Posts by Chanie Hyde

How to submit the perfect bug report

“Our website is broken! Please fix it right away, we’re losing business!” I’m sure that every Dev or Designer has had a client or PM who has asked them to set everything aside to fix their ‘broken website’ . “It’s...

Pausefest 2016 – Creative & Tech

What started as a pretty small, niche digital and startup event a few years ago has expanded into a beast of an event in a relatively small amount of time. About 5 years ago I attended the first PauseFest which catered to...

Above All Human 2016

A small group of the Bugherd team attended the inaugural Melbourne ‘Above All Human’ Conference, presented by Startup Victoria in 2015. We left the event feeling inspired, passionate about being involved in the startup community and positive about the fact...

How we use Slack at BugHerd

In March 2014 we wrote a post about why moved our team’s internal communication from Atlassian’s Hipchat to the (now) ridiculously popular Slack. In November 2015, we’re still a bunch of productive slackers, and it’s nice to note that Slack, for the most...

Support email costs you time and money

A little while ago I wrote a post on how to quantify the cost of email communication. Even though it was written a while ago now, the message couldn’t be more true today. As agencies search for ways to streamline their...

How to market to Developers

I consider myself a pretty lucky Marketer. I get to work with the people who also just happen to be my direct target audience, developers and designers. This comes with both pros and cons. On the upside I get to...

Building an online community.

Have you ever been to one of those conferences that promises an excellent opportunity to ‘network and mingle’ with like-minded folks? Where you get given your name on a laminated safety pin badge handed over with a way-too familiar grin?...

Macropod Community Manager

We are looking for a Community Manager to work with us in Yarraville, Melbourne. Does the following sound like you?

The 2015 BugHerder Survey Results

First of all, thank you everyone who filled in our survey. We had more than 150 responses which gives us an excellent snapshot of how you use Bugherd for bug and issue tracking and where our product / market fit...

Meet Thuy: Macropod Office Manager

Thuy is one of the most important people to work at Macropod, since she is in charge of how stocked with milk and coca-cola the fridge is. Beverages notwithstanding, we couldn’t live without Thuy and her broad range of behind-the-scenes...