Posts we tagged 'support'

3 ways to customise BugHerd to suit your team

Whether you’re a seasoned BugHerd lover or a relative newbie, there’s always room for tips to make gathering feedback easier. Today we’re looking at three ways you can customise BugHerd to better suit the way your team works. 1. Customise...

Why customer support shouldn’t be limited to one person

Customer support shouldn't be limited to just one person. Solving problems for your customers shouldn't be limited to one team member, in fact it's a surefire way to reduce empathy for customer problems within the rest of the team. Here's why we think you should aim to get your entire team onto solving customer's problems...