For your clients

It's a fool-proof way to leave valuable feedback and point out website issues without having to deal with complicated defect tracking tools. The user interface is intuitive and leaving feedback is quick and easy.

For project managers

It's an end-to-end website project management software that makes collecting and managing feedback on designs and websites simple, saving hours of wasted time in follow ups.

BugHerd makes it easy for web dev teams to keep track of all the bug reports and action them quickly.

For web and software development teams

It's an efficient bug tracking tool that makes it easy to collect and resolve bug reports, because user feedback is contextual and all the technical data is captured automatically.

Your questions answered about the BugHerd annotation tool and the annotation process.

What is a website annotation tool?

There are a number of different types of annotation tools available. Some annotation tools, such as BugHerd, are designed to enable a user to provide feedback on a website or online document. They offer a simple way to give and collect feedback during a design or web development project.

With other types of annotation tools users can label or tag data, making it usable for various applications, particularly in machine learning. These tools enable users to add metadata to raw data, such as marking objects in images, transcribing speech in audio files, or tagging parts of text.

Below is an overview of the different types of annotation tools available. Which online annotation tool you use depends on your objective and the type of file formats you require annotated.
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Website Feedback Tools
Bug Tracking and Reporting Tools
Image Annotation Tools
Text Annotation Tools
Audio Annotation Tools
Video Annotation Tools
Cross-Modal Annotation Tools
Data annotation tools
Computer science annotation tools

"Website annotations provide a clear and concise way to communicate instructions, feedback, and ideas among team members, clients, and website visitors."
— Webvizio

What key features does BugHerd include?

BugHerd's key features include:

Pinpoint Feedback: Users can directly pinpoint issues on a webpage by highlighting specific elements. Users add sticky notes digitally to a web page and this contextual feedback ensures that every comment is clear, actionable, and easy for the development team to understand.

Contextual Information: Every piece of user feedback automatically captures essential user metadata like the URL, browser, operating system, and screen resolution. This rich context helps teams diagnose problems faster and improves the feedback loop.

Collaboration Tools: BugHerd facilitates seamless team collaboration with built-in task management features. Feedback items turn into trackable tasks on a Kanban-style board, making it easy to assign issues, prioritize bug reports, and manage feature requests all in one place.

Visual Feedback Tools: As a leader in visual feedback tools, BugHerd makes it simple to collect feedback through screenshots and annotations directly on the page — no need for complicated feedback forms or disconnected emails.

Integration with Project Management and Collaboration Tools: BugHerd integrates with popular project management tools like Trello, Jira, Asana, and ClickUp, ensuring feedback seamlessly fits into your existing workflows.

How does BugHerd help with the review loop?

BugHerd is a specialized annotation website designed to record and track feedback from websites, PDFs, images, Figma files, designs, and other documents.

BugHerd can be used during website and software development projects and well as design and content creation projects, to help you, your team and your clients share feedback. It can also be used for quality control and user acceptance testing stages of a website development project, and it's great for collecting feedback on an ongoing basis post-launch.

"BugHerd makes it easy to input a large volume of website edits, and as a project manager, it bridges the gap between client requests and development speak."
— Cole N., Digital Accounts Onboarding Specialist, G2 Review

What makes BugHerd different from other annotation software ?

The BugHerd annotation website tool stands out with its unique point, click and pin visual feedback system. It provides simple and intuitive annotation features and an easy way for users to highlight and report issues directly on a page; speeding up the annotation process and reducing communication gaps between teams and stakeholders.

BugHerd is simpler to use than most other website markup platforms. Users can get up and running quickly and start annotating on a live website or document using virtual sticky notes which they pin directly on the element that needs to change. No other website annotation tools offer that function.

hero image of BugHerd's feedback experience

BugHerd's in-built Kanban task board is a great differentiator as you're able to manage all your annotations from the one location, using the one tool.

Can website annotations be considered part of a data labeling process?

Yes! When clients or team members leave visual feedback using BugHerd, they’re essentially tagging or labeling parts of your website with context. This labeled input helps development teams prioritize, categorize, and resolve issues—just like a data labeling pipeline prepares training data for machine learning models.

Can I use BugHerd to annotate PDFs or other file types?

BugHerd is built to collect visual feedback directly on live websites and HTML files, rather than static documents like those in PDF format. To annotate a PDF you simply embed the document in a webpage—turning it into part of your site—so you can leave contextual feedback just like you would on any web element. For teams working with text data or content previews, this approach makes it easy to gather clear input and streamline collaboration.

What level of support does BugHerd provide?

BugHerd offers various support options, including email support, in-product help documentation, and video guides. Deluxe and Enterprise plans also include priority support for quicker issue resolution.
‍More on BugHerd Support
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Is BugHerd free?

You can try the BugHerd annotation website tool for free on a 7-day trial.
Start your free trial now.

What is the pricing structure for BugHerd?

BugHerd offers different pricing plans to accommodate various team sizes and needs. You can find detailed information on the pricing page of the BugHerd website. There are no limits on the number of projects or users that can be managed with BugHerd, ensuring scalability and adaptability.
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60 day money back guarantee.

If you're not satisfied within 60 days of purchase, contact us and we'll refund your subscription.

BugHerd - the annotation tool that makes it easy for your clients to leave website feedback

In-context website feedback - every time!

Clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

With BugHerd, annotations are effortless, clients are happier, and you'll run better website projects.

In-context feedback on web pages, PDF documents, images, and more

Essential technical data is captured automatically

Simple task tracking

Join 10,000+ companies, 350,000+ users across 172 countries.

How to annotate web pages, images, designs and PDFs

Simple to set up using a javascript snippet or through a browser extension

Collaborate and manage your annotation process in one place with BugHerd’s Task Board

Why you should use the BugHerd annotation tool

BugHerd's user friendly interface speeds up the annotation process

Technical data is captured automatically, saving you hours of time

Manage all annotations from a single location

Integrate with popular project management tools to streamline your workflow

Receive ongoing feedback to make sure your website is always up-to-date

Pricing and value for money