BugHerd LogoBugHerd Logo
Book a demo
Start Free Trial
No credit card required

BugHerd makes it easy for clients to leave website feedback & bug reports.

With BugHerd, bug tracking is easy!

Clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

google icon
Continue with Google
Or sign up with email
arrow icon
green tick icon

No credit card required.

green tick icon

60-day money back guarantee.

Have questions about BugHerd? Book a demo.

Join 10,000+ companies, 350,000+ users across 172 countries.

See what they have to say about us
arrow icon

With BugHerd, bug tracking is effortless, clients are happier, and you'll run better website projects.  

BugHerd is the world's leading website feedback and bug tracking tool that makes it easy for clients to leave feedback and bug reports on websites. Unlike most other feedback tools, it's a complete, all-in-one bug tracking solution, perfect for web development teams.

By replacing outdated methods like emails and spreadsheets, BugHerd provides a visual, intuitive platform where users can pin feedback directly onto a webpage.

Trusted by over 10,000 companies and 350,000 users across 172 countries, BugHerd helps teams collect, manage, and act on website feedback faster — streamlining collaboration between clients, designers, developers, and all other stakeholders.

In-context website feedback

Forget about long email threads or confusing spreadsheets. With BugHerd, your clients and your team can simply click and comment directly on a web page as they review it, ensuring precise feedback on design, functionality, and content.

icon
Automatic capture of technical information

BugHerd captures a screenshot or video with each pin left on the website, plus technical details, like browser, operating system, exact URL and more. All the data you need to resolve bugs and feedback fast.

icon
Task tracking and client collaboration

BugHerd’s integrated Kanban board transforms client feedback on websites into trackable tasks. Assign tasks to your team, prioritize issues, and track them to completion. BugHerd lets you easily manage website feedback, from one central location. 

With BugHerd collecting, tracking and actioning bug reports is easy

Collect bug reports easily

Collect bug reports in a timely and actionable way with BugHerd every time.

Clients can effortlessly leave feedback and bug reports on live web pages, via comments, annotated screenshots, and even video.

All feedback collected automatically flows into a task board, making it easy to track, manage and action.
Learn more

Contextual feedback pinned directly to website elements

BugHerd is the only website markup software that enables users to pin their feedback directly onto the specific elements of a website they are reviewing. This feature is revolutionary, enabling clients and team members to communicate more effectively by attaching comments, suggestions, and issues right where they occur on the page. By eliminating the need for cumbersome email exchanges or external documentation, BugHerd ensures that every piece of feedback is both contextually relevant and actionable, significantly streamlining project workflows and enhancing collaboration.

Get technical data with every bug report

BugHerd automatically captures a screenshot and all the associated data. This includes capturing information including the URL, browser, OS, screen resolution, etc. This ensures your web development teams have a holistic understanding of the context of feedback and can resolve issues faster.
Learn More

Easy task tracking

Each point of feedback gets turned into a trackable task that automatically populates an in-built Kanban-style project board which brings all the feedback into one location so that it can all be managed, resulting in quicker feedback resolution.  Assign tasks to your team, prioritize issues, and track them to completion.  

You can also share the project board with clients to track all the progress and handle back and forth commenting in each individual task.
Learn more
BugHerd integrations

Seamless integration with other tools

To streamline workflow further, BugHerd's feedback tool integrates with popular web apps such as project management, customer support, and CRM tools.  These include Trello, Asana, ClickUp, Jira, GitHub, WordPress, MS Teams, Slack, Zapier, and many more.

This ensures that BugHerd fits seamlessly into existing workflows, enhancing collaboration and efficiency.
See all integrations

Receive ongoing feedback to make sure your website is always up-to-date

Once a website goes live, you can continue to receive feedback and bug reports via BugHerd's Public Feedback Widget which lets you quickly and easily collect user feedback from general website visitors.
Learn more
BugHerd Public Feedback Widget
BugHerd Pricing: excellent value for money

Pricing and value for money

BugHerd provides affordable pricing, starting at $41 per month for unlimited projects and unlimited guests, offering great value for money. Every plan comes with key features, essential integrations, and powerful tools, making BugHerd a budget-friendly choice for teams seeking a complete solution for their website feedback process.

Whether you’re a small team just getting started or a larger organization managing complex web apps and live websites, BugHerd’s flexible pricing plans ensure you get the functionality you need without overpaying.
Learn more

BugHerd vs other platforms

Visual website feedback collection
Annotate websites, PDFs & images
Feedback pinned on a web page, directly where issue occurs
Automatic screenshots captured
Automatic capture of user technical details
Capture feedback via video (included)
In-built task management board
Integrates with your favorite tools
Ongoing public feedback collection on websites
No login or account set up for clients
Unlimited projects on lower-tier plans
Unlimited clients users on lower-tier plans
Complete, all-in-one solution for capturing and managing feedback

BugHerd

✅
✅
✅
✅
✅
✅
✅
✅
✅
✅
✅
✅
✅

Marker.io

✅
✅
❌
❌
✅
❌
❌
✅
❌
✅
❌
❌
❌

Usersnap

✅
not PDFs
❌
✅
✅
❌
❌
✅
✅
✅
❌
❌
❌

MarkUp.io

✅
✅
❌
❌
❌
❌
❌
✅
limited
✅
❌
✅
❌

Ruttl

✅
✅
❌
✅
❌
✅
✅
✅
✅
✅
❌
✅
❌

MarkUp Hero

✅
✅
❌
✅
❌
❌
❌
✅
❌
✅
❌
✅
❌
Visual website feedback collection

BugHerd

✅

Marker.io

✅

Usersnap

✅

MarkUp.io

✅

Ruttl

✅

MarkUp Hero

✅

Annotate websites, PDFs & images

BugHerd

✅

Marker.io

✅

Usersnap

not PDFs

MarkUp.io

✅

Ruttl

✅

MarkUp Hero

✅

Feedback pinned on a web page, directly where issue occurs

BugHerd

✅

Marker.io

❌

Usersnap

❌

MarkUp.io

❌

Ruttl

❌

MarkUp Hero

❌

Automatic screenshots captured

BugHerd

✅

Marker.io

❌

Usersnap

✅

MarkUp.io

❌

Ruttl

✅

MarkUp Hero

✅

Automatic capture of user technical details

BugHerd

✅

Marker.io

✅

Usersnap

✅

MarkUp.io

❌

Ruttl

❌

MarkUp Hero

❌

Capture feedback via video (included)

BugHerd

✅

Marker.io

❌

Usersnap

❌

MarkUp.io

❌

Ruttl

✅

MarkUp Hero

❌

In-built task management board

BugHerd

✅

Marker.io

❌

Usersnap

❌

MarkUp.io

❌

Ruttl

✅

MarkUp Hero

❌

Integrates with your favorite tools

BugHerd

✅

Marker.io

✅

Usersnap

✅

MarkUp.io

✅

Ruttl

✅

MarkUp Hero

✅

Ongoing public feedback collection on websites

BugHerd

✅

Marker.io

❌

Usersnap

✅

MarkUp.io

limited

Ruttl

✅

MarkUp Hero

❌

No login or account set up for clients

BugHerd

✅

Marker.io

✅

Usersnap

✅

MarkUp.io

✅

Ruttl

✅

MarkUp Hero

✅

Unlimited projects on lower-tier plans

BugHerd

✅

Marker.io

❌

Usersnap

❌

MarkUp.io

❌

Ruttl

❌

MarkUp Hero

❌

Unlimited clients users on lower-tier plans

BugHerd

✅

Marker.io

❌

Usersnap

❌

MarkUp.io

✅

Ruttl

✅

MarkUp Hero

✅

Complete, all-in-one solution for capturing and managing feedback

BugHerd

✅

Marker.io

❌

Usersnap

❌

MarkUp.io

❌

Ruttl

❌

MarkUp Hero

❌

Capture the website bugs, no matter the platform

Easy to use, easy to install. BugHerd can be installed on your website with either a browser extension or javascript code.

BugHerd is for web developments teams that want to run successful web projects

Whether you're working on a single project, part of a small team or a larger group, annotating with BugHerd is easy as users are able to markup website feedback and comment without needing to learn a complicated system.   
For designers who need design feedback, and project managers who manage the feedback process, it's a collaborative annotation tool that makes collecting and managing feedback on designs and websites simple, saving hours of wasted time in follow ups, and allowing your team to resolve issues faster.

BugHerd is an all-in-one annotation tool and bug tracker, designed for:
Clients love using BugHerd for bug tracking because it's easy

For your clients

It's a fool-proof way to leave valuable feedback and point out website issues without having to deal with complicated defect tracking tools. The user interface is intuitive and leaving feedback is quick and easy.

BugHerd makes it easy for project managers to manage website development projects

For project managers

It's an end-to-end website project management software that makes collecting and managing feedback on designs and websites simple, saving hours of wasted time in follow ups.

BugHerd makes it easy for web dev teams to keep track of all the bug reports and action them quickly.

For web and software development teams

It's an efficient bug tracking tool that makes it easy to collect and resolve bug reports, because user feedback is contextual and all the technical data is captured automatically.

But don't just take our word for it.
Customers love us.

award iconaward iconaward iconaward iconaward icon
image of customer
Sam Duncan 📱📏 🌱

@SamWPaquet

icon of review source

"@bugherd where have you been all my life??
‍
We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "

image of customer
Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

image of customer
Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

Read case study
image of customer
Mark B

Developer

icon of review source

“A no-brainer purchase for any agency or development team.”

image of customer
Kate L

Director of Operations

icon of review source

"Vital tool for our digital marketing agency.”

image of customer
Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

image of customer
Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

image of customer
Chris S

CEO & Creative Director

icon of review source

“Our clients LOVE it”

image of customer
Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

Your questions answered about BugHerd.

BugHerd collects website feedback, complete with a screenshot, annotation and metadata. Website feedback that's ready for the team to action, even from non-technical folk.

While other bug reporters may require different applications to manage the website feedback, BugHerd offers an all-in-one solution. Website and software bugs are sent directly into BugHerd’s Task Board, a kanban-like environment for design and development teams to manage and act on the website feedback.

Take a look at the list of the frequently asked questions (right) to get to know BugHerd better.
‍

How does BugHerd help with bug tracking?
BugHerd helps report website bugs by capturing information that is required to fix a bug, such as the URL of the page the bug is on, a screen snapshot of the bug, operating system and browser information, screen resolution, and the selector code.

All feedback then automatically flows into an in-built Kanban board as tasks for easy bug tracking. You're able to assign tasks to other team members, set priorities, etc. This way all bugs are tracked to completion and nothing is missed.
Does BugHerd capture screenshots?
Yes, BugHerd captures a screenshot of each bug as you report it. This helps whoever is fixing the bug to know exactly where the bug is and what is happening.
Is BugHerd a bug reporting software?
Yes, BugHerd captures all the information you’d need for a complete bug report including the operating system and browser. BugHerd also captures screen resolution, making it easy to see if the issue is desktop or mobile based. BugHerd also captures the page URL of the bug and selector information, making it easy to pinpoint bugs.
Do I need to install anything?
There’s two ways to set BugHerd up to get feedback on a website. You can embed a JavaScript snippet into the “head” of your website or you can install a browser extension to your preferred browser.
How is the feedback pinned to the website?
BugHerd pins the feedback to the individual element on your website. So if you rearrange the elements on a page, the feedback stays with it.
Where are bug reports sent?
BugHerd automatically turns each piece of feedback provided into a task on an in-built Kanban style task board. Using the task board, you can sort, assign and track tasks to completion. This makes feedback easy to action and ensures that nothing is missed.

If you're already using a project management tool to manage feedback, you can integrate BugHerd with your existing PM tool to continue your current workflow. BugHerd integrates with tools such Trello, ClickUp, Asana, monday.com, Jira, Productive, and many more. See all integrations.
How to track website bugs?
1. Sign up for a BugHerd account;
2. Create a BugHerd 'project' for the website that you wish to track bugs and receive feedback for;
3. Install the BugHerd extension or add your project's Javascript snippet to your website;
4. Invite your team and/or client(s) to your project to start giving feedback on your website.
‍
Is BugHerd free?
You can try the BugHerd annotation website tool for free on a 7-day trial.
Start your free trial now.
What is the pricing structure for BugHerd?
BugHerd offers different pricing plans to accommodate various team sizes and needs. You can find detailed information on the pricing page of the BugHerd website. There are no limits on the number of projects or users that can be managed with BugHerd, ensuring scalability and adaptability.
‍View pricing
‍
pricing plans thumbnail
Prefer A Live Demo?
Our team is here to walk you through BugHerd and answer all your questions. 
Book a demo
image of book a demo consultant
close button