Posts by Chanie Hyde

Meet Nathan: Macropod Technical Lead

Nathan is one of the first employees at Macropod. Starting off as a programmer with a passion for the dev environment and an annoying amount of natural talent, Nathan has swiftly risen to any challenges we’ve thrown at him, recently earning him...

Meet Matt: Macropod Co-Founder & Designer

Matt Milosavljevic walks a fine line between designer and developer, with the singular goal of creating beautifully compelling user experience. He has spent the last 8 years building tools and applications aimed at helping other designers and developers get more done...

Meet Dan: Macropod Account Manager

In his role of Macropod “Account Manager” (we were hoping he’d go with Customer Service Evangelist or Senior Happiness Hero) the majority of our customers will be lucky enough to chat with Dan from time to time. Dan has been around Macropod...

How we escaped Rails using Webpack and React.

In celebration of Camp JS next week, we thought you’d like to check out a talk at last years’ Camp from our very own Macropod developer Conrad Pankoff. Setting off from deep inside the rails asset pipeline, join Conrad as he walks through the...

How Thoughtbubble reduced their feedback loop by 60%.

We’re such happy little vegemites to be able to work with such amazing customers from around the globe. We track bugs and collect client feedback from every continent except Antarctica (Looking at you Mcurdo Station!). It’s pretty cool!

Featured client – Kiwi Digital Creative

Kiwi Digital Creative is a small but mighty digital agency specialising in websites, web applications, mobile apps and creative digital projects. We spoke with Phil Benoit from KiwiDC about how BugHerd fits into their web project management process.

Get started on Search Engine Optimisation.

It’s no secret that Search Engine Optimisation takes time, a fair amount of effort and quite a bit of technical know-how. Fast growth and acquisition is often a key focus of online start-ups, to get as many customers as possible...

Featured Client – Bigfish Creative Group

We love finding out about the development processes that our clients’ go through with their teams and clients. Even more so when that process includes the use of BugHerd. We spoke with Brett Pollett from Bigfish Creative Group about the...

Emails: Cost you time and your client money.

We’ve been scratching our heads, to work out a way to quantify the cost of email communication… In a BugHerd survey on customer service sent out late last year,  83% of respondents stated that email was the preferred way of...