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An open letter to Miruni customers

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To everyone impacted by the recent announcement that Miruni will shutdown on 1 Dec, 2025
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We know this couldn’t have come at a worse time. For many teams, this part of the year is already full on as you push to wrap up projects before the holidays. Having the tool you rely on no-longer available only adds to that pressure, and we genuinely feel for what you are dealing with right now.
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We are certain the Miruni team did not take this decision lightly. Building and supporting a product like Miruni takes years of care, effort, and belief. So thank you to the Miruni (Toybox) team for the years of dedication they have given to the website feedback ecosystem. Tools like theirs help raise the bar for everyone.
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We have been in touch with the Miruni team to offer our support and to help make this transition as smooth as possible for you, their customers. If you are looking for a new home for your website feedback workflows, we would love to help. We are offering Miruni customers two months free on BugHerd to give you some breathing room while you get set up.
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We also understand that time is tight. If you need help migrating your existing projects and feedback across, our team is here to support you and get you up and running as quickly as possible.
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If you would like to chat with us, ask questions, or book a demo, please reach out via the chat below. Or if you’re ready to get started, you can start a free trial today.
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We are here to help, no pressure at all.
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Warmly,

Steve
CEO @ BugHerd

Trusted by 10,000+ designers, developers, and agencies worldwide.

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With BugHerd, clients just point, click & comment.

IN-CONTEXT FEEDBACK

Clients drop a pin to show feedback in context

No need for accounts or log-ins — send clients a link and let them comment away. Feedback stays pinned to the exact page element, so your team always knows exactly what to change.
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AUTOMATIC SCREENSHOT CAPTURE

You get a screenshot and all the technical details

No more chasing down browser versions, screen resolutions, and device details. Every client comment comes with all the information you need, captured automatically.
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bugherd's kanban task board

TASK TRACKING

Turn every comment into a clear next step

Every comment becomes a trackable task on a Kanban board, so your team can prioritize and resolve feedback easier than ever. Already using a PM tool? Send tasks there with one click.
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CLIENT COLLABORATION

Enhanced workflow when collaborating with Clients

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Clients can review websites & files without logging in.

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Client-version of the Task Board.

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Set feedback deadlines for your Clients.

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More control over Client permissions.

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BugHerd integrations

Seamless integration with other tools

To streamline workflow further, BugHerd's feedback tool integrates with popular web apps such as project management, customer support, and CRM tools.  These include Trello, Asana, ClickUp, Jira, GitHub, WordPress, MS Teams, Slack, Zapier, and many more.

This ensures that BugHerd fits seamlessly into existing workflows, enhancing collaboration and efficiency.
See all integrations

Receive ongoing feedback to make sure your website is always up-to-date

Once a website goes live, you can continue to receive feedback and bug reports via BugHerd's Public Feedback Widget which lets you quickly and easily collect user feedback from general website visitors.
Learn more
BugHerd Public Feedback Widget

Get started with BugHerd in minutes

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But don't just take our word for it.
Customers love us.

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Sam Duncan 📱📏 🌱

@SamWPaquet

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"@bugherd where have you been all my life??
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We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "

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Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

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Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

Read case study
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Mark B

Developer

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“A no-brainer purchase for any agency or development team.”

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Kate L

Director of Operations

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"Vital tool for our digital marketing agency.”

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Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

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Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

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Chris S

CEO & Creative Director

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“Our clients LOVE it”

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Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

FAQs

Does BugHerd work on all websites?

Yes! BugHerd is an excellent bug tracking tool that works on any website you’re developing or maintaining. Whether it’s a simple portfolio or a complex e-commerce site, BugHerd makes managing client feedback and bug reports seamless and efficient.

Does BugHerd work on staging websites?

Yes, BugHerd works on both live and staging websites. You can use the browser extension for live sites without any code. For staging or internal sites, simply install a JavaScript snippet. It’s flexible for all phases of web development and QA.

Do my clients need an account to use BugHerd?

Nope. Clients don’t need accounts or log-ins. Just send them a link, and they can start leaving feedback instantly. It’s that simple.

Can I see technical details with client feedback?

Absolutely. With BugHerd's bug reporting software, every comment includes a screenshot and metadata like the browser, operating system, and screen resolution. So your team knows exactly what needs fixing without chasing down extra details.

Can I integrate BugHerd with my project management tools?

Yes, the BugHerd website feedback and bug tracking tool integrates seamlessly with tools like Trello, Asana, Jira, ClickUp, Slack, MS Teams and many more. With a visual feedback tool like BugHerd, all feedback that is collected automatically syncs to your preferred platform, so your workflow stays smooth.

What kind of feedback can clients leave with BugHerd?

BugHerd is a visual feedback tool as well as a bug reporting software which allows your clients and team members to leave comments, request changes, or flag bugs directly on your website. They simply drop a pin where they want to leave feedback, and BugHerd takes care of the rest.

Where can I see all the feedback?

All feedback is neatly organized on BugHerd’s task board. Think of it as a visual to-do list for your team, where you can manage, prioritize, and track tasks effortlessly.