The good, the bad and the ugly of using your own product for work
Marketers and product teams dream about having the opportunity to use their own product in day-to-day life. What happened when the BugHerd team has this chance?
Posts by Merrin Hughes
How To Use A Website Annotation Tool
Making the most out of these fantastic feedback powerhouses Giving feedback on webpages can be a cumbersome process, even more so when it comes to larger teams with differing inputs. Every piece of feedback (and there is always lots of...
The Website Design Principles You May Not Be Aware Of
Design inspiration, trends and more as we near the end of 2020. Website design principles are a constant yet ever changing part of the wonderful illustrations, images and experiences we have online. Where at one time gradients were widely used...
Improve the QA process with this simple bug reporting template
What is “done” when you’re referring to bug tracking? What’s “done” for one person in the QA process could be “in-progress” for another. Without a process in place, bug tracking can be a downright chore. It doesn’t take long for inconsistencies in reporting to lead to follow-up emails, bugs getting left behind and the QA process resembling more of a “free for all” than a defined system.
Frequently Asked Support Questions and Answers – updated August ’20
We’ve rounded up our most commonly asked support questions and answered them here. Thanks to everyone who has logged a support request or taken a look at our Knowledge Base over the past few months. For those of you who...
3 ways to customise BugHerd to suit your team
Whether you’re a seasoned BugHerd lover or a relative newbie, there’s always room for tips to make gathering feedback easier. Today we’re looking at three ways you can customise BugHerd to better suit the way your team works. 1. Customise...