Posts we tagged 'developer'

Improve the QA process with this simple bug reporting template

What is “done” when you’re referring to bug tracking? What’s “done” for one person in the QA process could be “in-progress” for another. Without a process in place, bug tracking can be a downright chore. It doesn’t take long for inconsistencies in reporting to lead to follow-up emails, bugs getting left behind and the QA process resembling more of a “free for all” than a defined system.

The Five Types of Web Testing

Testing can be fundamental to providing a reliable experience to your users. Everyone can take part in the web testing process. It doesn't have to take deep technical knowledge to provide feedback on something that's not behaving correctly or as expected. Unit testing, for example, requires technical knowledge of the codebase, compared to accessibility testing which doesn't. Both of these and more, are described in this blog by our Lead Developer James Coleman...

How do you migrate from Backbone/ERB to React?

BugHerd has survived for nine years as a successful SaaS product built using Backbone, jQuery and Rails. Over that time, it's been relatively easy to ignore new technology in favour of stability (and there was a period of inactive development)...

How to submit the perfect bug report

“Our website is broken! Please fix it right away, we’re losing business!” Every Dev or Designer has had a client ask them to set everything aside to urgently fix their ‘broken website’. “It’s just a small change” they cry as...

Support email costs you time and money

A little while ago I wrote a post on how to quantify the cost of email communication. Even though it was written a while ago now, the message couldn’t be more true today. As agencies search for ways to streamline their...

How to market to Developers

I consider myself a pretty lucky Marketer. I get to work with the people who also just happen to be my direct target audience, developers and designers. This comes with both pros and cons. On the upside I get to...

The 2015 BugHerder Survey Results

First of all, thank you everyone who filled in our survey. We had more than 150 responses which gives us an excellent snapshot of how you use Bugherd for bug and issue tracking and where our product / market fit...

Use BugHerd to get visual feedback on wireframes

One of the most requested BugHerd features we get is the ability to receive customer feedback on wireframes, not just web feedback. Wireframes are really the first point in the design process where you have something tangible to show a...

Crowdsourcing QA with Suite101

BugHerd is useful for anyone designing a website, from startups to web agencies to Facebook applications. We recently caught up with Rafe Hatfield, the head developer from Suite101, a growing content network that’s been using BugHerd to crowd source and...

Developers! Convince your Boss to get BugHerd

Are you a sole web developer or designer, and using BugHerd in an organization? For single users, BugHerd keeps track of all web issues and requests, as well as providing a channel to give and receive feedback from co-workers, clients...