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The simplest issue tracking software.

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BugHerd can significantly reduce the time you spend wading through unclear and unactionable website feedback.

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Easily track website and software bugs with BugHerd.

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Try it for free on a trial, no credit card required.

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See for yourself why it’s the preferred website feedback tool for 6000+ companies.


Tired of working with vague website feedback?

BugHerd pins feedback directly onto elements on a page with a simple point and click, giving you all the context and technical information you need to troubleshoot website and software bugs.

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BugHerd explained in 30 seconds
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BugHerd explained in 30 seconds

Join 10,000+ companies, 350,000+ users across 172 countries.

See what they have to say about us
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Why BugHerd is widely regarded as the best bug detector

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bugherd feedback pinned to webpage

Bug captured with a simple point and click.

BugHerd pins website feedback directly to page elements, making it incredibly easy to use for your clients.

technical info captured with bugherd

Technical info from non-technical people.

Website feedback captured with BugHerd provides a complete screen snapshot, with info such as screen resolution, browser, OS & CSS selector data and more.

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Collect and manage website and software bugs in one place.

Website and software bugs are sent directly to BugHerd's kanban-style Task Board.

You can use BugHerd as a standalone bug reporter, or you can send your BugHerd feedback to other issue tracking software such as JIRA and Basecamp, via Zapier integration.

Capture the website feedback, no matter the platform

Easy to use, easy to install. BugHerd can be installed on your website with either a browser extension or javascript code.

But don't just take our word for it.
Customers love us.

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Sam Duncan 📱📏 🌱

@SamWPaquet

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"@bugherd where have you been all my life??
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We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "

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Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

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Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

Read case study
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Mark B

Developer

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“A no-brainer purchase for any agency or development team.”

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Kate L

Director of Operations

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"Vital tool for our digital marketing agency.”

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Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

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Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

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Chris S

CEO & Creative Director

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“Our clients LOVE it”

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Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

Your questions answered about BugHerd.

BugHerd collects visual feedback, complete with a screenshot, annotation and metadata. Website feedback that's ready for the team to action, even from non-technical folk.

While other bug reporters may require different applications to manage the website feedback, BugHerd offers an all-in-one solution. Website and software bugs are sent directly into BugHerd’s Task Board, a kanban-like environment for design and development teams to manage and act on the website feedback.

Take a look at the list of the frequently asked questions (right) to get to know BugHerd better.
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How does BugHerd help report bugs?
A bug report is simply a way to say that software isn’t working the way it should, and what to do to fix it. BugHerd helps report bugs by capturing information that is required to fix a bug, such as the URL of the page the bug is on, a screen snapshot of the bug, operating system and browser information, screen resolution, and the selector code.
Does BugHerd include screenshots?
Yes, BugHerd snaps a screenshot of each bug as you report it. This helps whoever is fixing the bug to know exactly where the bug is and what is happening.
What technical information does BugHerd capture?
In addition to a screenshot, BugHerd captures which operating system and browser the reporter is using. BugHerd also captures screen resolution, making it easy to see if the issue is desktop or mobile based. Bugherd also captures the page URL of the bug and selector information, making it easy to pinpoint bugs.
Do I need to install anything?
There’s two ways to set BugHerd up to get feedback on a website. You can embed a JavaScript snippet into the “head” of your website or you can install a browser extension to your preferred browser.
How is the feedback pinned to the website?
BugHerd pins the feedback to the individual element on your website. So if you rearrange the elements on a page, the feedback stays with it.
Where is the feedback sent?
BugHerd turns the feedback provided into tasks on a kanban style Task Board. Using the Task Board, you can sort, assign and track tasks to completion.
How to track bugs in websites
1. Sign up for a BugHerd account;
2. Create a BugHerd 'project' for the website that you wish to track bugs and receive feedback for;
3. Install the BugHerd extension or add your project's Javascript snippet to your website;
4. Invite your team and/or client(s) to your project to start giving feedback on your website.
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Can I integrate BugHerd with existing tools?
BugHerd integrates natively with Slack, GitHub and Wordpress. Using Zapier or Integromat, you can integrate BugHerd with thousands of other tools, including Jira, Asana, Trello and many other project management tools.
What’s a project?
BugHerd uses the term project to describe a piece of work you need to do. You can define how big or small a project can be. So you can create a project for a complete website build, a landing page, or a new online learning course. You can set up a project for each client you work with, or for each stage of a project. BugHerd has no limits on the number of projects you can create providing you with flexibility to divide your work up as you prefer.
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