The QA and client UAT phase is an important step to delivering a great site, but replicating issues during testing phases can be tricky. Pinpointing issues in a mile-long email, or spreadsheet is tedious and time-consuming. Most website testing tools and QA platforms aren’t cut out for non-technical folk.
BugHerd feedback is different, it is:
Before BugHerd, clients would try to send screenshots with scribbles we couldn't decipher or emails with issues we were often unable to recreate.
Instead of spending hours on back and forth emails and phone calls trying to pinpoint problems, includes BugHerd early into their UAT and feedback process.
Capture, track and resolve issues quickly
Embeddable via JS script or browser extension. Users can log testing feedback instantaneously.
BugHerd feedback will be pinned to the issue, like a sticky-note, enabling access directly from the webpage at any time via the sidebar extension.
Technical info from non-technical folks
No more manually logging QA issues and wading through confusing or inconsistent emails.
Contextual feedback is sent directly to the task management kanban board complete with screenshots, browser, OS & CSS selector data and more.
Collect and manage tasks in one place
The BugHerd sidebar gives you the power of a fully-featured issue management tool.
Change ownership, status, due date, attach files or add comments directly on the page. Allowing your website team to manage QA feedback remotely.