Posts filed under 'Bugherd'

Screenshots without a browser extension

I’m pleased to announce that this week we’ve released an exciting new feature: In-browser screenshots. BugHerd is the first (and only) online visual feedback tool that will capture accurate screenshots, on desktop and mobile, on Safari, Chrome, Edge (IE), and...

Why you should run a Bug Bash program

It may seem that bug testing is the sole responsibility of developers. But more and more, teams are finding that additional value can be extracted by involving the entire company. If the first real user of your product is a paying customer, you may have missed an opportunity to uncover issues in your software before it gets in their hands. That's where a company-wide Bug Bash can help.

Frequently Asked Support Questions

NOTE: If you’ve come here via some amazing Google FU you’ll find a more up to date version (July 2019) of these questions here. Whether you’re a brand new BugHerder, or you’ve been tracking bugs with us for years, there’s...

BugHerd loves remote teams

The benefits and challenges of working globally Having a geographically dispersed team can be challenging. Especially when you’re collaborating, and especially when you’re in different timezones. Slack, for example, is fantastic for collaborating with folks that are at work at...

BugHerd News – New Features!

We’ve been working on a lot of new features lately here in the BugHerd office. Many of them you won’t notice –  backend stuff that involves tidying up [read “deleting”] lines (and lines and lines and lines) of code to make...

How to submit the perfect bug report

“Our website is broken! Please fix it right away, we’re losing business!” Every Dev or Designer has had a client ask them to set everything aside to urgently fix their ‘broken website’. “It’s just a small change” they cry as...

How we use Slack at BugHerd

In March 2014 we wrote a post about why moved our team’s internal communication from Atlassian’s Hipchat to the (now) ridiculously popular Slack. We’re still a bunch of productive slackers, and it’s nice to note that Slack, for the most...

An update from the CEO

A little over a year ago, I sat down and wrote a blog post about “the future of BugHerd”. It seemed like a good idea at the time and we had some grand hopes and visions for what we wanted this...