Making the most out of these fantastic feedback powerhouses Giving feedback on webpages can be a cumbersome process, even more so when it comes to larger teams with differing inputs. Every piece of feedback (and there is always lots of...
What is “done” when you’re referring to bug tracking? What’s “done” for one person in the QA process could be “in-progress” for another. Without a process in place, bug tracking can be a downright chore. It doesn’t take long for inconsistencies in reporting to lead to follow-up emails, bugs getting left behind and the QA process resembling more of a “free for all” than a defined system.
Testing can be fundamental to providing a reliable experience to your users. Everyone can take part in the web testing process. It doesn't have to take deep technical knowledge to provide feedback on something that's not behaving correctly or as expected. Unit testing, for example, requires technical knowledge of the codebase, compared to accessibility testing which doesn't. Both of these and more, are described in this blog by our Lead Developer James Coleman...
BugHerd has survived for nine years as a successful SaaS product built using Backbone, jQuery and Rails. Over that time, it's been relatively easy to ignore new technology in favour of stability (and there was a period of inactive development)...
It may seem that bug testing is the sole responsibility of developers. But more and more, teams are finding that additional value can be extracted by involving the entire company. If the first real user of your product is a paying customer, you may have missed an opportunity to uncover issues in your software before it gets in their hands. That's where a company-wide Bug Bash can help.
Designing for people, not computers Interacting with clients in any field of work is often viewed as a negative experience. People care very much about the way their coffee tastes, people care that their children are getting the education they...
Responsive Design (again) This may seem a bit “last year”, but the challenges we face with responsive design have not gotten any easier. Not only do we have to deal with desktops, laptops and tablets and screen readers, but the...
I spoke at SYDCSS in October on why Change is Good, Even if the Outcome Isn’t, where I had a blast. With the talk seeming to resonate with a larger-than-expected percentage of the audience, I’d like to go into more...
In some downtime, we decided it might be worth the time to dust off Gitr (the result of a little hackathon we had just before Christmas) and turn it into a proper, installable mobile app. Unfortunately, this post won’t be ending with...
One of the most requested BugHerd features we get is the ability to receive customer feedback on wireframes, not just web feedback. Wireframes are really the first point in the design process where you have something tangible to show a...