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BugHerd makes it easy for clients to leave website feedback & bug reports

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Let clients simply point, click and comment – BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. Get 20% off your first 3 months of BugHerd.

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No credit card required. 60 day money back guarantee.

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4.8/5

Users love us

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350k+

Users worldwide

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10k+

Companies worldwide

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With BugHerd, feedback is effortless, clients are happier, and you'll run better website projects.  

BugHerd is the world's leading website feedback and bug reporting tool that makes it easy for clients to leave feedback on websites. Unlike most other bug reporting tools, it's a complete, all-in-one website feedback solution, perfect for web development teams.

By replacing outdated methods like emails and spreadsheets, BugHerd provides a visual, intuitive platform where users can pin feedback directly onto a webpage.

Trusted by over 10,000 companies and 350,000 users across 172 countries, BugHerd helps teams collect, manage, and act on website feedback faster — streamlining collaboration between clients, designers, developers, and all other stakeholders.

In-context website feedback & bug reports

Forget about long email threads or confusing spreadsheets. With BugHerd, your clients and your team can simply click and comment directly on a web page as they review it, ensuring precise feedback on design, functionality, and content.

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Automatic capture of technical information

BugHerd captures a screenshot or video with each pin left on the website, plus technical details, like browser, operating system, exact URL and more. All the data you need to resolve bugs and feedback fast.

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Task tracking and client collaboration

BugHerd’s integrated Kanban board transforms client feedback on websites into trackable tasks. Assign tasks to your team, prioritize issues, and track them to completion. BugHerd lets you easily manage website feedback, from one central location. 

With BugHerd collecting, tracking and actioning bug reports is easy

IN-CONTEXT FEEDBACK

Collect feedback easily

Collect bug reports in a timely and actionable way with BugHerd every time. Clients can effortlessly leave feedback and bug reports on live web pages, via comments, annotated screenshots, and even video.

All feedback collected automatically flows into a task board, making it easy to track, manage and action.
Learn more

AUTOMATIC SCREENSHOT CAPTURE

Get technical data with every line of feedback

BugHerd automatically captures a screenshot and all the associated data. This includes capturing information including the URL, browser, OS, screen resolution, etc. This ensures your web development teams have a holistic understanding of the context of feedback and can resolve issues faster.
Learn more
bugherd's kanban task board

TASK TRACKING

Easy task tracking

Each point of feedback gets turned into a trackable task that automatically populates an in-built Kanban-style project board which brings all the feedback into one location so that it can all be managed, resulting in quicker feedback resolution.  Assign tasks to your team, prioritize issues, and track them to completion.  

You can also share the project board with clients to track all the progress and handle back and forth commenting in each individual task.
Learn more
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20+ INTEGRATIONS

Seamless integration with other tools

To streamline workflow further, BugHerd's feedback tool integrates with popular web apps such as project management, customer support, and CRM tools.  These include Trello, Asana, ClickUp, Jira, GitHub, WordPress, MS Teams, Slack, Zapier, and many more.

This ensures that BugHerd fits seamlessly into existing workflows, enhancing collaboration and efficiency.
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public feedback

PUBLIC FEEDBACK

Receive ongoing feedback to make sure your website is always up-to-date

Once a website goes live, you can continue to receive feedback and bug reports via BugHerd's Public Feedback Widget which lets you quickly and easily collect user feedback from general website visitors.
Learn more
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Pricing and value for money

BugHerd provides affordable pricing, starting at $42 per month for unlimited projects and unlimited guests, offering great value for money. Every plan comes with key features, essential integrations, and powerful tools, making BugHerd a budget-friendly choice for teams seeking a complete solution for their website feedback process.

Whether you’re a small team just getting started or a larger organization managing complex web apps and live websites, BugHerd’s flexible pricing plans ensure you get the functionality you need without overpaying.
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Watch BugHerd in action

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Get started with BugHerd in minutes

BugHerd is for web developments teams that want to run successful web projects

Whether you're working on a single project, part of a small team or a larger group, annotating with BugHerd is easy as users are able to markup website feedback and comment without needing to learn a complicated system.   
For designers who need design feedback, and project managers who manage the feedback process, it's a collaborative annotation tool that makes collecting and managing feedback on designs and websites simple, saving hours of wasted time in follow ups, and allowing your team to resolve issues faster.

BugHerd is an all-in-one annotation tool and bug tracker, designed for:

Developers love BugHerd because it captures technical info from non-technical people – including full browser specs, screen sizes, and device info are captured automatically.

‍Designers love BugHerd because they can compare the design to production with ease.

‍Project Managers love BugHerd because it turns client feedback into clear, actionable tasks that keep your projects on track.

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BugHerd vs other platforms

Visual website feedback collection
Annotate websites, PDFs & images
Feedback pinned on a web page, directly where issue occurs
Automatic screenshots captured
Automatic capture of user technical details
Capture feedback via video (included)
In-built Kanban task management board
Integrates with your favorite tools
Ongoing public feedback collection on websites
No login or account set up for clients
Unlimited projects on lower-tier plans
Unlimited clients users on lower-tier plans
Complete, all-in-one solution for capturing and managing feedback

BugHerd

✅
✅
✅
✅
✅
✅
✅
✅
✅
✅
✅
✅
✅

Marker.io

✅
✅
❌
❌
✅
❌
❌
✅
❌
✅
❌
❌
❌

Usersnap

✅
not PDFs
❌
✅
✅
❌
❌
✅
✅
✅
❌
❌
❌

MarkUp.io

✅
✅
❌
❌
❌
❌
❌
✅
limited
✅
❌
✅
❌

Ruttl

✅
✅
❌
✅
❌
✅
✅
✅
✅
✅
❌
✅
❌

MarkUp Hero

✅
✅
❌
✅
❌
❌
❌
✅
❌
✅
❌
✅
❌
Visual website feedback collection

BugHerd

✅

Marker.io

✅

Usersnap

✅

MarkUp.io

✅

Ruttl

✅

MarkUp Hero

✅

Annotate websites, PDFs & images

BugHerd

✅

Marker.io

✅

Usersnap

not PDFs

MarkUp.io

✅

Ruttl

✅

MarkUp Hero

✅

Feedback pinned on a web page, directly where issue occurs

BugHerd

✅

Marker.io

❌

Usersnap

❌

MarkUp.io

❌

Ruttl

❌

MarkUp Hero

❌

Automatic screenshots captured

BugHerd

✅

Marker.io

❌

Usersnap

✅

MarkUp.io

❌

Ruttl

✅

MarkUp Hero

✅

Automatic capture of user technical details

BugHerd

✅

Marker.io

✅

Usersnap

✅

MarkUp.io

❌

Ruttl

❌

MarkUp Hero

❌

Capture feedback via video (included)

BugHerd

✅

Marker.io

❌

Usersnap

❌

MarkUp.io

❌

Ruttl

✅

MarkUp Hero

❌

In-built task management board

BugHerd

✅

Marker.io

❌

Usersnap

❌

MarkUp.io

❌

Ruttl

✅

MarkUp Hero

❌

Integrates with your favorite tools

BugHerd

✅

Marker.io

✅

Usersnap

✅

MarkUp.io

✅

Ruttl

✅

MarkUp Hero

✅

Ongoing public feedback collection on websites

BugHerd

✅

Marker.io

❌

Usersnap

✅

MarkUp.io

limited

Ruttl

✅

MarkUp Hero

❌

No login or account set up for clients

BugHerd

✅

Marker.io

✅

Usersnap

✅

MarkUp.io

✅

Ruttl

✅

MarkUp Hero

✅

Unlimited projects on lower-tier plans

BugHerd

✅

Marker.io

❌

Usersnap

❌

MarkUp.io

❌

Ruttl

❌

MarkUp Hero

❌

Unlimited clients users on lower-tier plans

BugHerd

✅

Marker.io

❌

Usersnap

❌

MarkUp.io

✅

Ruttl

✅

MarkUp Hero

✅

Complete, all-in-one solution for capturing and managing feedback

BugHerd

✅

Marker.io

❌

Usersnap

❌

MarkUp.io

❌

Ruttl

❌

MarkUp Hero

❌

Effortless feedback. Happier clients. Better websites.

94%

94% of users report improved client satisfaction.

93%

93% of users report reduced
time to delivery

95%

95% of users say they’re delivering higher quality products

But don't just take our word for it.
Customers love us.

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4.8/5

140+ reviewsGoogle logo

4.7/5

60+ reviewsGoogle logo

4.5/5

30+ reviewsGoogle logo

5/5

20+ reviewsGoogle logo

8.7/10

15+ reviewsGoogle logo
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Sam Duncan 📱📏 🌱

@SamWPaquet

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"@bugherd where have you been all my life??
‍
We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "

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Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

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Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

Read case study
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Mark B

Developer

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“A no-brainer purchase for any agency or development team.”

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Kate L

Director of Operations

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"Vital tool for our digital marketing agency.”

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Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

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Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

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Chris S

CEO & Creative Director

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“Our clients LOVE it”

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Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

Frequently asked questions

Here’s the answer to some commonly asked questions to help you discover if BugHerd is the right tool for you.
Do I need to install anything?

There are two ways to set BugHerd up to get feedback on a website. You can embed a JavaScript snippet into the “head” of your website or you can install a browser extension to your preferred browser.

Does BugHerd include screenshots?

Yes, BugHerd snaps a screenshot of each bug as you report it. This helps whoever is fixing the bug to know exactly where the bug is and what is happening.

What technical information does BugHerd capture?

In addition to a screenshot, BugHerd captures which operating system and browser the reporter is using. BugHerd also captures screen resolution, making it easy to see if the issue is desktop or mobile based. BugHerd also captures the page URL of the bug and selector information, making it easy to pinpoint bugs.

Where is the feedback sent?

BugHerd turns the feedback provided into tasks on a kanban style Task Board. Using the Task Board, you can sort, assign and track tasks to completion.

Is BugHerd free?

You can try BugHerd for free on a trial.

Can I integrate BugHerd with existing tools?

BugHerd effortlessly integrates into your existing workflow, connecting with tools you're already using like Slack, Jira, Trello, Asana, ClickUp, Monday.com, GitHub and more.