Posts by Chanie Hyde

Featured Client – Bigfish Creative Group

We love finding out about the development processes that our clients’ go through with their teams and clients. Even more so when that process includes the use of BugHerd. We spoke with Brett Pollett from Bigfish Creative Group about the...

Emails: Cost you time and your client money.

We’ve been scratching our heads, to work out a way to quantify the cost of email communication… In a BugHerd survey on customer service sent out late last year,  83% of respondents stated that email was the preferred way of...

Featured Client – Evolution 7

This month’s featured client is a long standing BugHerd customer who have been incredibly helpful to us when we want to sense check new features and enhancements and always provide us with excellent client feedback.

How important is customer service?

Surely we’d all agree that good customer service can lead to happier customers? So what processes and interactions get a company to that holy grail of creating happy, engaged and profitable customer relationships? We took a moment to survey our...

Featured Client – twenty4

We’ve noticed that we have an incredible community of BugHerders that are always eager to offer each other support with technical questions, general product info and sharing the love. So we’ve decided to create a space for our clients to...

Why BugHerd is a must-have for client development

Someone you respect recommended BugHerd to you on Twitter, and now here you are trying to sell the idea to your team and, more importantly, your clients. We know BugHerd is not an easy thing to explain to someone who...

How BugHerd helps Startup ScriptRock Kick Ass

As a tech startup we love to help out others in the same position. Any startup’s strength is in how quickly it can innovate over its competition. Larger, more established companies may have a wealth of resources at their disposal,...

BugHerd – List of best web development tools

Over the last two months BugHerd has been featured in both .net and Offscreen magazines. As readers and fans of both we can’t overstate how excited we are to be covered by publications we admire. BugHerd was first featured in...

Startups we think will blow up

Being a startup we often get asked which startups we think will blow up. By blow up I mean get big, not spontaneously combust. Here’s our current picks: