Making the most out of these fantastic feedback powerhouses Giving feedback on webpages can be a cumbersome process, even more so when it comes to larger teams with differing inputs. Every piece of feedback (and there is always lots of...
What is “done” when you’re referring to bug tracking? What’s “done” for one person in the QA process could be “in-progress” for another. Without a process in place, bug tracking can be a downright chore. It doesn’t take long for inconsistencies in reporting to lead to follow-up emails, bugs getting left behind and the QA process resembling more of a “free for all” than a defined system.
We’ve rounded up our most commonly asked support questions and answered them here. Thanks to everyone who has logged a support request or taken a look at our Knowledge Base over the past few months. For those of you who...
You can connect BugHerd with 1,500+ other apps. We've updated our Zapier app with more triggers & actions than ever before. It's now super fast, reliable and simplified.
What started as a pretty small, niche digital and startup event a few years ago has expanded into a beast of an event in a relatively small amount of time. About 5 years ago I attended the first PauseFest which catered to...
In March 2014 we wrote a post about why moved our team’s internal communication from Atlassian’s Hipchat to the (now) ridiculously popular Slack. We’re still a bunch of productive slackers, and it’s nice to note that Slack, for the most...
When I started at BugHerd nearly a year ago, I was a little surprised to find that a company that seemed to have their act together in so many ways didn’t do regular “retrospectives”. For the last five years, I’ve...
There’s become a growing concern that, in general, CSS is broken. While it hasn’t been something that’s prohibited me from work, it’s becoming more apparent the more complex our application gets. Scoped CSS is something quite a few projects are...
In celebration of Camp JS next week, we thought you’d like to check out a talk at last years’ Camp from our very own Macropod developer Conrad Pankoff. Setting off from deep inside the rails asset pipeline, join Conrad as he walks through the...
Imagine, if you will, working in a software company. Now, imagine you work in the customer support team, and it’s your job to take customer feedback, log bugs for the dev team and communicate with the customer once things are fixed....