FEATURES

Collect, manage and action website feedback from one location

BugHerd is a simple one-stop bug tracking and website feedback tool.

features hero img

Three steps to easier feedback and bug tracking

From start to finish, BugHerd helps banish long email trails and spreadsheets of feedback. See how simple it is to make BugHerd an essential part of your website feedback process.

1

Gather visual feedback where it’s needed.

Clients and team members use BugHerd’s virtual layer on the website to leave contextual feedback.

2

Get the technical information to replicate and solve any issues.

BugHerd collects that feedback and adds technical information, like browsers and operating systems.

3

Create tasks to manage work to completion.

BugHerd sends the combined information to the Task Board ready to be allocated and tracked.

How it works in 2 minutes

Features

Simple to set up

BugHerd can be set up via a Javascript snippet included in your website, or through a browser extension, the decision is yours.

Add a javascript snippet to your web page to make tracking bugs easier.

Simple guest feedback

No need for clients to have coding or technical knowledge. No steep learning curve - guests can simply point and click to provide valuable website feedback.

BugHerd's point and click technology enables even non-technical clients to provide actionable feedback.

Pin feedback to website elements not location

BugHerd sticks feedback to the element on a website, so if an element moves on a page, the feedback stays with it, removing the guesswork of which image needs updating.

visual feedback pinned to your website

Capture technical information

BugHerd captures browser and operating system information, screen size and resolution, Website URL and selector information, to help your team replicate bugs and fix issues faster.

Get the technical information required to replicate issues fast.

Screenshots and annotations

BugHerd automatically captures a screenshot for feedback. Guests and team members can annotate the screenshots for extra clarity, if desired.

Guests can provide visual feedback with screenshots and annotations.

Integrate with existing workflows

Slide BugHerd into existing team workflows. Integrate with GitHub, Slack, Basecamp or use Zapier to integrate with Jira, Trello and over 1500 other tools.

Integrate with existing workflow for easier bug tracking

Optimise your site

Keep your website in tip-top shape by enabling public feedback. Anyone who visits your site can leave feedback for you. Make sure your pages are always user-friendly and your visitors can always find the information they need.

Get visual feedback from anyone who visits your website.

Unlimited guests

Invite guests to review your website. There’s no limit on guest numbers making it perfect for projects with a lot of stakeholders. You can even select to make guest feedback visible to other guests to reduce duplication in feedback.

Get valuable visual feedback and track bugs reported by your clients.

Real-time commenting

Need information about a task or want to communicate with the team? BugHerd lets you comment on existing tasks and tag other team members. Collaboration and communication made easy

Collaborate with your team with task comments

Logically organise your feedback

Tag feedback for easy sorting and grouping. Group similar tasks and feedback for easier resolution or separate out feature requests.

Bugherd's task board lets your manage and track bugs and feedback to completion.

Triage with style

Feedback from guests or from public feedback is sent to the Feedback tab, so you can sort it and remove duplicates before sending it to the Task Board.

Easily manage feedback with Bugherd's kanban style task board.

Add more information

Include specs, error logs or examples of other sites to feedback. Comment on existing tasks and tag other team members. Collaboration and communication made easy.

Collect relevant metadata to make tracking and resolving bugs faster.

Extend BugHerd further through APIs

Need something extra? Check out BugHerd’s API documentation.

Use BugHerd APIs to create bespoke integrations

Try BugHerd for free

Nothing to pay and no credit card upfront. We think you’ll love it.

Try BugHerd Now