BugHerd has survived for nine years as a successful SaaS product built using Backbone, jQuery and Rails. Over that time, it's been relatively easy to ignore new technology in favour of stability (and there was a period of inactive development)...
Designing for people, not computers Interacting with clients in any field of work is often viewed as a negative experience. People care very much about the way their coffee tastes, people care that their children are getting the education they...
Responsive Design (again) This may seem a bit “last year”, but the challenges we face with responsive design have not gotten any easier. Not only do we have to deal with desktops, laptops and tablets and screen readers, but the...
I spoke at SYDCSS in October on why Change is Good, Even if the Outcome Isn’t, where I had a blast. With the talk seeming to resonate with a larger-than-expected percentage of the audience, I’d like to go into more...
One of the most requested BugHerd features we get is the ability to receive customer feedback on wireframes, not just web feedback. Wireframes are really the first point in the design process where you have something tangible to show a...
We’ve noticed that we have an incredible community of BugHerders that are always eager to offer each other support with technical questions, general product info and sharing the love. So we’ve decided to create a space for our clients to...
BugHerd is useful for anyone designing a website, from startups to web agencies to Facebook applications. We recently caught up with Rafe Hatfield, the head developer from Suite101, a growing content network that’s been using BugHerd to crowd source and...
Are you a sole web developer or designer, and using BugHerd in an organization? For single users, BugHerd keeps track of all web issues and requests, as well as providing a channel to give and receive feedback from co-workers, clients...
We’ve all done it, you get frustrated with your clients and start complaining that they waste your time, are never happy and generally make your life hell. Stop it. Your clients want this relationship to work as much as you...
The Rails.app project is an Open Source project on Kickstarter (http://www.kickstarter.com/projects/1397300529/railsapp) and it is aimed squarely at solving a problem we’re all too familiar with. The project aims to make it easier for folks to set up a Rails environment...