We know replicating issues can be tricky, especially when you're working remotely or from home. Trying to pinpoint them from a mile long email, impossible to read spreadsheet or a conference call is tedious and time-consuming...
What you can expect BugHerd website feedback to look like:
Before BugHerd, clients would try to send screenshots with scribbles we couldn't decipher or emails with issues we were often unable to recreate.
Instead of spending hours on back and forth emails and phone calls, Webcoda avoids having the “but it works on my computer” conversation by including BugHerd early into the feedback process.
Capture, track and resolve issues quickly
Embeddable via JS script or browser extension. Users can log bugs instantaneously.
BugHerd feedback will be pinned to the issue, like a sticky-note, enabling access directly from the webpage at any time via the sidebar extension.
Technical info from non-technical folks
Spend less time wading through confusing and inconsistent emails.
Contextual feedback is sent directly to the task management kanban board complete with screenshots, browser, OS & CSS selector data and more.
Collect and manage bugs in one place
The BugHerd sidebar gives you the power of a fully-featured bug tracking tool.
Change ownership, status, due date, attach files, or add comments directly on the page. Allowing your website team to to manage projects remotely.
BugHerd makes it easy to collaborate with clients on new features and bug fixes via remote website testing