TikTok lipsyncing, the quest for the perfect zoom background, people injecting disinfectant, and memes… thousands upon thousands of memes. Isolation has done a lot of weird things to people.
But one oddity has risen above all the rest (pun most definitely intended), homebrew sourdough. Here’s why it’s exactly like making a startup…
Customer support shouldn’t be limited to just one person.
Solving problems for your customers shouldn’t be limited to one team member, in fact it’s a surefire way to reduce empathy for customer problems within the rest of the team.
Here’s why we think you should aim to get your entire team onto solving customer’s problems…
A lot has changed at BugHerd, and we wanted to get you up to date with some important changes.
Recently BugHerd’s parent company, Macropod Software Pty Ltd, has changed name to Splitrock Studio Pty Ltd.
Find out what this means for BugHerd customers and for our future.
I’m pleased to announce that this week we’ve released an exciting new feature: In-browser screenshots. BugHerd is the first (and only) online visual feedback tool
It may seem that bug testing is the sole responsibility of developers. But more and more, teams are finding that additional value can be extracted by involving the entire company. If the first real user of your product is a paying customer, you may have missed an opportunity to uncover issues in your software before it gets in their hands.
That’s where a company-wide Bug Bash can help.
The benefits and challenges of working globally Having a geographically dispersed team can be challenging. Especially when you’re collaborating, and especially when you’re in different
It’s hard to believe it’s been 5 years since Matt and I were out there pushing the funding wheelbarrow around for BugHerd. Back then he
That special day of the year is finally here! April Fools! We love a good prank, but unfortunately we’re far too busy doing important work
Have you ever have an idea for a cool side project? Maybe it’s starting a new technical blog, or you have a great idea for
Responsive Design (again) This may seem a bit “last year”, but the challenges we face with responsive design have not gotten any easier. Not only
